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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Interior entrance
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Free WiFi
  • Laundry

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Harbour Station
    ‪10 min walk‬
  • Market Square
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Chateau Saint John Trademark Collection by Wyndham. During your stay, you're just a quick walk from Saint Joseph's Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds, overall comfort and cleanliness
  • Within a 15-minute walk of Saint Joseph's Hospital and Stone Church
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1265 out of 1668 reviews
Rating 8 - Good. 310 out of 1668 reviews
Rating 6 - Okay. 56 out of 1668 reviews
Rating 4 - Poor. 15 out of 1668 reviews
Rating 2 - Terrible. 22 out of 1668 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff were lovely breakfast buffet was pretty good as well. Highly would recommend this property if in Saint John.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed how clean everything was and the staff was very friendly. Delicious breakfast as well
Stayed 1 night in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary underground parking option was convenient. The area was quiet outside and inside the building.
Stayed 1 night in Mar 2025

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tabitha at the front desk was very helpful. So was the gentleman that worked after her and got us a cab. Both of them were very pleasant
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Feb 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe under the building parking, ans the staff was very friendly and helpful, travel to this city off tan and this is the furst hotel i look for a room opening, great place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice rooms. Great breakfast. Parking is limited and spots were icy. However there is underground parking.
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer there to be a microwave in the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Helena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, covered and heated parking which was great as it snowed overnight. It’s a quiet location and excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Feb 2025

6/10 Okay

Farzad

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sherief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean and quiet. Heated underground parking
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. Staff are extremely friendly and helpful. Best customer service I have seen in a long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy check-in, spacious rooms and comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well-appointed, beds were very comfortable and the heating/cooling worked well. The TV had some issues, but that was a minor inconvenience. Excellent hotel.
Stayed 1 night in Feb 2025