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Sure Hotel by Best Western Saintes

3.0 star property

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Photo gallery for Sure Hotel by Best Western Saintes

A breakfast buffet with various food items and utensils.
A hotel room with a bed, a desk with a chair, a TV, a mirror, and a drying rack.
A hotel with a modern design, featuring a curved entrance and a sign indicating a parking reserve area.
A modern kitchen with a black refrigerator, wooden shelving with plates, and a dining area with a white chair.
A modern dining area with white chairs and tables, a buffet counter with food items, and a view of greenery outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
109 Cours Du Marechal Leclerc, Saintes, Charente-Maritime, 17100
  • Place, Saintes Golf
    ‪19 min walk‬
  • Place, Saint-Eutrope Church
    ‪4 min drive‬
  • Place, Saintes Amphitheatre
    ‪4 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a TV mounted on the wall, a heater, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a bed, a desk with a flat-screen TV, a mirror, and a bathroom visible through an open door.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a wall-mounted lamp, and a painting.

Comfort Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A bedroom with a bed, two bedside tables, a nightstand, a wall-mounted air conditioner, and a painting of a flower.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2
  • 2 Single Beds

Similar properties

Daily buffet breakfast for a fee
B&B HOTEL Saintes
Saintes
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 180 reviews
The price is €71
includes taxes & fees
31 Aug - 1 Sept
B&B HOTEL Saintes

About this property

Sure Hotel by Best Western Saintes

Along with a bar/lounge, this smoke-free hotel has free self-parking and free Wi-Fi in public areas.
Sure Hotel by Best Western Saintes offers 36 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch Smart televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include offices and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Sure Hotel by Best Western Saintes, you'll be within walking distance of Saintes Amphitheatre. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Just a 4-minute drive from Saintes Amphitheatre and 5 minutes from Saintes Cathedral
  • Pets welcome for a fee
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Saintes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Family friendly

  • In-room cot

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift (single-level property)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 6:30 AM - 9:00 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sure By Best Saintes Saintes
Sure Hotel by Best Western Saintes Hotel
Sure Hotel by Best Western Saintes Saintes
Sure Hotel by Best Western Saintes Hotel Saintes

Sure Hotel by Best Western Saintes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value on every aspect you could want for an overnight stay. Super.
Stayed 1 night in May 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check in

Quick check in and appropriate level of comfort and facilities for the price
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Senedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle nuit pour ma première dans cet établissement.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities
Bon accueil, hôtel calme ras
Stayed 1 night in Apr 2026
Verified review

8/10 Good

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities
chambre de bon confort, literie parfaite et bouilloire et cafe dans la.chambre superieure. bon rapport qualite prix.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jean Maurice

Liked: Cleanliness, staff & service, amenities
Personnel ayant envie de rendre service , accueil - petit dej des pros avec un sourire naturel! bravo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sefa

Liked: Cleanliness, staff & service, amenities
Très bon rapport qualité prix
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Mathieu

Liked: Cleanliness, staff & service, amenities
Le petit déjeuner est très simple !
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Youness

Disliked: Cleanliness
Correct sans plus
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Hôtel très bien pour son prix Seul bémol… le pommeau de douche à économie d’eau. Il ne faut pas espérer se laver les cheveux si on a les cheveux longs ! Quand on dort en dehors de chez soi, la salle de bains est importante pour son confort !
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Caroline

Disliked: Cleanliness
Aucune isolation, tu entends tout ce qu’il se passe dans les chambres voisines et dans les couloirs. Literie médiocre et établissement vétuste La bouilloire pleine de calcaire et de la poussière dans les tasses.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable à recommander

Nous sommes ravis par cet établissement Accueil chaleureux . Le confort est parfait .Notre chambre située au 1er étage du bâtiment arrière était très calme et dotée d'un mini balcon . L'hôtel venait d'être rénové Très bon souvenir Nous recommandons cet établissement
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Nanna

Liked: Cleanliness

Slidt og lidt kedeligt hotel

Hotellet virkede lidt slidt. Lå kedeligt i et industri industriområde ved en meget trafikeret rundkørsel.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Alexandra

Disliked: Cleanliness, property conditions & facilities, room comfort
hôtel très proche de la route
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et calme , je m'attendais à avoir une chambre plus grande mais pour une nuit c'est sufisant .Le service client est correct rien a dire les personnes que j'ai u a l'accueil étaient aimable .
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel. La rénovation des chambres est excellente, toutefois la petitesse des chambres les rend très chaude la nuit. Très bon accueil.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Patrice

Disliked: Cleanliness, property conditions & facilities, room comfort

Fuyez

Lit taché de sang et avec des puces de lit. Télé coller au plafond très difficile pour regarder et de plus pas de chaînes françaises. Pour un 3 étoiles inadmissible.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super séjour, accueil agréable. Personnel au top. Habitué des 3/4 étoiles, le personnel n’a rien à leur envier ! Rare de voir du personnel de qualité comme ça !
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort

Ça n'est pas ce à quoi on s'attendait

Lors de la réservation, tout nickel, chouettes photos. Mais... C'est noté sur hôtel.com que l'arrivée pouvait se faire à partir de 14h et à notre arrivée, grosse déception, un papier disant ouvert à partir de 16h avec un numéro de téléphone, j'appelle et la dame me dit qu'elle va faire passer notre chambre avant pour qu'elle soit prête à 15h et elle me téléphone dès qu'elle est prête. Elle ne m'a jamais appelé, et me dit ensuite qu'on s'est mal compris. Arrivée à la réception, la dame me dit que c'est bien noté sur booking! Et??? Bref, on prend la chambre, c'est beau et mignon. On prend une douche, et c'est toute la sdd qui est inondée et la Vmc n'a pas l'air de fonctionner, y a de l'eau jusqu' au bord de l'évier quand on se douche, cool pour le téléphone juste à côté ! Bref, on dort sur une bonne literie, et pour le p'tit déj, du pain de mie, on a du demander un morceau de baguette qu'elles allaient mettre au four après notre demande. Pas beaucoup de choix dans ce mini buffet, heureusement que le café était bon. Au moment de rendre la clé, je leur apporte des morceaux de plastique durs qui se trouvaient près du lit et la dame me demande ce que c'est. J'explique que j'ai trouvé ça au bord du lit et que ça doit probablement provenir du pied du lit. Elle me répond : ah ok, merci! Et quoi! Pas me demander si tout s'est bien passé ? Vous avez passé un agréable séjour ? Non, non, c'est normal de ne rien demander aux clients. En résumé, ça nous a dépanné.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Christine

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lenny

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matthieu

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Noëlle

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adrien Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025