Sapa Cat Cat Hills Resort & Spa

4.0 star property

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Photo gallery for Sapa Cat Cat Hills Resort & Spa

Fountain
Breakfast, lunch and dinner served
View from property
Reception
Reception

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
086 Fansipan, Sa Pa, Lao Cai, 33000
  • Sapa Catholic Church
    ‪12 min walk‬
  • Sapa Lake
    ‪15 min walk‬
  • Sapa Market
    ‪2 min drive‬

Room options

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

Presidential Villa

  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Single Beds

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Panoramic Double Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Suite Room

  • 103 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

About this property

Sapa Cat Cat Hills Resort & Spa

Resort with free breakfast, near Sapa Lake
This resort features an outdoor pool, a restaurant and a 24-hour fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Sapa Cat Cat Hills Resort & Spa, you'll be within walking distance of Sapa Lake. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Cable Car Station Sapa and Sa Pa Square
Sapa Cat Cat Hills Resort & Spa offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Sapa Cat Cat Hills Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sa Pa resort.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
H'Mong – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • H'Mong

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 78 reviews
Rating 8 - Good. 14 out of 78 reviews
Rating 6 - Okay. 7 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yamila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernard, SINGAPORE

Stayed 2 nights in Mar 2025

10/10 Excellent

inha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with amazing views!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Terryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This resort was beautifully situated in the hills. Although futher away from the busy city center, it was a perfect place to retreat. All of the staff were genuinely kind and helpful. One of the staff, Quy, carted us to and from our room and gave recommendations as to where to go and various food options. The breakfast options varied but were all very tasty. We loved our stay at this property and highly recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were so warm and welcoming. Sarah at reception went above and beyond to make sure we were taken care. She even took time to call and check on our shuttle to take us back to the train station. She really made us feel special and genuinely wanted us to have a great stay in Sapa. The spa staff we also excellent helping us have a relaxing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Long

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenelle, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and big. Easy to communicate. Free breakfast that comes with it is amazing as well. Staff very friendly and helpful especially Long. Will definitely recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sapa Cat Cat Hills Resort & Spa were amazing! From Nông Thi Giang & Trân Nhât Long (receptionists) to the amazing spa staff, thank you for a wonderful experience! The room was extremely spacious & comfy, good food in the restaurant, as well as the entire resort grounds & facilities was exquisite and peaceful! I will return!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Octavio, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
A sign by the restaurant door leading outside “PLEASE CLOSE DOOR BEHIND YOU”.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We got here pretty late because we were coming from Hanoi but we were greeted warmly despite how late it was. The staff was extremely friendly. The breakfast we had both days were also amazing. The amenities and room was also nice with an amazing view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking views, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful infinity pool and rooms! restaurant also had great breakfast included.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, great staff, good breakfast and drinks
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite hotel I have ever stayed in. The staff were fantastic. The hotel was unique with beautiful views. The room was lovely and clean. Staff shuttled us up and down from our room to the lobby within a couple minutes. The location was great too, so close to Catcat village and downtown Sapa, as well as the fanatical gondola. Can’t recommend this hotel more!
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Travelled with partner
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Stayed 3 nights in Sep 2024

6/10 Okay

Vinh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Stayed 3 nights in Aug 2024

6/10 Okay

Tareque

Stayed 2 nights in Jul 2024

10/10 Excellent

Phong

Travelled with group
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Stayed 2 nights in Jun 2024

2/10 Terrible

JIHYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amera

Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am speechless with this hotel in a good way! Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional. The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Stayed 1 night in May 2024

6/10 Okay

Virginie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views are breathtaking! The staff is pleasant but not good at communication : they speak VERY little English which makes the simplest request or question for a very difficult time. I was rushed out of my room because the cleaners were waiting outside my door…it was 9/9.30am so it wasn’t unreasonable to be still getting ready in the room I feel. The room though had a wonderful view but the outside window were dirty so…bit of a shame. The food offer is not good in restaurant and the cocktails (3) we asked for took for ever. Clean bedrooms and surrounding but not very enjoyable stay to mostly food offering and lack of understanding one another.
Stayed 2 nights in May 2024