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Ibis Rotterdam City Centre

3.0 star property

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Bar (on property)
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Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains
Reception
Triple Room, 3 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Wijnhaven 12, Rotterdam, 3011 WP
  • Place, Oude Haven
    ‪3 min walk‬
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Maritime Museum
    ‪6 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪51 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 3 Single Beds

7.8 out of 10
Good
(8 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Ibis Rotterdam City Centre

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Change of towels is available on request
Ibis Rotterdam City Centre offers 139 accommodations with laptop-compatible safes and a hairdryer. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Ibis Rotterdam City Centre. During your stay, you're just a quick walk from Boompjeskade. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and multilingual staff
  • On-site recreation includes bicycles to rent
  • Steps from Willemswerf and Boompjeskade
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Ibis Rotterdam City Centre. Parking is available for a fee.

This 3-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Ibis Rotterdam City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)
  • Covered parking on site (EUR 24 per day)
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • TV in common areas

Family friendly

  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25.00
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Covered self-parking fee: EUR 24 per day
  • Nearby parking fee: EUR 24 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Ibis City Centre opening August 2014
Ibis City Centre opening August 2014 Hotel
Ibis City Centre opening August 2014 Hotel Rotterdam
Ibis Rotterdam City Centre opening August 2014
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre
Ibis Rotterdam City Rotterdam
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre Rotterdam
Ibis Rotterdam City Centre Hotel Rotterdam

Ibis Rotterdam City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 449 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesse

Stayed 1 night in Dec 2025

8/10 Good

Vasileios, Athens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very solid option for Rotterdam, close to both the harbour and the centre of the city. I would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was helpful
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Yes -clean room. Very nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Desiree

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, the room was nice and comfy. The hotel is well located, near the Markthal and Blaak Station. Breakfast was great because you had a variety of food to choose from and it was at a reasonable price. Overall a great experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
The value that I got considering the price was really good. The staff is very helpful, and my room was excellent.
Stayed 4 nights in Oct 2025

8/10 Good

Gerardus

Liked: Cleanliness, staff & service, amenities
Good room. Nice staff. Great location
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amm members of the staff were excellent. Very helpful and pleasant. Room was small but comfortable and clean. Location was ideal for walking around the city to explore. We would gladly choose Ibis again on our next visit to Rotterdam.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked 3 rooms but only received check in information for 2 of them. This ment a lengthy on line chat to ensure 3 rooms had actually been booked. Staff very friendly and helpful. Room was clean and had everything needed
Stayed 3 nights in Oct 2025

10/10 Excellent

Twanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful! Amazing Staff!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cathy, Clearwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing, very helpful with all our questions.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gerardus

Business traveller
Liked: Cleanliness
Breakfast is poor quality
Stayed 3 nights in Sep 2025

10/10 Excellent

Fran Hallo-de

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the market, shopping and dining areas. We thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oleg

Stayed 4 nights in Sep 2025

10/10 Excellent

Fu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect location that gives access to all the major shopping and site-seeing areas.
Stayed 1 night in Sep 2025

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly situated in the modern dockland area with easy access to the centre and historical docks. Modern hotel & great, very friendly & helpful staff.
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bathroom lick

All is fine except the clog bathroom drainage that has not been clean and discharged of dirt/hair.
Stayed 1 night in Aug 2025

8/10 Good

Fernando

Stayed 3 nights in Aug 2025

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Gordon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable, safe, good sized rooms for the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff members on check in who helped effortlessly check in a big group of people. Well located. 10 minutes walk to city centre. Rooms were very good for the price they were.
Stayed 1 night in Jul 2025

6/10 Okay

Guojie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Good location for chain hotel

Good location and easy to get around. The family room we stayed was not in good cleanness status. Good initiatives to swap house keeping for free drinks, make sure to ask the daily voucher if not offered. My friend family had all their daily vouchers at checkin and we had to ask after we learned this.
Park outside or using Red Apple garage with 24 euros per day
5min away market hall
One part of dirty carpet
Stayed 4 nights in Jul 2025