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The Jephson Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Jephson Hotel, BW Signature Collection

Exterior
Lobby sitting area
Lobby
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, England, CV32 5JQ
  • Victoria Park
    ‪6 min walk‬
  • Royal Leamington Spa Bowling Club
    ‪8 min walk‬
  • Warwick Castle
    ‪5 min drive‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(7 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Jephson Hotel, BW Signature Collection

Hotel with free parking, near Warwick Castle
This smoke-free hotel features a restaurant, a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Jephson Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

The breakfast at The Jephson Hotel, BW Signature Collection gets high marks from our customers. During your stay, you're just a quick walk from Potter In. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Warwick Castle and 11 minutes from University of Warwick
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Jephson Hotel, BW Signature Collection also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Royal Leamington Spa hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:00 AM.
The Jephson Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Latvian, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 7.95 to 10.95 for adults and GBP 5.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 1 January:
  • Dining venue
The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.95 to 10.95 for adults and GBP 5.95 to 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Falstaff Hotel Royal Leamington Spa
Falstaff Royal Leamington Spa
Falstaff Hotel
The Jephson Hotel
The Jephson Hotel, BW Signature Collection Hotel
The Jephson Hotel, BW Signature Collection Royal Leamington Spa

The Jephson Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 595 reviews
Rating 8 - Good. 216 out of 595 reviews
Rating 6 - Okay. 79 out of 595 reviews
Rating 4 - Poor. 43 out of 595 reviews
Rating 2 - Terrible. 17 out of 595 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Lovely building with good feel and nice staff in smart area
Stayed 1 night in Apr 2025

10/10 Excellent

Lourdes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the staff, super polite, as usual!
Stayed 1 night in Apr 2025

6/10 Okay

Geno

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay, will definitely book again.

Friendly welcome on arrival, easy check in, spacious room, comfortable bed & great shower, very good breakfast and free parking is a bonus, plus only a 10-12 minute walk to town.
Stayed 2 nights in Apr 2025

8/10 Good

Jill

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Lovely and comfortable

Nice staff. Nice hotel. Good location. Breakfast disappointing
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Gareth, Cardiff

Disliked: Staff & service
The staff were all very nice and tried their best to please everyone but unfortunately there weren't enough of them. Saturday evening there were two staff in the kitchen, the receptionist was trying to cover reception and the bar which resulted in delays at both reception and at the bar. The manager was trying to cover front of house in the restaurant and meals were taking over two hours to arrive. More staff are required as the delays were unacceptable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good with my 3 night stay originally booked with two bookings checked in Friday and staff sorted so I managed to stay even in the same room for the duration of my stay even though the hotel was very busy over the weekend didn’t use restaurant or bar so can’t comment I have used this hotel before and would use it again
Stayed 2 nights in Apr 2025

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok stay

It was ok. The only fault I paid for b&b to find out breakfast is late on a Sunday so was not able to get a breakfast before we left at 745 very very disappointing. Most hotels we visit breakfast is from 7 whatever day
Stayed 1 night in Apr 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls in bedrooms.
Stayed 1 night in Apr 2025

8/10 Good

julie

Liked: Staff & service, room comfort
Overall good! Staff very friendly and helpful. Breakfast was delicious and with a great variety and excellent price.
Stayed 1 night in Mar 2025

10/10 Excellent

Lourdes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tisha and Jen at reception are always so kind and polite, thank you so much!
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and polite could not fault anything, easy check in, clean warm room, excellent breakfast. Parking onsite, good WiFi could not fault anything, thank you for a really great experience
Stayed 1 night in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort

Clean, comfortable & welcoming, would stay again

A beautiful Victorian property, well located a short walk from the town. Our room was comfortable and clean. The staff were very friendly and helpful and the bar was welcoming. We especially loved the breakfast, with hot and cold buffet food, it was wonderful. Good coffee. I loved that recycling facilities were available in the room, that's a first for me. The only negative I could say was that pillow protectors would be a good addition under the pillowcases.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Business traveller
Liked: Amenities
Great hotel comfy bed great shower room sleep and breakfast
Stayed 1 night in Mar 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely staff. Loved that there was free parking. Breakfast was nice. Room was small but comfortable. My main gripe was that the noise levels from the road outside was extremely loud until the small hours of the night, then again from 6am onwards. Also, it was just as well I wasn’t intending to sleep past 8am because the sound of people moving industrial wheelie bins was quite deafening. Rooms need to come with a supply of earplugs for optional use.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Business traveller
Disliked: Property conditions & facilities, room comfort

Tired and in need of refurbishment

Tired and cramped rooms and decor in general very worn for the price. Nice staff but not a great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Lovely hotel please r staff will use again
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a lovey stay, staff were friendly, room had everything we needed, great location and short walk to restaurants for dinner. Breakfast was great. Only downside was we couldn’t get a drink in the bar as there were no staff but probably for the best.
Stayed 1 night in Feb 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Definitely return for another visit.
Stayed 2 nights in Feb 2025