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18 Jan 2019 by Hotel Reputation Team
Vielen Dank für Ihre großartige Bewertung! Das Hotel Castillo Alcazar Team
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. A business centre and a meeting room are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Rust hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers 120 air-conditioned accommodations, with a hairdryer. Flat-screen televisions come with satellite channels. This Rust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast.
Castillo – This buffet restaurant only serves dinner.
Buena Visa Club – On-site bar. Open daily.
Recreational amenities at the hotel include a health club, a steam room and a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Europa Park is closed from January 8 to March 22, 2024. Rulantica Water Park is closed from November 11-24, 2023, December 24-25, 2023, November 11-24, 2024, and December 24-25, 2024.
Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.
Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
