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Marsden Stay Rotorua

3.0 star property

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Superior Two Queen Room | Desk, free WiFi, bed sheets
Reception
Shower, free toiletries, hair dryer, towels
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Government Gardens
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(48 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Marsden Stay Rotorua

Along with an outdoor pool, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Weekly housekeeping is available.
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Within a 10-minute walk of Racing Rotorua and Rotorua Central Mall
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool
  • Table tennis

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Monday: 9:00 AM - 6:00 PM
  • Tuesday - Saturday: 8:00 AM - 6:00 PM
  • Sunday to Sunday: 9:00 AM to 5:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 357 reviews
Rating 8 - Good. 113 out of 357 reviews
Rating 6 - Okay. 82 out of 357 reviews
Rating 4 - Poor. 34 out of 357 reviews
Rating 2 - Terrible. 19 out of 357 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, easy comfortable stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tomasi

Liked: Cleanliness, amenities
amazing location, great staff, very comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities
Great location in an wonderful area. The room had everything I needed and was perfect.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Angelika

Warm pool was nice, rooms clean, staff frindly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Good sized room, standard amenities, comfortable bed. Close to supermarket and excellent fish ‘n chips restaurant!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Convenient location for shops and restaurants . Nice clean room - handy ground floor location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Manager always had a smile. Courteous and involved, Very knowledgeable Love the stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were all very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

wilson

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, competitive prices. Good for families
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room with enough space for our gear. Bathroom quite adequate. Good location to everything.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Manager was amazing. Great personality always a smile. Full of information.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yuki

Liked: Cleanliness, staff & service
Clean room a d friendly staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely and clean with comfy beds and warm room. Friendly staff and lovely stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Room was great with clean bedding and towels
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hein

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and the staff was very friendly
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Toka

Liked: Cleanliness, staff & service
Clean room and friendly staff
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Troy

Liked: Cleanliness, staff & service
A run down but good value
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely at least the main man on reception. He was very helpful and everything was very clean. Shower was a bit small. Great for one night stay, no time for a longer visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service
Room was lovely.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Tania

Room was immaculate and clearly money has been spent on the rooms which is great! Don’t be put off by the tired exterior.
Stayed 1 night in Jan 2026
Verified

8/10 Good

larissa

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice stay the people
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robyn

Liked: Staff & service, amenities
Overall an awesome facility, The staff were friendly and welcoming
Stayed 4 nights in Sep 2025
Verified

8/10 Good

remus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite place, rooms are very clean…
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shanei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay at the Marsden. Our room was really comfortable and the location was super convenient.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,clean,spacious & awesome staff. Very pleasant stay & will highly recommend.
Stayed 1 night in Jul 2025