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B&B @ the Redwoods

3.5 star property

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Photo gallery for B&B @ the Redwoods

Standard Room, 1 Queen Bed, Balcony | Premium bedding, desk, soundproofing, iron/ironing board
Front of property
Exterior
Standard Room, 1 Queen Bed, Balcony, Garden View | In-room dining
Economy Room, 1 Bedroom, Garden View | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Room service
  • Bar
  • Laundry

Explore the area

Map
3 Awatea Terrace, Rotorua, 3010
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua Central Mall
    ‪3 min drive‬
  • Tamaki Maori Village
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪7 min drive‬

Room options

View all photos for Economy Room, 1 Bedroom, Garden View

Economy Room, 1 Bedroom, Garden View | Premium bedding, desk, soundproofing, iron/ironing board

Economy Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Garden View

Standard Room, 1 Queen Bed, Balcony, Garden View | View from room

Standard Room, 1 Queen Bed, Balcony, Garden View

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Standard Room, 1 Queen Bed, Balcony | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
  • Hot tub
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4.1 out of 5, Very good, (1001)
The price is €109
for 1 room
includes taxes & fees
19 Jun - 20 Jun
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About this property

B&B @ the Redwoods

Bed & breakfast with free breakfast, near Lake Rotorua
This smoke-free bed & breakfast features a bar/lounge, a snack bar/deli and coffee/tea in a common area. Free English breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is not available.
B&B @ the Redwoods offers 2 accommodations with complimentary bathrobes and complimentary slippers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at B&B @ the Redwoods, you're just a quick walk from Redwoods Whakarewarewa Forest. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and a playground
  • Just a 2-minute drive from Lake Rotorua and a few minutes from Rotorua Central Mall
  • Free airport shuttle service
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly B&B @ the Redwoods. A roundtrip airport shuttle is free during limited hours. Self parking is free.

This 3.5-star Rotorua bed & breakfast is smoke free.

Guests are served a free English breakfast daily from 7 AM to 9:30 AM. The bed & breakfast hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle during limited hours
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
B&B @ the Redwoods offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

B&B @ Redwoods Rotorua
B&B @ Redwoods
B&B @ the Redwoods Rotorua
B&B @ the Redwoods Bed & breakfast
B&B @ the Redwoods Bed & breakfast Rotorua

B&B @ the Redwoods Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 42 out of 53 reviews
Rating 8 - Good. 10 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Debra

Travelled with partner
Liked: Staff & service
Owner was friendly and helpful, nice breakfast.
Stayed 2 nights in Feb 2025

2/10 Terrible

Samuel J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon driving up it was apparent that the property was a personal residence that had been converted into as many rooms as possible to make money. We had booked for 2 nights and had been unable to make it the first night due to changes in flights. When we arrived the next morning and asked to check in we were told that she had given our room to another couple that arrived that morning as she is unable to pay her mortgage if any rooms are vacant during the month. We explained that we had paid for two nights and understood that we would not be refunded for the first night since she was unable to rent the room but that she should either refund us for the second night or allow us to stay there. She said to leave the property and that she promised to refund the second night to Expedia. We were later told by Expedia that she refused to refund the money and told them that if she refunded the money she would be unable to afford to buy more properties. Overall this was very disappointing I would not recommend staying ath this property. The experience was bad enough that even after several months I still feel sad about how terribly we were treated. The customers here are nothing but a way to extract money for the owner.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and generous host, a great place to be.
Stayed 4 nights in Jun 2024

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely stay at the B&B. The room was spacious, clean and comfortable. The breakfast was delicious and filling and the location could not be better. Right next to the Redwood forest and walking distance or a short Uber away from the city center. I thoroughly enjoyed my stay and chats with Vivien and I would pick this B&B again if I come back to Rotorua.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Allen

Travelled with partner
Vivian is the host with area knowledge, contacts and discounts. She made our stay wonderful.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super-friendly owners. We enjoyed our stay enormously!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Bnb at the Redwoods. Vivien was such a friendly, welcoming host and the facilities were excellent. Perfect for a weekend getaway to get in some adventures in Rotorua. Thanks so much!
Stayed 2 nights in Aug 2023

10/10 Excellent

Jens-Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place

A place you just want to stay on your trip to New Zealand. We loved everything about it and the location is perfect. Fantastic helpful and eminent host. We enjoyed the breakfast with Vivien and other guests with good conversations around the table. Vivien gave us the best recommendations, ideas and advice for planning some trips, that suited our needs. All over a great stay and super kind and lovely host. Best regards from Charlie and Amanda
Stayed 2 nights in May 2023

10/10 Excellent

Indardeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian was very friendly and an exceptional host. Our bedroom and bed was very comfortable. Would definitely stay here again in future.
Stayed 3 nights in Apr 2023

10/10 Excellent

ALEXANDRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian was a super friendly host with lots of great recommendations. Beautiful clean room and delicious breakfast options.

10/10 Excellent

Juhee, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivien was a great host
Stayed 2 nights in Sep 2022

10/10 Excellent

Joanna

Stayed 2 nights in Jul 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, breakfast and location to the Redwoods.
Stayed 1 night in Jan 2022

8/10 Good

Soumya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to all site seeing locations! Cheap uber eats delivery!
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed Vivienne's availability and help during our stay, from the introduction at our arrival, the useful guidance and tips on the activities we wanted to do, and the overall friendly attitude.
Stayed 2 nights in Apr 2021

8/10 Good

Hayley, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely place and the owner of the b&b was very nice, and helpful
Stayed 3 nights in Nov 2020

10/10 Excellent

Famke, Patetonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a place close to the Redwoods - and Viviens place was perfect. It only took us 10 minutes to walk there. Vivien was the perfect host and her cake was superb!
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host to help with sight seeing suggestions and bookings. Located beside the redwood forest, but out of town on way to Lake District. Good quality for the price.
Stayed 2 nights in Feb 2020

8/10 Good

Gary, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close by to where we were going at the Redwoods
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very nice host and great breakfast. Room amenities need improvement (e.g. would be better if there’s a kettle and rubbish bin in the room)
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Vivien was welcoming and very helpful with local recommendations.
Stayed 1 night in Nov 2019

10/10 Excellent

Owen&Allison, Raglan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian THANKYOU so much, what a beautiful person, not only did we check in early, but went that extra mile organised a massage, and cooked a lovely breakfast.Our stay at the Redwoods was so relaxing. Everything you need for a weekend away. She has all the info on where to go and what’s on around town. Thankyou you are precious !
Stayed 1 night in Sep 2019

8/10 Good

SUZETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely happy hostess in a well set up home

Very easy to find and Vivienne is a wonderful hostess. Breakfast is held in a common area and we shared this with our happy hostess and two other couples. Very comfortable bed and good water pressure.
Stayed 2 nights in Aug 2019