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Smile Hotel Kawaguchi

3.5 star property

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Photo gallery for Smile Hotel Kawaguchi

Public bath
Point of interest
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Reception
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
3-7-31, Saiwai-cho, Kawaguchi, Saitama-ken, 3320016
  • Place, Kawaguchi Municipal Art Gallery Atlia
    ‪5 min walk‬
  • Place, Lilia Cultural Center
    ‪8 min walk‬
  • Place, Kawaguchi-jinja Shrine
    ‪12 min walk‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Single Room - Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room - Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Twin Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Smile Hotel Kawaguchi

This hotel features self parking, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Smile Hotel Kawaguchi offers 123 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Kawaguchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Smile Hotel Kawaguchi, you'll be close to AEON MALL Kawaguchi Maekawa. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 14 minutes by car from Saitama Stadium 2002 and 14 minutes from Ueno Park
Smile Hotel Kawaguchi offers its guests a vending machine, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi and wired Internet. Smile Hotel Kawaguchi also features dry cleaning/laundry services, a lift, and a microwave in a common area. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,000 per person

Things to do

  • Bicycle rentals
  • Ecotours

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 per person
  • Self-parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kawaguchi Center
Smile Kawaguchi
Smile Hotel Kawaguchi Hotel
Smile Hotel Kawaguchi Kawaguchi
Smile Hotel Kawaguchi Hotel Kawaguchi

Smile Hotel Kawaguchi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 267 reviews
Rating 8 - Good. 101 out of 267 reviews
Rating 6 - Okay. 53 out of 267 reviews
Rating 4 - Poor. 12 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very convenient and lost to do in the area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Really great place. 5 to 10min walk to Kawaguchi station
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the good atención of the staff.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Chin

Much better for foreign countries customers now
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Benoit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smoke smell

I paid for a non smoking room but the room had a terrible smell of smoke.
Stayed 1 night in Jun 2025
Verified

8/10 Good

KYOKO

Liked: Cleanliness
エアコンは、調節が効かないので、各部屋ごとの、ルームエアコンの方が使いやすいと、思いました。
Stayed 7 nights in Feb 2026
Verified

8/10 Good

ゆきえ

部屋のベッドサイドにあるティッシュペーパーもいっぱい入ってたし、トイレットペーパーの予備もあった事や部屋もベッドも清潔な印象で安心してすごせました。朝食を食べにエレベーターで降りた時にフロントにいたスタッフから「おはようございます」が無かったのでこちらから言ったら言ってくれました。それがマイナス点です。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YUUKO

Liked: Cleanliness, staff & service, amenities
ベッドが広くて寝心地が良かった
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

クミコ

3泊しましたが パン好きの私には朝食の豊富パンが楽しみで 美味しくいただきました。 スタッフ対応も良く気持ちよくとまれました。
Stayed 3 nights in Jan 2026
Verified

8/10 Good

正量

Liked: Cleanliness
自由度が高い
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
丁寧な接客でとても心地よかったです。
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Takuro

施設が少し古いようでしたが清潔感があるので良かったです。大浴場が時間で男女入れ替えだったためタイミングが合わず、入れなかったのが残念でした。スタッフの皆さんはどの方もとても感じが良かったです。ただレストランのスタッフの方が朝食チケットを回収されるだけで案内がなかったので、もう少し気遣いいただけるとよいかと思いました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

シロウ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食美味しかったです。 惣菜も種類が多く パンも色々なパンがありました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

MAYUMI

Liked: Cleanliness, staff & service, amenities
今回寝るだけの利用でしたが、スタッフの方の対応も良く女性ひとりでも安心して宿泊できました。また利用させていただきたいです。
Stayed 1 night in Dec 2025
Verified

8/10 Good

MITSUHIKO

Liked: Cleanliness, staff & service, amenities
大浴場があるので良かったが、他のホテルに比べて小規模なのですぐに満員となるのがネックかと。 駅からも近いのと、コンビニもすぐ近くにありますので便利です。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

カズヒロ

Liked: Cleanliness, amenities, property conditions & facilities
リーズナブルな価格で、フロントスタッフは感じが良く丁寧で、朝食は種類が多くて大満足です。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食はパンがおいしかった。 大浴場も気持ち良かった。外の音も気にならなかった。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

かずゆき

Liked: Cleanliness, staff & service
清掃スタッフの方が丁寧に挨拶してくださった。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kasamoto

Liked: Cleanliness, staff & service, amenities
男女入替え制ではありましたが、大浴場もありよかったです。 朝ごはんも種類が多く良心的、ふたりの女性の方が親切でした。 部屋も思った以上に広かったです。来月宿泊予定、よろしくお願いします。 ら
Stayed 1 night in Dec 2025
Verified

8/10 Good

TAKASHINA

Liked: Cleanliness, amenities, property conditions & facilities
客室はきれいで、朝食もいただきましたが、豊富な品揃えでした。ありがとうございました。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

MASAHIRO

ありがとうございました。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

AKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんおいしいです。小さめですが大浴場があるのもポイントです。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Kunichika

Liked: Cleanliness, property conditions & facilities
お世話になりました。
Stayed 1 night in Aug 2025
Verified

8/10 Good

KIRIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しい居酒屋が近くにあってよかった。
Stayed 1 night in Aug 2025