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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Front of property
Lobby
1 bedroom, desk, blackout curtains, iron/ironing board
Reception
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Junior Suite

8.2 out of 10
Very good
(80 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(52 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Laundry facilities, a 24-hour front desk and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self-parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from Chemeketa Community College
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 341 out of 1009 reviews
Rating 8 - Good. 251 out of 1009 reviews
Rating 6 - Okay. 171 out of 1009 reviews
Rating 4 - Poor. 131 out of 1009 reviews
Rating 2 - Terrible. 115 out of 1009 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nichole

The staff are awesome and very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room . Good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, its my go to because its safe, friendly and the staff are extremely welcoming
Stayed 2 nights in Apr 2025

10/10 Excellent

Janie

Stayed 1 night in Mar 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have stayed here several times and have always had great service. I love the fact that there’s lots to do within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Victoria

Disliked: Staff & service, property conditions & facilities, room comfort
It was supposed to have breakfast and didn’t. The room was really dated with cracked chairs and torn curtains. People keep giving it a high review because of the staff. The staff is good but the hotel is not. Very misleading.
Stayed 1 night in Mar 2025

2/10 Terrible

Catherine

Disliked: Staff & service, amenities
I don’t like to feel shaking washer
Stayed 14 nights in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice value Friendly staff Comfortable bed
Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

William

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Shilo Inn felt kind of dirty. I’ve seen worse. The bed sheets had a stain. The elevator was dirty and rundown. They didn’t have breakfast. Was not a particularly good part of Salem.
Stayed 4 nights in Apr 2025

2/10 Terrible

Strapped

Business traveller
Disliked: Cleanliness, room comfort

WORSE HOTEL I HAVE EVER SEEN!!

Stains ALL OVER the room, chairs, carpet, BED SHEETS and most importantly on the PILLOWS, worst room I have ever seen!! The TV was all blue. I requested a refund and was completely denied. I contacted the web site and were not able to do anything, I tried getting a hold of the Hotels manager and I am still waiting for their call back. I am still seeking a refund!!!
Stayed 1 night in Apr 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Love it price was perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Marion

Business traveller
The signage was small on the roadside considering That it’s a hotel with guest looking for the facility who are not familiar with the area! The sign might be 24” sq and located on the bottom of several other stores on a road side sign pole.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, comfy bed. Only issue was the room never got very cold even with the A/C temp down in the 60’s and the fan on high.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wont stay again

This hotel was under construction, and they had no condiments to go with the coffee on the room. Parking lot was full of homeless people loving in cars.
Stayed 3 nights in Mar 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was in a good location and the staff went up and above to make clients happy.
Stayed 1 night in Feb 2025

10/10 Excellent

Ludora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025