Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds
Garden
Front of property
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Valley View

  • Valley view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite, 1 Bedroom, City View

  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Valley View

  • Valley view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the pool
  • Steps from Whakarewarewa: The Living Maori Village and 6 minutes on foot from Rotorua Golf Club
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

We had an amazing view overlooking the geisers from our 5th floor balcony. Breakfast was also excellent.
Stayed 2 nights in Feb 2025

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property for a one night trip. Great amenities such as pool. We were kindly upgraded but the room was near the pool so a bit of noise and we were worried about the midnight closure time for the pool but luckily no one stayed out after 10pm. Pillows were very soft and not to our liking but that’s preferences. Would be nice addition to have discounted breakfast for those staying with hotel at buffet. Decided to go elsewhere for breakfast
Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
The location was convenient, staff were polite and friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The lobby was nice and the hotel looked good outside. But the rooms need an upgrade.
Stayed 2 nights in Feb 2025

6/10 Okay

Brett

Stayed 3 nights in Feb 2025

6/10 Okay

Louise

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Air con too noisy to keep on, very deep bath to step into safely for a shower, room just tired. Area around pool very basic.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Good but….

Stayed in a Deluxe Balcony King Room. Whilst the bed was comfy, the room was showing bad signs of wear and tear eg bath & sink chipped/cracked, carpet coming away beside wardrobe, bathroom grouting discoloured/mouldy. Attention to cleaning not good eg found long black hair in bath - I’ve short silver hair and husband is practically bald!! Chose to have evening meal off A La Carte menu, rather than the extensive buffet, curry was bland, poppadoms & naan bread were extremely greasy. Breakfast buffet offered a great selection and was certainly very enjoyable. Very deceptive photo of swimming pool, much smaller than it looks in picture. WiFi signal good. Staff were very helpful and attentive.
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great location

Very nice location. Can see steam vents & gyser. Wish there was a hand rail to make it easier to get out of hot tub. Pool nice. Around the corner from Te Puia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

We stayed NYE Beautiful hotel Comfy beds Nice views over Whakarewarewa
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quite spacious. The beds were very comfortable, including the pillows. I can't comment on the TV as I didn't use that but the free Wi-Fi seemed to work well. The pool was a very pleasant temp
Stayed 1 night in Feb 2025

10/10 Excellent

Maraea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was exceptional—warm, attentive, and genuinely kind. From check-in to dining, they made my stay unforgettable with their professionalism and cheerful service. Highly recommend!
Stayed 7 nights in Feb 2025

8/10 Good

Sarah, Alberton

Stayed 5 nights in Feb 2025

4/10 Poor

Mabel

Disliked: Cleanliness, staff & service
For a Hotel that has stars, it misses the mark. Hair in bed. Brown stains around tap and plug hole in the bathroom sink. (We took pictures)No sliding doors(looks like they removed didnt bother to replace) no table. For the amount of money we paid for one night it was disappointing. Never go there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Great hotel and good amenities. Biggest surprise was the food at the restaurant it was excellent and well worth the price and lots of options
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV had difficulty connecting for movies. They moved us once and gave us another room so we could relax at night with a movie. The refrigerator was missing a dial and we couldn't turn it up. They let us use the kitchen refrigerator.
Stayed 4 nights in Jan 2025

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Great. Very close to tourist spots. Outstanding service.
Stayed 2 nights in Feb 2025

2/10 Terrible

Sam Avinash

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Borje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 2 nights in Feb 2025