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Serena Hotel

3.0 star property

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Photo gallery for Serena Hotel

Hotel Ser features a classic architectural style with arched windows and a detailed cornice.
Stroll through the hotel's elegant corridors, featuring a framed historical map and wall-mounted lights.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Experience the classic charm of our lobby, featuring a comfortable sofa, lush greenery, and elegant artwork.
Experience a classic hotel room with a large bed, nightstand, and chair, offering a comfortable retreat with a view.

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Principe Amedeo 64, Rome, RM, 185
  • Colosseum
    ‪16 min walk‬
  • Trevi Fountain
    ‪18 min walk‬
  • Spanish Steps
    ‪2 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, free WiFi

Single Room

8.2 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

8.0 out of 10
Very good
(16 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a decorative wall with a relief sculpture.

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  • Air conditioning
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About this property

Serena Hotel

Hotel with free breakfast, a short walk to Via Nazionale
This smoke-free hotel features a bar/lounge, a 24-hour front desk and express check-in. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers and tour/ticket assistance.
Serena Hotel offers 50 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Serena Hotel. During your stay, you're just a quick walk from Via Nazionale. Free breakfast, free WiFi in public areas and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • 7 minutes by foot from Via Nazionale and a 2-minute drive from Roman Forum
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Serena Hotel.

This 3-star Rome hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena
Serena Hotel
Serena Hotel Rome
Serena Rome
Serena Hotel Rome
Serena Hotel Hotel
Serena Hotel Hotel Rome

Serena Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 617 reviews
Rating 8 - Good. 271 out of 617 reviews
Rating 6 - Okay. 120 out of 617 reviews
Rating 4 - Poor. 26 out of 617 reviews
Rating 2 - Terrible. 27 out of 617 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Max

Disliked: Staff & service, property conditions & facilities, room comfort

Never informed about AC not working

Terrible, we checked in and never told AC was out in the whole building. Got to the room to find out about it. Receptionist said nothing he could do. At this time Hotel.com is saying they can do nothing to get a refund on my cancelation because it is non refundable. Fighting it, but terrible service from Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff at the hotel v
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely! The staff were very friendly. Food around was good. If you want breakfast go early!
Stayed 7 nights in Mar 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

The room was nice and there was a working elevator. Location is great next to Roma Termini.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Marco for being so friendly and helpful.
Stayed 2 nights in Mar 2025

6/10 Okay

Mai

The room is small and the bathroom is very small. I am a small person but when I shower I can't move much because I will hit the walls.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was in a great location 👍
Stayed 5 nights in Mar 2025

6/10 Okay

Evan

Travelled with group
Disliked: Amenities, property conditions & facilities
Picked this place for 1 night return in Rome before going to Naples. Checked in late. Room small, dated and there was noise from outside. For a 3 star the breakfast wasn’t bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD LOCATION, STAFF VERY FRIENDLY AND HELPFUL!
Stayed 1 night in Mar 2025

10/10 Excellent

Sion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel and a good price

Stayed with friends for the rugby. Lovely friendly staff and overall great value - area around the hotel seemed pleasant and nice. Breakfast was ample and rooms lovely and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

TAMAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Small room but great location

We had a double room and booked quite a few weeks in advance so I was very disappointed when we were given the corner room as it was tiny and very tight, with almost no room to walk around the bed. The room and bathroom were both very clean though, with some toiletries provided too. I did find ants on the bedside table both nights and even one in the bed… The beds themselves were also quite hard. Location was great, with some amazing food options right on the doorstep. Reception staff were also friendly at check-in. They gave warning of cash only for the tourist tax required at time of checkout.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mercy

Stayed 1 night in Nov 2024

6/10 Okay

Nawal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location next to train station and bus terminus, they have elevator,
Stayed 4 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Waleed

Liked: Staff & service
Disliked: Property conditions & facilities
It can be loud in night, from outside noise. Bed was stiff, room was very small and less options in breakfast. Overall good location from termini and friendly staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Liked: Staff & service
Needs some property renovation
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention for the morning was so kind, he gave us many tips to go everywhere, and the location is perfect, in front we had very good restaurants very good, excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandra L., Greeneville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had no idea what to expect but the streets in Rome around the hotel were filled with restaurants and shops. It was quite charming. The railway station was barely a block away. The rooms were cramped but adequate for our stay. The man at the front desk was PHENOMENAL. He took care of us two solo women with great discretion, care and honesty. I'd go back in a second!
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at front desk who has worked there since 1989 was so friendly and helped us to book restaurant and taxis was so kind nothing too much bother thankyou people like you make a big difference to someones stay a credit to the hotel thankyou jacqui rose
Stayed 3 nights in Sep 2024

10/10 Excellent

Ellen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This small and quaint hotel was located well, and has the best staff! I would stay there again if I returned to Rome!
Stayed 3 nights in Sep 2024

8/10 Good

OSMAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Yuk Kwan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Included breakfast was good and plentiful. Clean room. Close to train, bus, tram, attractions, dining, shopping.
Stayed 3 nights in Aug 2024

8/10 Good

Claudia

Liked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really cool looking inside very old but well kept. The room definitely needed some updating and I’m not going to lie i felt a little creeped out sleeping there… the bed just looked creepy and the blanket on top looks very old. The bathroom looked old and it needs updating. It was very clean and perfect for a One night stay because of terminal so close to hotel it was convenient . Breakfast was also good in the morning
Stayed 1 night in Sep 2024