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Gray Manor Hotel

3.0 star property

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Photo gallery for Gray Manor Hotel

Bar (on property)
Meeting facility
Exterior
Interior
Suite (with Spa Bath) Room Only | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Salisbury Road, Salisbury, England, SP40EG
  • Place, Thruxton Kart Centre
    ‪3 min drive‬
  • Place, River Test
    ‪4 min drive‬
  • Place, Thruxton Circuit
    ‪4 min drive‬
  • Airport, Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Room

Classic Room | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Classic Room

8.6 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (with Spa Bath) Room Only

Suite (with Spa Bath) Room Only | Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Suite (with Spa Bath) Room Only

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room - Disability Access

  • Sleeps 3
  • 1 Double Bed

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About this property

Gray Manor Hotel

Hotel in Salisbury with 24-hour business centre and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area.
Gray Manor Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Salisbury hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Gray Manor Hotel gets high marks from our customers. During your stay, you'll be close to Thruxton Kart Centre. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Thruxton Kart Centre and a few minutes from Thruxton Circuit
  • Cats and dogs welcome free of charge (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 86 square feet (8 square metres) and includes a conference centre. A terrace, barbecue grills, and a garden are also featured at Gray Manor Hotel. Self parking is free.

This 3-star Salisbury hotel is smoke free.

The hotel hosts a free manager's reception daily.
Gray Manor Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (86 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cots (infant beds) are available for GBP 14.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet deposit: GBP 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Gray Manor Hotel Cholderton
Gray Manor Cholderton
Hotel Gray Manor Hotel Cholderton
Cholderton Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor Hotel Salisbury
Gray Manor Salisbury
Hotel Gray Manor Hotel Salisbury
Salisbury Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor
Gray Manor Hotel Hotel
Gray Manor Hotel Salisbury
Gray Manor Hotel Hotel Salisbury

Gray Manor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 395 reviews
Rating 8 - Good. 132 out of 395 reviews
Rating 6 - Okay. 61 out of 395 reviews
Rating 4 - Poor. 19 out of 395 reviews
Rating 2 - Terrible. 12 out of 395 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

R.

Travelled with family
Liked: Cleanliness, staff & service
Good bedroom, slept well, good breakfast
Stayed 1 night in Sep 2025

8/10 Good

Dursun

Liked: Cleanliness, staff & service
Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.
Stayed 1 night in Oct 2025

8/10 Good

stuart

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sue

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

olakunle

Travelled with partner
Liked: Staff & service
Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Patrick

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful hotel and restaurant

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
Stayed 1 night in Sep 2025

4/10 Poor

andrew

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities

Lovely but tired

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Felicity

Business traveller
Liked: Cleanliness, staff & service, room comfort

Amazing Staff!

I have never stayed in a hotel with friendlier staff. Exceptional service.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Keith

Liked: Staff & service, property conditions & facilities
Front desk staff were friendly and helpful. Room was adequate but not great.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Aizbah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, friendly staff

Fantastic staff .... friendly and nothing was too much trouble.
Stayed 2 nights in Aug 2025

6/10 Okay

Liz

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Hidden place

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
Stayed 1 night in Aug 2025

4/10 Poor

Deidre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Bath
Unwashed coffee mug
Carpeting
Stayed 2 nights in Aug 2025

8/10 Good

Jordan, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Stayed 1 night in Aug 2025

4/10 Poor

Howard

Disliked: Staff & service, property conditions & facilities

😟

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven. The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort

Overnight business trip.

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

A relaxing stay.
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were really nice and welcoming. Dog friendly, the two dogs they have a super chilled. Hotel is showing its age, worn/marked carpets, holes in the walls where handles have hit. Bed was comfy. Dinner was not great.
Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Liked: Cleanliness
Shower was cold room was a little tired could do with some tlc some confusion over room number/key
Stayed 1 night in Aug 2025