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Comfort Inn & Suites Salem Northeast

2.5 star property

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Photo gallery for Comfort Inn & Suites Salem Northeast

Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1775 Freeway Court, Salem, OR, 97303
  • Place, Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Place, Chemeketa Community College
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪3 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Comfort Suites Salem

About this property

Comfort Inn & Suites Salem Northeast

Hotel in Salem with free parking
This smoke-free hotel features a business centre, conference space and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Comfort Inn & Suites Salem Northeast offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Salem Northeast. During your stay, you'll be within walking distance of Regal Willamette Town Center. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Regal Willamette Town Center and a few minutes from Oregon State Fairgrounds Pavilion
Public spaces have free WiFi. A business centre and a meeting room are available. The business-friendly Comfort Inn & Suites Salem Northeast also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Salem
Comfort Salem
Salem Comfort Inn
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Inn Suites Salem

Comfort Inn & Suites Salem Northeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 301 out of 866 reviews
Rating 8 - Good. 317 out of 866 reviews
Rating 6 - Okay. 147 out of 866 reviews
Rating 4 - Poor. 62 out of 866 reviews
Rating 2 - Terrible. 39 out of 866 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Annie

Stayed 1 night in Aug 2025

6/10 Okay

Daylena

Disliked: Amenities, property conditions & facilities
After reserving a room three months in advance, I had a late check in due to a flight delay. The night shift clerk on duty (Mark) was borderline rude and entirely incompetent. He was unable to get the key to register so I was checked into a room without key access until the next day ( he thought it was the lock, but it was not) and I felt a bit like a prisoner.. The room smelled musty, the furniture was worn and torn ( both the armchair and the desk chair), the wallpaper in the bathroom was peeling off and the place generally needed a facelift. I had a long stay (25 days) and for almost $4,000, I expected better. On a brighter side, the rest of the staff (Manager - Michael, day shift desk clerk - Daniel, & Maintenance - Tim) were all pleasant and professional. My son stayed there in the spring and thought it was fine (and he is discerning) which is why I canceled reservations at another place and booked the Comfort Inn. It was mistake I'm sorry to say.
Torn armchair
Stayed 25 nights in Jul 2025

10/10 Excellent

Brandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very kind
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, room comfort

Clean facility, friendly staff

I was on a business trip. The staff was friendly and professional. It’s an older facility, but they take good care of it. It had limited breakfast choices, but they were sufficient. Easy on and off the freeway access
Stayed 1 night in Aug 2025

8/10 Good

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable and the price was good. The noise insulation in the room was not very good and you could constantly hear things outside your room very clearly. The breakfast was pretty disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

LARRY, Eagle Point

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

8/10 Good

Ronald, Maricopa

Liked: Staff & service, property conditions & facilities
It’s on a very busy street with lots of noise.
Stayed 1 night in Aug 2025

6/10 Okay

Jamison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and comfy the only problem was the loudness of the AC.
Stayed 1 night in Aug 2025

6/10 Okay

Lenisl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room cleaness bathroom had hair on the floor. Needs body wash. Sink needed a trash can. Blankets had hairs. Night stand had crums inside the drawer. And smell funky.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff
Stayed 2 nights in Aug 2025

8/10 Good

Norma, San Antonio

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine, Mercer Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew Maurice

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family and small children
Disliked: Amenities
This facility was not horrible but I am not sure I would stay again. The location was close to the freeway which was nice. As you walk in, the lobby has a very musty smell, the elevator smelt like oatmeal and the hallway (second floor) smelt like cigarettes. The room itself was nicer than the rest of the facility. When I checked in I was informed that check-out was at 11:00am. At 9:45am we heard a knock at the door and then the lock began to open. To my surprise the housekeeper (and even though I had the "Do not Disturb" sign on the door) was beginning to come in. Once I told her we were not ready to leave yet she began to move to another room. Than less then 30 minutes later it happened again. We were ready to leave but were killing time since we didn't have another appointment until after 11 I just didn't want to wait outside versus in the room. I informed the front desk and they looked up who the cleaner was and didn't seem surprised. It was unsettling. Overall it was fine for our short stay but for anyone looking for a relaxing multi-night stay I would recommend maybe looking somewhere else.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy breezy stay!

Very nice one night stay on business. Great breakfast and check in was flawless!
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat Guests

We've stayed here a few times. While it's not the best neighborhood, it's a good "base" for adventures to Silver Falls State Park, Oregon Garden, and other sights. Across I-5 on Lancaster Avenue there's lots of shops and restaurants. The only thing is that we would like more towels in the room. There's one hand, bath, and washcloth per person. Two bath towels would be nice. Our room was clean, linens and bedding good quality, and I didn't feel like I had to use wet wipes all over! Breakfast was plentiful. We'll be returning again.
Stayed 2 nights in Jun 2025

4/10 Poor

Greg

Business traveller
Bad area. Homeless all around
Stayed 1 night in Jul 2025

8/10 Good

Marcia, irvine

Liked: Cleanliness, staff & service, amenities
clean property close to restaurants near freeway has morning breakfast
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All fine.
Stayed 3 nights in Jul 2025

4/10 Poor

Allenso

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Locked Out at Check-In – Poor Welcome to Salem

I traveled from out of state to attend a community event in Salem and brought my family with me. After a long drive, we arrived at Comfort Inn expecting a warm welcome. Instead, we found the main entrance locked and no staff anywhere to help. Despite calling the front desk and knocking repeatedly, we were left standing outside for nearly two hours, finally being let in just before 2 AM. This wasn’t just frustrating—it was unsafe and unacceptable, especially for a family traveling late at night. It completely ruined our first impression of both the hotel and the city. Once we checked in, staff were rude and dismissive, ignoring basic requests and treating our group unfairly. Worse, other guests were drinking alcohol and smoking cigarettes directly under the covered entrance, where families had to walk through, with no staff intervening or providing a safe, respectful environment. This wasn’t a minor inconvenience—it was a failure in basic hospitality. I will not return to this hotel and cannot recommend it to anyone visiting Salem. I hope management and corporate leadership take these concerns seriously.
Stayed 2 nights in Jul 2025