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LH Grand Hotel Hermitage

4.0 star property

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Photo gallery for LH Grand Hotel Hermitage

Lobby sitting area
Exterior
Staircase
Lobby
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Via Eugenio Vajna, 12, Rome, Lazio, 00197
  • Place, Tiber River
    ‪14 min walk‬
  • Place, Villa Borghese
    ‪15 min walk‬
  • Place, Auditorium Parco della Musica
    ‪2 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, free cots/infant beds, free WiFi

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, in-room safe, free cots/infant beds, free WiFi

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free cots/infant beds, free WiFi

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

LH Grand Hotel Hermitage

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
LH Grand Hotel Hermitage offers 116 air-conditioned accommodations with minibars and a safe. This Rome hotel provides complimentary wireless Internet access. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
During your stay at LH Grand Hotel Hermitage, you're just a quick walk from Tiber River. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Villa Borghese and a few minutes from Borghese Gallery
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at LH Grand Hotel Hermitage. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
LH Grand Hotel Hermitage has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hermitage Hotel
Grand Hermitage Rome
Grand Hotel Hermitage
Grand Hotel Hermitage Rome
Hotel Grand Hermitage
Grand Hermitage
Grand Hotel Hermitage
LH Grand Hotel Hermitage Rome
LH Grand Hotel Hermitage Hotel
LH Grand Hotel Hermitage Hotel Rome

LH Grand Hotel Hermitage Reviews

Reviews

6.0
Rating 10 - Excellent. 32 out of 363 reviews
Rating 8 - Good. 112 out of 363 reviews
Rating 6 - Okay. 89 out of 363 reviews
Rating 4 - Poor. 84 out of 363 reviews
Rating 2 - Terrible. 46 out of 363 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

mathew

Disliked: Staff & service, amenities, property conditions & facilities
NO WATER!! OLD FIXTURES, WHEN WATER COMES WITH A TRICKLE YOU CAN BARELY SHOWER, NO HOT WATER, WILL CHARGE FOR BREAKFAST, TORN DRAPES, DIRTY ROOMS, FILTHY PLACE AND WE ARE SUPRISED THAT THE CITY LETS THIS PLACE OPERATE!! It’s definitely NOT a 4 star hotel, NO PARKING, WiFi only works in the lobby area!! Crazy worst experience ever!! I travel a lot and this is not even worth a 1 star
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Caldaia spenta (ho dovuto chiedere x fare doccia) camera gelida (e d inverno ?) interruttori mal funzionanti ( ho svitato lampadine) polvere ( pantofole a dimostrarlo)...togliete 2 stelle anche 2 e 1/2
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT DO IT TO YOURSELF

not working wifi, in the morning I had to wait like 10 minutes to get warm water in shower, otherwise it was cold AF, there was mildew in bathroom, breakfast very, very poor, not working heating, broken door... I booked because there was nothing left due to my last minute decision, but it was a huge mistake....
Stayed 4 nights in Oct 2021
Verified

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera era sporca come pure il bagno e al mattino non usciva acqua dai rubinetti e dalla doccia. Servizio scadente e pochi sorrisi
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Renato

Liked: Cleanliness, staff & service
Per un 4 stelle mi aspettavo qualcosa in più. Per l’acqua calda in camera attesa di 10 minuti lasciando scorrere l’acqua. Pulizia della camera buona. Accoglienza buona.
Stayed 3 nights in Oct 2021
Verified

4/10 Poor

Adriana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico lato positivo è la vicinanza all’Auditorimu della musica. Lati negativi tanti: camera sporca con polvere evidente ovunque e quindi sicuramente non sanificata, cavi elettrici scoperti, prese elettriche rotte con cavi che fuoriuscivano, lenzuola bucate, scarico del wc rotto quindi il giorno dopo siamo andati in un bagno di un’altra stanza, rubinetto del bidè che perdeva acqua in continuazione, tubo doccia ossidato perché molto vecchio e muro rotto al lato della doccia quindi fuoriusciva acqua tanto da creare pozzanghere nel bagno, carta parati staccata in vari punti della camera, battiscopa mancante in alcuni punti, colazione scarsissima, bar della reception con scaffali completamente vuoti, nella descrizione c’è segnalato il parcheggio che non c’è e quindi abbiamo pagato il parcheggio ogni giorno. Direi che è stato un soggiorno da dimenticare. Mai più!!!
Stayed 3 nights in Oct 2021
Verified

4/10 Poor

Pål

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Struttura e servizi da 3 stelle, non 4.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Antonella

Disliked: Cleanliness, property conditions & facilities, room comfort
DA NON TORNARE
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible à tous les niveaux
Stayed 7 nights in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Letto scomodo. Reception arrivo non molto cort tese
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Darja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

not good hotel

First on the room wasn’t broke shower,second very bad staff in the reception,they didn’t take responsibility for anything,speak not so good English ,plus the are very speak not good with you ,the are not smily....at the room you don’t have internet,you need to pay ,second when you finish with payment,the as you pay more for every night per person 6 Evro ... so we never come back on 4 start hotel, I can tell that even on hostel it’s more nice than there ,plays look like that it’s not clean and with out many years renovating...please look for staff ho work on reception ,because it’s also very important
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Krystyna Brygida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
da evitare assolutamente
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Avendo gia soggiornato in passato, ho trovato la struttura molto peggiorata e decadente. Di certo non da 4 stelle: porta della camera che a malapena si chiudeva, mobilio vecchio, carta scrostata e, cosa assurda, senza acqua calda x un guasto improvviso che peró si protraeva da diverso tempo. Poi, cosa che non mi era mai capitata, mi entra in camera un altro cliente a cui era stata assegnata la mia stessa camera, con grande stupore e disappunto di entrambi. Buona la colazione, una delle poche cose che si salva! Meno male che almeno la tassa di soggiorno non mi è stata fatta pagare.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura un po’ datata ( peccato ) necessiterebbe di qualche ritocco . Camera molto grande , pulitissima , bagno spazioso . Personale molto gentile , allegro è disponibile
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never go back to this place. It was such a horrible experience. Staff are not helpful and friendly. No good customer service. Definitely not a place to feel comfortable.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The hotel was a little out of the way, Coates in what appeared to be a middle class residential section of Rome. It was hard to get Uber and it wasn’t a metro station. My room had lukewarm water for the shower and when I asked to h hangs rooms, I was told that someone would come within the hour to fix it. They never came. Also there was mold in the shower grout/tile as well.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Good Breakfast Good Coffee Service. Staff very attentive at Breakfast
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Gabriele

Disliked: Property conditions & facilities
Gran posizione però è davvero un gran peccato che non venga rinnovato perché la struttura è molto vecchia.Posizione,prezzo e colazione ok.
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Jackie

Disliked: Amenities, property conditions & facilities
No amenities, poor internet, tiny beds, no heater. This hotel should have been rated 2 star at most.
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Da abbattere e ricostruire di sana pianta. Una delusione.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Suzysez

Liked: Cleanliness, staff & service, property conditions & facilities
The blonde old crone who checks in was awful and accused me of smoking in my room (UNTRUE) when I complained about the AC. She then offered me another room when I showed her my nicotine patch (she had seem me smoking outside earlier). The AC made noise but no cooling or fan detected. The other staff were extremely nice. The bathroom was a marble death trap with no grab bars. I didn't plan well when I booked this hotel; it's WAY far on the edge of Rome. If you want isolation and it isn't HOT, it's fine. Again, the desk staff were extremely nice and the lobby was well cooled. Don't be fooled by that.
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Alex

Disliked: Amenities, property conditions & facilities
This place is a joke , old hotel in terribly need of improvement . You can rate it 2 star if you feel generous but no . Better sleep on the street honestly or pay 30 , 40 extra euros and get a decent hotel . Good location but that's all . Everything is in bad shape ....walls are coming apart , mattress with springs coming out , dripping water and the worst of all in our room was the noise the phone was making every time the neighbors were flashing the toilet
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some investment could transform this hotel to what was its apparent former grandeur however, it has become rather rundown, shabby and quite frankly poorly maintained and dirty. We had to change rooms as my son had been bitten all over his legs in bed on the first night. The air con blew out dust causing us all some breathing difficulties and so remained off most of the time. On another day my son and wife became trapped in the room as the door handle mechanism was faulty. The auxiliary staff seemed overworked and tired and some of the reception staff seemed disinterested and bored with the exception of one who was on duty in the morning and was pleasant enough. The final straw came on the final day just as we were about to leave; whilst waiting with our baggage in reception, one of our suitcases fell into a plinth with a pottery bust on top, breaking said bust. Aghast at this, we were very apologetic. The receptionist said he would have to phone his manager and returned to inform us we would have to pay 100 Euro's. When I informed him we had no cash and offered him a card payment, he instructed me to go to a ATM and withdraw the cash. As we were about to be picked up to return to the airport and still embarrassed by the incident, I naively obliged. It was only later I realised they would have been insured and I had been hasty in paying the money. Rome is an incredible and beautiful destination, the hotel and air travel rather spoiled the rest of the experience.
Stayed 5 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
You can imagine that years ago it would of been a beautiful hotel but it was run down many things broken and damaged not been looked after very well very dirty a hole in the bathroom floor damp throughout the room and bathroom out of date products in mini fridge lids rusty wardrobe had masking tape to keep the rail up no hangers the door looked like had been broken into many times holes in bedsheets skirting board not attached handles missing on draws no WiFi no bar ever open didn’t go for breakfast due to cleanliness of hotel we did complain to Expedia as they recommend hotel and we wanted to be moved however they alerted the hotel and from there was very awkward with hotel staff
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Marlena

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ten hotel zasługiwał z pewnością na 4* ale lata temu. Czas się tam zatrzymał i niestety na tą chwilę jest kiepsko. Obsługa bardzo miła i pomocna, nawet bez problemu zmienili nam pokój. Klimatyzacja śmierdzi grzybem, łazienki może i sprzątane ale już zaniedbane. Stare windy, które potrafią stanąć w trakcie jazdy i straszyć. Jedyne plusy to taras na dachu i ładna okolica, przystanek autobusu blisko hotelu. Śniadania kontynentalne skromne ale można sie najeść. Mimo wszystko nie polecam. Nie warte tej ceny
Stayed 5 nights in Aug 2019