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Best Western Plus Saint John Hotel & Suites

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Saint John Hotel & Suites

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Point of interest
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
55 Majors Brook Drive, Saint John, NB, E2J0B2
  • Place, McAllister Place
    ‪7 min walk‬
  • Place, Cineplex Cinemas Saint John
    ‪7 min walk‬
  • Place, East Point Shopping
    ‪11 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Plus Saint John Hotel & Suites

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus Saint John Hotel & Suites offers 77 air-conditioned accommodations with free newspapers and a hairdryer. This accommodation offers separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Saint John Hotel & Suites. During your stay, you're just a quick walk from Cineplex Cinemas Saint John. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Rockwood Park and 6 minutes from Saint Joseph's Hospital
Best Western Plus Saint John Hotel & Suites offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1130 square feet (105 square metres) and includes a conference centre. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Saint John Hotel & Suites. Free self parking is available.

This 4-star Saint John hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,130 square foot of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

BEST WESTERN PLUS Saint John
BEST WESTERN PLUS Saint John Hotel
BEST WESTERN Saint John
Saint John BEST WESTERN
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
BEST WESTERN PLUS Saint John Hotel Suites
Best Plus Saint John & Suites
Best Western Plus Saint John Hotel & Suites Hotel
Best Western Plus Saint John Hotel & Suites Saint John
Best Western Plus Saint John Hotel & Suites Hotel Saint John

Best Western Plus Saint John Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ryan

Travelled with partner
Disliked: Property conditions & facilities
Paid for room on expedia and wouldnt let me check in with cash or debit damage deposit. Still fighting with them and expedia for my money back
Stayed 1 night in Nov 2025

10/10 Excellent

blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

dorothy

Stayed 1 night in Nov 2025

8/10 Good

Shelly

Stayed 1 night in Nov 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Clean room, quiet and close to shopping and restaurants.
Stayed 1 night in Nov 2025

6/10 Okay

Travis

Liked: Cleanliness
Disliked: Amenities
Room was ok the air conditioning wasn't functional and fan very loud. Breakfast and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Jazmine

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This beautiful hotel had good size very clean room. The staff we very friendly and helpful. The daily breakfast was really good and the breakfast lady was very nice. This hotel is very close to many many places to eat and shop. Within walking distance for sure. Would def stay again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Sheri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard well maintained hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Beautiful bedroom suite.
Stayed 3 nights in Oct 2025

8/10 Good

Katelin

Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Shannon

Stayed 3 nights in Oct 2025

10/10 Excellent

Carolyn, Bedford

Stayed 2 nights in Sep 2025

10/10 Excellent

Pierre-Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Breakfast was a bit cold. You should raise the temperature of the food heaters
Stayed 1 night in Oct 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have senior rates
Stayed 2 nights in Sep 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Sep 2025

10/10 Excellent

Blayne

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Radoslaw, Shebrooke

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Sep 2025