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Hideaway of Rotorua

4.0 star property

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Photo gallery for Hideaway of Rotorua

A row of single-story cabins with sliding doors, a picnic table, and a grassy lawn.
A modern room with a sofa, a small table, a kitchen area with a microwave, and a view of a green outdoor area.
A neatly made bed with a headboard, two bedside tables with lamps, a wicker basket on the bed, and a grey blanket.
A modern kitchen with a sink, stove, and dining area with chairs and a table.
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
436 Ngongotaha Road, Rotorua, 3015
  • Place, Mitai Maori Village
    ‪18 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪20 min walk‬
  • Place, Skyline Rotorua
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪22 min drive‬

Room options

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Private kitchen | Fridge, microwave, stovetop, electric kettle

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

A modern kitchen with white cabinets, a microwave, a coffee machine, and a dining area with a table and chairs.

Standard Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard 1 Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Studio

A compact hotel room with a bed, two armchairs, a small kitchenette, and a bathroom.

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room with Spa Bath

A hotel room with a bed, a sofa, a small table, a TV, and a large window with a view of a grassy area.

Deluxe Family Room with Spa Bath

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Studio

A modern kitchen with a sink, stove, and dining area with chairs and a table.

Deluxe King Studio

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Multiple Beds, Garden View

A hotel room with two beds, a small table, a chair, an air conditioning unit, and a door.

Deluxe Studio, Multiple Beds, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Garden View

A modern kitchen with a microwave, a coffee maker, and a sink. There is a dining area with a table and chairs, and a sofa with a view of the outdoors.

Deluxe Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

A hotel room with two beds, a desk, a chair, a TV, and a kitchenette.

Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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  • Parking included
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4.1 out of 5, Very good, 1,171 reviews
The price is €88
includes taxes & fees
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About this property

Hideaway of Rotorua

Along with dry cleaning, this smoke-free motel has laundry facilities and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Housekeeping is available on request.
Hideaway of Rotorua offers 21 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2022.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hideaway of Rotorua. During your stay, you'll be within walking distance of Ogo. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Within a 15-minute walk of Ogo and Mitai Maori Village
  • Cats and dogs welcome for a fee
As a guest of Hideaway of Rotorua, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. Hideaway of Rotorua also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 4-star Rotorua motel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 5 metres
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

More

  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 300 reviews
Rating 8 - Good. 104 out of 300 reviews
Rating 6 - Okay. 13 out of 300 reviews
Rating 4 - Poor. 2 out of 300 reviews
Rating 2 - Terrible. 4 out of 300 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott Uk-Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly nd clean hotel. Perfect for a family
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant and convenient motel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great check-in, friendly welcome and great for kids with plenty of things to do local within 10mins drive. Definitely stay again 👍
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Very clean. Easy check in.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it’s close to major tourist spots. The Alpacas are also really cute!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and big, the kids love the animals around
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pet alpacas were so friendly, like the staff who went the extra mile and made our stay special. Quite new, well appointed, we were happy as. 10/10 recommend, will be returning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the Llamas were an added bonus. Very easy booking and check in. Very clean room, great shower, helpful staff. Very nice stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wiremu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern room, comfortable beds, parking, quiet even though on main road
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities
Really nice tidy room and friendly, helpful staff as always.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ningxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities
Had a lovely room, really clean and comfortable. Impressed with the shower room and kitchenette. Was lovely to sit outside and watch the alpaca.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful… new rooms under construction So old rooms don’t have Netflix and tv was hard to use . On saying that staff offered extra discount next visit . Kids loved they had alpacas .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kids friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room beautifully clean and had excellent amenities
Stayed 1 night in Nov 2025
Verified

8/10 Good

Hemanth

Liked: Cleanliness, amenities, property conditions & facilities
close to Hobbiton, dining table in the kitchen helped to bring takeaways back to home after a long day out and beds were comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean and lovely stay with a pleasant surprise of feeding alpacas. Felt very homely while also being close to town. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice, clean, comfy spacious studio. Great to have a separate sofa area. Pity about the weather which affected the TV reception and we were unable to use the outside seating area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hideaway as a family of 4. The rooms were newly renovated and had everything we needed, excellent playground complete with sandpit and trampoline for the kids, as well as the friendly Alpacas we could hand feed right in the backyard. The location was so convenient to Fairy Springs attractions, supermarket and central Rotorua. Thank you for accommodating our little sausage dog too :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

LYNNE

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless modern and had cooking facilities. I wo u ld highly recommend. Not far drive from Rotorua and 2 mins from the huge
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was nice but it was an accessible room which we did not enjoy. We did enjoy feeding the alpacas and sheep.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent and the alpacas and one sheep were very cute and friendly. The room was clean, modern and comfortable as was the modern bathroom. I would recommend Hideaway of Rotorua.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great setup for a family with a separate kids room away from the main living area and bedroom. Kitchen was well equipped. YouTube on the tv was helpful with the kids. Bathroom spotless and nice tub. Alpacas, a sheep and bunnies were on the property and the owner gives you food you can hand feed them. Great playground and grassy area for kids to play on. Really friendly and helpful owner!
Studio style main bed (open bedroom, living room, kitchen and dining table)
Living room
Kitchen
Dining
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and nicely maintained, kind staff, felt safe and secure. Animals were adorable
Stayed 2 nights in Sep 2025

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