AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

Two single beds with white linens and red accent pillows, a flat-screen TV, and a door to a hallway with a mirror.
Compact kitchen area with a curved countertop, kettle, coffee maker, and wall-mounted control panel.
Experience the charm of this rustic commercial area, offering souvenirs, alpaca and sheep skin products, and duvets.
Experience the clean lines and modern design of this stylish room, featuring a white tiled floor and ceiling vent.
En-suite bathroom features a pedestal sink, toilet, and large mirror.

Popular amenities

  • Bar
  • All-inclusive
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min walk‬
  • Mitai Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

Superior Double Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Triple Room

  • 37 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

Deluxe Triple Room

  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Luxury Triple Room

  • 33 sq m
  • Sleeps 7
  • 3 Double Beds and 1 Large Single Sofa Bed

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Grand Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 6
  • 3 Double Beds

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

Superior Triple Room (3 Double Beds + 1 Sofa/Bed)

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

AWA Hotel

Hot springs Rotorua hotel connected to a shopping centre, a quick walk to Skyline Rotorua
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a garden. Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at AWA Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Skyline Rotorua. Free self-parking, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Skyline Rotorua and Mitai Maori Village
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. AWA Hotel also features a garden, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Rotorua hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.
AWA Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cots (infant beds) are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 261 reviews
Rating 8 - Good. 78 out of 261 reviews
Rating 6 - Okay. 41 out of 261 reviews
Rating 4 - Poor. 19 out of 261 reviews
Rating 2 - Terrible. 15 out of 261 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Anand

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in as a family with a 7 month old child. Upon checking in at 7 pm, we were informed the room is not ready and that it maybe ready by 9 pm at the earliest.
Stayed 1 night in Apr 2025

10/10 Excellent

Khriz Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!
Stayed 2 nights in Jan 2025

6/10 Okay

Kaylene

Liked: Cleanliness
Disliked: Staff & service, amenities
Don’t expect the welcoming committee! Staff need to work on their PR skills. However the room was clean, bed comfy, hot shower and great for a budget stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Baljit Singh, Hamilton

Stayed 1 night in Apr 2025

8/10 Good

Barb, Saint Clements

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for our travels in your country
Stayed 1 night in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, nice and clean hotel. Definitely will be back
Stayed 1 night in Mar 2025

8/10 Good

HONGHONG

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sanjana, Auckland

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are not what it seems online.. the room are really tinny
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Travelled with partner
The room was very basic as expected. Bed was not comfortable, quite hard. Staff at reception polite but reserved, seemed to favour asian customers and languages. Good location for our needs. Adequate for our one night stopover
Stayed 1 night in Mar 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay quiet nice clean.
Stayed 1 night in Mar 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

I would have paid near double The room was totally clean very spacious both check in and check out people were lovely There is a laundry just down the road and also eateries within an easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was reasonably priced, clean and tidy, fast check in fast check out. Cleaning staff walked in without knocking, A/C not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Aderino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Petrina

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked how it was newly done and modern in the bedroom, unlike the main entrance and reception area. I just think the bathroom walls could have been a bit cleaner. The bathroom basin was dirty on our arrival but they were very quick to come and clean it. It was a good price for a new renovated bedroom.
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Annalese, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay
Stayed 1 night in Mar 2025

6/10 Okay

Roisin

Disliked: Staff & service

Hotel Ok - Food terrible

Hotel was ok, clean enough. Don’t bother getting the breakfast it was awful. Barely any food, mainly hot chips, noodles and everything was fried, nothing fresh. Awful, certainly not worth $25 per person.
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive. The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gurlaljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Enoyed our stay. Great location. Would recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Mansoor

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area, close to the Skyline
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was properly situated for what we wanted to see in the area.
Stayed 2 nights in Feb 2025