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Hôtel Rouen Alba

2.0 star property

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Photo gallery for Hôtel Rouen Alba

Classic Triple Room | Bathroom | Shower, free toiletries, hair dryer, towels
Reception
Comfort Twin Room | In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Single Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪3 min walk‬
  • Place, Rue du Gros-Horloge
    ‪3 min walk‬
  • Place, Rouen Christmas Market
    ‪3 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a window with curtains, a radiator, and a painting on the wall.

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Triple Room, 3 Single Beds

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Interior detail
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About this property

Hôtel Rouen Alba

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hôtel Rouen Alba offers 39 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Hôtel Rouen Alba, you're just a quick walk from Rouen Christmas Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 4-minute walk from Rouen Christmas Market and 4 minutes on foot from Rouen Cathedral
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hôtel Rouen Alba.

This Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11 AM.
Hôtel Rouen Alba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 10 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to communicate their estimated arrival time in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Hôtel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 256 reviews
Rating 8 - Good. 112 out of 256 reviews
Rating 6 - Okay. 50 out of 256 reviews
Rating 4 - Poor. 25 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Clean room and friendly staff. The building is a bit run down but the location and price was what I was looking for.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and view
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Kathy

Liked: Cleanliness
Property in walking distance to places to see
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View to the cathedral

Well located with restaurants and markets nearby. Near the Cathedral and with a great view to it.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Roopa

Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hooligans in the park outside every night, hooting and hollering
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night sleep
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jianzhong

Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Montesquieu

Liked: Cleanliness, property conditions & facilities
Bien situé et accessible à pied. La chambre est propre.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Bof!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Bon petit hôtel Proche de tout Qualité/ prix - très bien
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Helle

Disliked: Property conditions & facilities, room comfort

Hotellet trænger til renovering

Omfanget af morgenmad til €10 pr. person, er nok det bedste ved hotellet. Ligger mellem Seinen og Notre Dame med en del nattestøj fra “gadens beboere”. Hotellet er MEGET slidt og trænger til en gevaldig renovering. Ingen A/C på værelset - det var alt for varmt og indelukket. Vil IKKE anbefale.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Johannes

Disliked: Staff & service, property conditions & facilities, room comfort
Meget lille rum hvor der lugtede lidt specielt. Meget svært at lufte ud.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

bonavini

Disliked: Cleanliness, amenities, property conditions & facilities
Ottima posizione, ma struttura un po' datata e non molto pulita
Stayed 2 nights in Jun 2025