Smith & Western Tunbridge Wells

4.0 star property

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Photo gallery for Smith & Western Tunbridge Wells

Bar (on property)
Front of property
Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service

Explore the area

View in a map
Linden Park Rd, Royal Tunbridge Wells, England, TN2 5QL
  • Place, Pantiles
    ‪1 min walk‬
  • Place, Assembly Hall Theater
    ‪15 min walk‬
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪15 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪50 min drive‬

Room options

Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Smith & Western Tunbridge Wells

Hotel in Royal Tunbridge Wells with free breakfast and restaurant
A restaurant, a bar/lounge and free newspapers are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Smith & Western Tunbridge Wells offers 9 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Smith & Western Tunbridge Wells. During your stay, you're just a quick walk from Pantiles. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception and a terrace
  • Steps from Pantiles and 4 minutes on foot from Spa Valley Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Smith & Western Tunbridge Wells also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

Guests are served a free continental breakfast daily from 9:00 AM to noon.
Smith & Western Tunbridge Wells has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 3 PM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Smith Western Tunbridge Wells Hotel Royal Tunbridge Wells
Smith Western Tunbridge Wells Hotel
Smith Western Tunbridge Wells Royal Tunbridge Wells
Smith Western Tunbridge Wells
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells
Smith And Western Tunbridge Wells
Smith & Western Tunbridge Wells Royal Tunbridge Wells
Smith Tunbridge Wells Hotel
Smith & Tunbridge Wells
Smith & Western Tunbridge Wells Hotel
Smith & Western Tunbridge Wells Royal Tunbridge Wells
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells

Smith & Western Tunbridge Wells Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 202 reviews
Rating 8 - Good. 62 out of 202 reviews
Rating 6 - Okay. 9 out of 202 reviews
Rating 4 - Poor. 1 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quirky place to and it was so much than I expected. The room was rather on the small side but for a one night stay this was a problem. The bed was comfortable and the shower was fantastic. The decoration was based on the wild west and it was done very well. The evening meal was good with very attentive service. The range of food was reasonable and enough to cover most peoples palate. The included breakfast and the breakfast burrito was excellent. Very good value accommodation and food. I'd definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent parking!
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue I had was the lack of disabled access. I am mobilty impaired and whilst I understood that there was no disabled access to the rooms there were no ramps available for use at steps. Portable ramps would be useful. However the staff were extremely helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice place cheap good food and drinks and restaurants near
Stayed 1 night in Oct 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel! I had an unforgettable stay here in one of their amazingly decorated, very comfortable 'ranch' rooms. The food was great, staff very friendly and accommodating and easy parking on-site too. This hotel is an amazing experience for any wannabe cowboys or cowgirls!
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!!

I was greeted with a smile, couldnt be happier with my stay. Incredible staff, comfy room and the food is to die for.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone from start to finish was really friendly and helpful. Room were very clean, breakfast was great. Car parking great. Near to everything. Hotel and bar, great theme, all staff were dressed up, even for breakfast. We will be back.
Stayed 1 night in Sep 2025

8/10 Good

Mona, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual place to stay but a good value & perfect for me. I was on a road trip in the UK and this was my first stop. The hotel is ancillary to a Cowboy & Indian themed restaurant. I arrived before 3pm and had no trouble parking in their lot. A restaurant staff member checked me in and showed me to my room. The room was spacious and the bathroom modern. All the rooms were themed and named after Native American tribes. I was taken aback by that. At least there was an educational statement about the tribe on the wall of my room. The room had a fridge as well as coffee machine and kettle. There was no AC, but a small fan had been provided. The wi-fi worked fine. Reception is not 24/7 — no staff are on site from about 12am to 6:30am. There’s a side door accessible using a fob attached to your room key if you’re coming or going after hours. It sounds like the rooms are always filled in advance, so no need to worry about being there alone. Breakfast was included and one could pick from just about anything in the breakfast menu. The only drawback staying there was that music blared from down stairs until about 11pm so I couldn’t sleep. The location was great. There’s a Sainsbury and Lidl right there so I could stock up for the rest of my trip. I was also able to walk down to The Pantiles which is close by. If you’re traveling with young kids this is probably a fun place because of the western themed restaurant (think saddles as barstools).
Stayed 1 night in Sep 2025

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Rhianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome cowboys and Indian theme great beds Awesome breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LYNNETTE

Liked: Room comfort
Overall good. Half and half on service, first night great, second night different person looked bored at being there. Shower fittings cheap barely hanging on wall.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and fun

Lovely staff, great food. Mattress in Apache had some hard springs. Good value for money with breakfast included. Evening staff were really good with us even though we arrived late, thanks guys.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food. Good atmosphere
Stayed 1 night in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and great value

The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing themed rooms, very clean m with crisp white cotton sheets, and very comfy bed and pillows. Powerful shower and fluffy towels. Breakfast choice was amazing, cooked to order , very hot and tasty. Staff could not have been more helpful, requested more tea and milk sachets, bought to our room with 5 mins and asked if we would prefer fresh milk! Lady serving breakfast was lovely, very helpful and friendly Definitely stay here again
Stayed 2 nights in Mar 2025

8/10 Good

anthony, TUNBRIDGE WELLS

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Wyn

Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yippee Kay-Aye

Great hotel. Fun and quirky with the Western theme I really enjoyed my stay.
Stayed 1 night in Nov 2024