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Hotel Marco Polo

3.0 star property

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Photo gallery for Hotel Marco Polo

Hair dryer, bidet, towels, soap
Reception
Restaurant
Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Via Magenta 39, Rome, RM, 00185
  • Place, Via Marsala
    ‪1 min walk‬
  • Place, Piazza della Repubblica
    ‪8 min walk‬
  • Place, Via Nazionale
    ‪8 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually decorated

Family Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 1 Double Bed, 1 Single Bunk Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | Premium bedding, minibar, in-room safe, individually decorated

Economy Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Marco Polo

Along with a bar/lounge, this hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and limo/town car service are on-site.
Hotel Marco Polo offers 27 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets and hairdryers.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Marco Polo, you're connected to the convention centre and just a quick walk from Via Marsala. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Piazza della Repubblica and Via Nazionale
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Marco Polo. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this 3-star Rome hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking for EUR 25 per day; reservations required; discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Marco Polo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1RX57DK2Y
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Rome
Marco Polo Rome
Marco Polo Hotel Rome
Marco Polo Rome
Hotel Marco Polo Rome
Hotel Marco Polo Hotel
Hotel Marco Polo Hotel Rome

Hotel Marco Polo Reviews

Reviews

6.8
Rating 10 - Excellent. 34 out of 231 reviews
Rating 8 - Good. 83 out of 231 reviews
Rating 6 - Okay. 59 out of 231 reviews
Rating 4 - Poor. 31 out of 231 reviews
Rating 2 - Terrible. 24 out of 231 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Brunella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service
The location is excellent! Very close to the train station, restaurants and bus and metro stops. It’s a budget hotel so it’s okay. Wouldn’t mind staying here again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and rooms. Service was great
Stayed 1 night in Sep 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to Termini train station. Used taxi stand at train station for start of all excursions. Bring your own face clothes - typical of Italy. ATM close by. Held our luggage due to early arrival. Check in is on 3rd floor. Little grocery store by Termini.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David at the front desk was very helpful.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus just outside to go to Venice.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great experience

Helpfull staff! Proved us a map and really explained the city. I would go back
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Nice little place if you need to stay near Roma Termini train station…otherwise, it is rather unremarkable. Clean and functional.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super helpful and knowledgeable

Really friendly man on reception with amazing knowledge of transport in Rome
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Feels like a hostel. Staff were absolutely wonderful! Which was the only reason our stay was doable. Building was under construction the family room was spacious but very low quality facility in general. Bunk beds, not really proper bedding etc. Def hostel vibe. Was clean. Area is convenient, steps away from Roma termini.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
This hotel is in a great location, just a two minute walk from Termini station and several convenient bus lines. There are several close restaurants as well. The staff was so friendly and helpful! The rooms are...not at all what the photo shows. The room was very clean and served our needs, but the bed spread had a big hole in it and the mattress was awful. We are of the "we're just sleeping her" type of traveler so the lack of ambiance didn't bother us, but the bed definitely was a problem.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before we stayed we had a message from Diego asking about airport to hotel transfer which was perfect as we hadn't looked yet how to get there, so that solved the start of our trip! When we got there, there is just a lift that fits 2 people and 2 big luggages, there was 5 of us, so we had a few trips up. The staff at reception when we checked in during the day was amazing, even gave us a map and where to go and walk in Rome, so friendly and helpful. Our friends room had a leak everytime they showered which they did note down and saw to, it was better the next day. Great location close to the train station and lots of places to eat around the area.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Wai Kwong

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is close to Roma termini and a subway station & is very convenient. However, the lift to access the hotel is very old and requires manual opening of the door. It is also too small that can barely accomodate 3 people without luggage. For the 4 bed room I stayed in, there was one double deck bed one double bed instead of 2 single beds one double bed as shown in the booking page and is a bit misleading. The room is clean and adequately decorated. It is good for short-term staying if you're looking for a conveniently located hotel.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Service Given.

I am a frequent traveler and I have never received the care and support from all the staff during our stay. nothing was too much trouble and they when out of their way to accommodate us. I will return. The Mangers Stephen and Marco outstanding service and delightful hosts, the cleaning staff and the technician - fantastic. Well done team. Yes it was a little older than other hotels but had old fashion great service. a great part of town , hnady to everything.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

SREEKANTH

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is no way close to the images.Rooms are super small and you would feel suffocated. Beds were not clean and elevator can only fit 3 people at a time. We ended up booking another hotel and checked out 2 days ahead. I would not recommend it to anyone unless you are an adventurous.Its very close to termini which is the only positive.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Masis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place supposed to be -1 star hotel or even it’s not deserves to call it hotel they opened our room door and tooks the mattress from the room without tell us they did this it’s not worth it to stay there even 1 night
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Stein

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away from this dump

Rome was full The only hotel available. Had a double room booked for single occupancy. After one day they moved my stuff when I was out. Got back late and they moved me to a single room the smallest I have ever seen. Next to their cafe kitchen lots of noise every morning. No response from hotel as to why. The only response was the hotel was full and nothing to do about it.
Stayed 9 nights in Sep 2023
Verified

2/10 Terrible

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Photos on Expedia were misleading. The property is worn down. It should be listed as a motel, rather than a hotel. The staff is actually very friendly. Fees were non-refundable and very overpriced. We had to leave to another hotel after one overnight stay, while still paying for the 3 following nights. Bottom line, I don’t recommend, and unhappy with the refund policy.
Verified

4/10 Poor

Paz

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like aboit the hotel poor basic contion such as outlet, appropriate lighting, the photos do not reflect the inside. Question of basic sanitary and condition. The lobby on 3rd door so to get to it need use of elevator that barely can hold I person and 1suitecase Should be rate 0 zero, take it out from your website
Stayed 2 nights in Oct 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
The hotel is conveniently located very close to Termini station which was really nice as we had an early flight and had to catch the train to the airport from here. The room was decent in size and most of the staff was very nice. However, one of the desk guys was really rude. The beds were what youd expect for a 3 star hotel, but my biggest issue was the temperature control for the shower. It was the most erratic I've ever experienced. One minute it was just right, then it was literally burning me for 10-15 seconds, then it would switch to freezing for 30 seconds. There are very simple solutions to this problem, they just need to invest a bit into their system. Other than that, that hotel was good for the price, and the restaurant directly accross the street is fantastic!
Stayed 3 nights in May 2023
Verified

6/10 Okay

HIROAKI

Liked: Cleanliness, amenities, property conditions & facilities
冷蔵庫が冷えない　シャワーが床に漏れてくる　その他は問題無し
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

raja poles

Disliked: Staff & service, amenities
Er is geen beveiliging in het hotel, het restaurant is erg klein
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Guido

Arrivato al check-in sono stato trasferito ad un altro Hotel, senza essere stato avvisato preventivamente.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Taichiro

Disliked: Cleanliness, amenities, property conditions & facilities
確かに一番やすい部屋なので仕方ないが、あまりにも狭い。 エアコンもうるさい。 臭いがキツい。 囚人部屋のようだった。 ベッドも簡易ベッドで、ねがえりがうてなかった。
Stayed 1 night in May 2025