2/10 Terrible
Karen B.
18 Jul 2025
Disliked: Cleanliness
Think Twice
1 out of 5 starsI rarely leave negative reviews, but our experience at this property was deeply disappointing and far below the standards expected on Vrbo.From the moment we arrived, it was clear the home had not been properly cleaned or maintained. We were met with extensive cobwebs, including in the 30-foot ceilings, filthy rugs, visibly dirty dishes and utensils (yes, including knives in the block), and grime buildup on walls and doors. The master bathroom still showed signs of use from the previous guest, and the upstairs guest bedroom was also dirty. Towels were stained and smelled strongly of mildew, and bedding was carelessly stuffed into closets and tables…none of it appeared or smelled freshly laundered.We reached out to the host immediately. Rather than offering a solution through communication, he showed up to the property without our agreement and attempted to “clean” the ceilings with a pipe cleaner ultimately leaving even more dust and cobwebs on the floor. He stayed for about an hour, overshared personal details, and made no effort to take responsibility. Instead, he repeatedly blamed the cleaners for everything and his other jobs. While he did offer to waive the cleaning fee, (which never came to pass) it fell far short of addressing the condition of the home or the discomfort we experienced. We ended up cutting our trip short just to get some relief.We left the home cleaner than when we arrived.
Karen B.
Stayed 5 nights in Jul 2025