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Marsden Stay Rotorua

3.0 star property

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Superior Two Queen Room | Desk, free WiFi, bed sheets
42-inch Smart TV with digital channels
Exterior
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Marsden Stay Rotorua

Hotel with free parking, near Polynesian Spa
Free self-parking and free Wi-Fi in public areas are available at this smoke-free hotel. Change of towels is available on request
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Just a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open from Monday to Monday (9:00 AM to 6:00 PM), Tuesday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Monday: 9:00 AM - 6:00 PM
  • Tuesday - Saturday: 8:00 AM - 6:00 PM
  • Sunday to Sunday: 9:00 AM to 5:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 279 reviews
Rating 8 - Good. 93 out of 279 reviews
Rating 6 - Okay. 65 out of 279 reviews
Rating 4 - Poor. 25 out of 279 reviews
Rating 2 - Terrible. 14 out of 279 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Choon

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very convenient but not enough facilities. Don't have a microwave and cooking facilities even in the motel
Stayed 2 nights in Jul 2025

10/10 Excellent

PARVEEN

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and cool rooms and private parking
Stayed 1 night in Aug 2025

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
Great for s short stau quiet with a great shower
Stayed 1 night in Jul 2025

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel Marsden stay rotorua excellent service clean and good place
Stayed 1 night in Jul 2025

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kirston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here before for work and its, really convenient. This time the room I got was way better, even though my first room was new and nice. This room I had a bigger bathroom and shower I could get under. will be staying here more for work
Stayed 1 night in Jul 2025

2/10 Terrible

Elvin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The walls were not sound proof. Bunch of kids running around and their parents talking loudly at night made it hard to sleep.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dragana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,clean,spacious & awesome staff. Very pleasant stay & will highly recommend.
Stayed 1 night in Jul 2025

4/10 Poor

Scotty

Disliked: Property conditions & facilities
Looked forward to a 'nice' stay away, only to find out that the restaurant was closed for renovations, and the swimming pool was also closed!, disappointing as both these were a factor to booking this accommodation. The heater didn't work in our room in the first night (which outside temp was 1degree!), this did get fixed however once mentioned. Also the room was not serviced for the 3 day duration that we stayed!.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shanei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay at the Marsden. Our room was really comfortable and the location was super convenient.
Stayed 2 nights in Jul 2025

6/10 Okay

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, property conditions & facilities
I was staying here for work we needed something affordable clean and comfortable and met all those simple needs for work accommodation. I was blown away with my, welcome at the reception he was very polite and super helpful and very professional. His attention to detail and knowledge really stood out Prinesh I hope that was right. My man.
Stayed 2 nights in Jul 2025

8/10 Good

Janine

Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great Location.
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness
The Marsden Stay Rotorua was clean and tidy and cost effective for our stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Azalea

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Horrible parking , cars kept blocking or car in and we only got 1 teaspoon and no bowls?
Stayed 1 night in Jul 2025

10/10 Excellent

Hein

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and the staff was very friendly
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Kae Lin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway and the room was clean and tidy. Comes with complimentary tea and coffee. Beds were comfortable and the room was spacious. We were very happy with it. We would definitely book here again if we are staying in Rotorua longer. My only complaint was the shower drain appears to be blocked. We have had to stop mid shower to allow water to drain otherwise it will overflow out of the shower. Also unfortunately the guests next door were very loud until midnight they appear to be a few families booked together several doors from our room. Even though we were at the very end of the hallway their loud voices echo and bounce. Not the property’s fault of course. But maybe could do with a reminder not to make noise after a certain time out of respect for other guests who are tired from traveling. But other than that it was comfortable and clean. The restaurants and shops are minutes away so very accessible.
Stayed 1 night in Jul 2025

8/10 Good

Yik Kong

Liked: Property conditions & facilities
For the price, the unit was pretty good.
Stayed 1 night in Jul 2025

10/10 Excellent

Shibin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Family had a great time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danita

Stayed 1 night in Jul 2025

10/10 Excellent

Makuini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025