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Sudima Lake Rotorua

4.0 star property

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Photo gallery for Sudima Lake Rotorua

In-room safe, desk, laptop workspace, blackout curtains
Lobby
Outdoor pool
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1000 Eruera Street, Rotorua, 3201
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Government Gardens
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin

  • Sleeps 3
  • Free Wi-Fi

View all photos for Accessible King

Accessible King | In-room safe, desk, laptop workspace, blackout curtains

Accessible King

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin

Classic Twin | In-room safe, desk, laptop workspace, blackout curtains

Classic Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Triple

Classic Triple | In-room safe, desk, laptop workspace, blackout curtains

Classic Triple

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, blackout curtains

Classic Family

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout curtains

Superior King

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Family

  • Sleeps 3
  • Free Wi-Fi

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,154 reviews
The price is €79
includes taxes & fees
2 Jul - 3 Jul
Rydges Rotorua

About this property

Sudima Lake Rotorua

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sudima Lake Rotorua. During your stay, you're just a quick walk from Lake Rotorua. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Lake Rotorua and Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Okareka Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 38 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 1003 reviews
Rating 8 - Good. 403 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice and the staff was friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
Very helpful staff, and a great variety of rooms to suit all needs
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, amenities
The breakfast is good. Room is clean and staff is friendly.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

cheryl

Liked: Cleanliness, staff & service, amenities
This is a good place to stay in Rotorua! Rooms are clean, and comfortable! Staff is friendly! Nice option having a bar on site.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,clean,close to amenities.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Felt that for the price the room was very dated, and an extremely soft bed didn't allow a good sleep. Breakfast was nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. Value for money!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, and polite staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Qiru

Liked: Cleanliness, amenities, property conditions & facilities
Super great location. Good breakfasts. Large, comfortable room with excellent beds. Excellent staffs and services.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service from Mel on reception. Also, room was recently refurbished, clean and well presented. Great range of facilities too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Clean, warm welcome, small swimming pool, fridge, AC that works. Right by thermal baths , which are well worth a visit. Lots of eateries nearby. Hotel bar. Self serve laundry.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yolanda

Liked: Staff & service
It was as expected. A very large hotel catering for tour parties rather than individuals, but the staff were lovely.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, pleasant welcoming staff. Breakfast great .
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Edward

Liked: Cleanliness, amenities
Breakfast was just ok. Room smelled.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pundit

Liked: Cleanliness, amenities, property conditions & facilities
All services was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, we had an issue with the room Air conditioning that couldn't be fixed straight away so the gave us a new room (which had a better view). It was clean and tidy, the staff were really helpful and pleasant they were Mel, Nasia (I've probably spelt that wrong) and the guy working with Mel that looked at the AC. Would highly recommend staying and would definitely stay there again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
The front desk staff were very helpful. Check in/out was easy & smooth. The room was cleanly and was serviced daily.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely except for the strong sulfur smell.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, especially the fantastic front desk ladies who were Super friendly and welcoming. Rooms were roomy The laundry room was a little bit of a fight, long line ups for only 3 washers and 2 dryers. Other than that, location fantastic, seating area for catch up drinks and coffee is very cosy. Overall a fantastic stay.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jacinta

Liked: Cleanliness, amenities
Awesome!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
The staff at Sudima were the friendliest we have ever encountered, they were friendly, helpful and always had a smile. The hotel was clean, and breakfast was fresh even with the coach loads that had come through earlier in the morning
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 3 nights in Nov 2025