Prince's Gate Hotel

4.5 star property

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Designer Room | Premium bedding, minibar, in-room safe, individually decorated
Library
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Eat Street
    ‪3 min walk‬
  • Tamaki Maori Village
    ‪3 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

Premium Two Bedroom Suite (In Adjacent Building)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Duchess Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

One Bedroom Suite (In Adjacent Building)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Suite (In Adjacent Building)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Estate Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Designer Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Duchess Suite

  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • Sleeps 2
  • 1 Double Bed

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Estate Room

  • Sleeps 2
  • 1 Double Bed

Designer Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Prince's Gate Hotel

Victorian hotel with 2 restaurants and 3 outdoor pools
This smoke-free hotel features 2 restaurants, 3 outdoor pools and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.

Our customers tell us that they can't get enough of the pool at Prince's Gate Hotel. During your stay, you're just a quick walk from Government Gardens. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • For dining with a poolside location, stop by Nellie Budd Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a steam room and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Government Gardens and Rotorua i-SITE Visitor Centre
  • Local-area shuttle service available for a fee
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Nellie Budd Restaurant – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with a short walk to anything in town
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

An old hotel without modern refinements

This is an old hotel furnished in an old style, which means it doesn’t have the mod cons and refinements of a modern hotel. However it was pleasant.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classic, old but well kept, historic beautiful building. The floors were a bit creaky, but considering the age, no wonder!
Stayed 2 nights in Feb 2025

8/10 Good

Bryan, Kamuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

8/10 Good

Meghan

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location for UTMB race in town. Overall was clean and good service. I would stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily, Warsaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved Prince’s Gate which was very well located to shops, restaurants and parks. The included breakfast was very good and the hotel offers dinner, happy hour and tea, as well. The apartment was comfortable with two bedrooms and a well-stocked kitchen. We were right on the road so it was a bit noisy but we always sleep with white noise. The hotel offered their own thermal pool as well as a sauna. The main hotel is historic. I would definitely stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Larry, Bloomfield Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay except the bedroom in the Prince's Suite was warm and the windows do not open in that room for some reason. The a/c unit is in the living room area and we had to leave the bedroom doors open which let in quite a bit of light. The rooms were very spacious, but the decor felt like a mish-mash of estate sale items. That all said, I wouldn't hesitate to stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christoph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prooerty with history
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
Room was a bit dated with so so bathroom and A/C
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nostalgia and friendly
Stayed 3 nights in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
The hotel has old world charm but could benefit from some updates
Stayed 2 nights in Jan 2025

6/10 Okay

Komako

Disliked: Cleanliness, property conditions & facilities, room comfort

Need care.

Outside is beautiful, but very dated inside. We had a room that require painting desperately.
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with partner
Quirky wonderful gem of a hotel
Stayed 1 night in Jan 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Sophia

Liked: Property conditions & facilities
Xx
Stayed 1 night in Jan 2025

10/10 Excellent

Ralston

Stayed 3 nights in Dec 2024

6/10 Okay

Dan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice but hotel is terribly outdated.
Stayed 1 night in Jan 2025

6/10 Okay

Suzy

Stayed 2 nights in Dec 2024

8/10 Good

Marc

Stayed 2 nights in Jan 2025

10/10 Excellent

Goldie

Travelled with partner
Liked: Amenities
The staff are amazing and very accommodating. The room was beautiful and the bed super comfortable. I highly recommend staying here
Stayed 1 night in Jan 2025