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Sure Hotel by Best Western Saintes

3.0 star property

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Photo gallery for Sure Hotel by Best Western Saintes

Enter through the welcoming entrance, where a staircase leads to a covered outdoor area with seating and a balcony overlooking a beautifully maintained lawn.
Enjoy a selection of freshly baked bread and pastries, including white and whole grain options, along with sweet treats like croissants and Nutella.
Hotel entrance at night, featuring a flat roof and well-manicured lawn.
Relax in a stylish room with a double bed, side table, and mirror.
Welcome to our reception area, featuring a curved desk, flat-screen TV, and a beautiful potted plant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100
  • Saintes Golf
    ‪19 min walk‬
  • Saintes Amphitheatre
    ‪3 min drive‬
  • Saintes Cathedral
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Welcome to our hotel, where guests can check in and enjoy a peaceful atmosphere surrounded by lush landscaping and comfortable seating.

The Originals City, Hôtel des Arènes, Saintes

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (243)
The price is €72
for 1 room
includes taxes & fees
4 Aug - 5 Aug
The Originals City, Hôtel des Arènes, Saintes

About this property

Sure Hotel by Best Western Saintes

Hotel in Saintes with free parking
Along with a bar/lounge, this smoke-free hotel has free self-parking and free Wi-Fi in public areas.
Sure Hotel by Best Western Saintes offers 36 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include offices and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in September 2021.

During your stay at Sure Hotel by Best Western Saintes, you'll be within walking distance of Saintes Amphitheatre. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Just a 4-minute drive from Saintes Amphitheatre and a few minutes from Saint-Eutrope Church
  • Pets welcome for a fee
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Saintes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 11 per person
  • A bar/lounge

Family friendly

  • Free cot

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • Built in 1990
  • Renovated guestrooms - September 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Pet fee: EUR 9 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Sure Hotel by Best Western Saintes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value on every aspect you could want for an overnight stay. Super.
Stayed 1 night in May 2025

8/10 Good

Stefano

Stayed 1 night in Jul 2025

6/10 Okay

Nanna

Liked: Cleanliness

Slidt og lidt kedeligt hotel

Hotellet virkede lidt slidt. Lå kedeligt i et industri industriområde ved en meget trafikeret rundkørsel.
Stayed 1 night in Jun 2025

4/10 Poor

Alexandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
hôtel très proche de la route
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et calme , je m'attendais à avoir une chambre plus grande mais pour une nuit c'est sufisant .Le service client est correct rien a dire les personnes que j'ai u a l'accueil étaient aimable .
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend très chaude la nuit. Très bon accueil.
Stayed 1 night in Apr 2025

4/10 Poor

Patrice

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond très difficile pour regarder et de plus pas de chaînes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025

6/10 Okay

Philippe

Stayed 1 night in Mar 2025

10/10 Excellent

Lenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super séjour, accueil agréable. Personnel au top. Habitué des 3/4 étoiles, le personnel n’a rien à leur envier ! Rare de voir du personnel de qualité comme ça !
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Ça n'est pas ce à quoi on s'attendait

Lors de la réservation, tout nickel, chouettes photos. Mais... C'est noté sur hôtel.com que l'arrivée pouvait se faire à partir de 14h et à notre arrivée, grosse déception, un papier disant ouvert à partir de 16h avec un numéro de téléphone, j'appelle et la dame me dit qu'elle va faire passer notre chambre avant pour qu'elle soit prête à 15h et elle me téléphone dès qu'elle est prête. Elle ne m'a jamais appelé, et me dit ensuite qu'on s'est mal compris. Arrivée à la réception, la dame me dit que c'est bien noté sur booking! Et??? Bref, on prend la chambre, c'est beau et mignon. On prend une douche, et c'est toute la sdd qui est inondée et la Vmc n'a pas l'air de fonctionner, y a de l'eau jusqu' au bord de l'évier quand on se douche, cool pour le téléphone juste à côté ! Bref, on dort sur une bonne literie, et pour le p'tit déj, du pain de mie, on a du demander un morceau de baguette qu'elles allaient mettre au four après notre demande. Pas beaucoup de choix dans ce mini buffet, heureusement que le café était bon. Au moment de rendre la clé, je leur apporte des morceaux de plastique durs qui se trouvaient près du lit et la dame me demande ce que c'est. J'explique que j'ai trouvé ça au bord du lit et que ça doit probablement provenir du pied du lit. Elle me répond : ah ok, merci! Et quoi! Pas me demander si tout s'est bien passé ? Vous avez passé un agréable séjour ? Non, non, c'est normal de ne rien demander aux clients. En résumé, ça nous a dépanné.
Stayed 1 night in Mar 2025