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Hideaway of Rotorua

4.0 star property

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Photo gallery for Hideaway of Rotorua

Front of property
Exterior
Premium bedding, down duvets, in-room safe, individually furnished
Deluxe King Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils
Family Room | Premium bedding, down duvets, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
436 Ngongotaha Road, Rotorua, 3015
  • Place, Mitai Maori Village
    ‪18 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪20 min walk‬
  • Place, Skyline Rotorua
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, down duvets, in-room safe, individually furnished

Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually furnished

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard 1 Bedroom Apartment

Premium bedding, down duvets, in-room safe, individually furnished

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, down duvets, in-room safe, individually furnished

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area | 32-inch plasma TV with digital channels, TV

Deluxe Family Room with Spa Bath

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Deluxe King Studio

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hideaway of Rotorua

Along with dry cleaning, this smoke-free motel has laundry facilities and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Housekeeping is available on request.
Hideaway of Rotorua offers 21 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2022.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hideaway of Rotorua. During your stay, you'll be within walking distance of Skyline Rotorua. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Within a 15-minute walk of Ogo and Mitai Maori Village
  • Cats and dogs welcome for a fee
As a guest of Hideaway of Rotorua, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. Hideaway of Rotorua also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 4-star Rotorua motel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 5 metres
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift
  • Smooth flooring in public areas

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 285 reviews
Rating 8 - Good. 102 out of 285 reviews
Rating 6 - Okay. 12 out of 285 reviews
Rating 4 - Poor. 2 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room beautifully clean and had excellent amenities
Stayed 1 night in Nov 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So the first room we rented ( Queen & single beds) was very basic and the single bed was too short for an adult, so not a good night. We were able to upgrade to a family room, which was new and fabulous!! In the end we had a great stay. We could walk to the Mitai Maori Village, which was a bonus!
Stayed 2 nights in Nov 2025

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and lovely stay with a pleasant surprise of feeding alpacas. Felt very homely while also being close to town. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2025

10/10 Excellent

Konstantinos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent and the alpacas and one sheep were very cute and friendly. The room was clean, modern and comfortable as was the modern bathroom. I would recommend Hideaway of Rotorua.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short 2 night stay was perfect, the rooms are cosy and well appointed, although the kitchen sink is placed under a cupboard that protrudes and the tap is poorly designed. Was a bit disappointed that new building works all around, which was noisy at times. Also the outdoor patio area wasn't really usable as people next door were smoking, and we had to keep our door shut to keep out smell too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

EeeLN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay, open space and inviting. Sadly previous guests have littered. Will return on our next trip and recommend to others
Stayed 1 night in Oct 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and nicely maintained, kind staff, felt safe and secure. Animals were adorable
Stayed 2 nights in Sep 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Wiremu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. We like the bed. Reasonable distance to city center.
Stayed 1 night in Aug 2025

10/10 Excellent

Cam

Stayed 1 night in Jul 2025

10/10 Excellent

Ruby Mae

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area just on the fringes of town. Great rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the hassle free check in and late check in at that. Very clean and tidy with all amenities and facilities needed. Recommend 1000%
Stayed 1 night in Jul 2025

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round was great. We had issues with wifi and hot water but this could be because units were new. Other than that we enjoyed our stay.
Stayed 3 nights in Jun 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Richard, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

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