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 Salzburg •1 Room
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Holiday Inn Salzburg City, an IHG Hotel

4-star property
Sterneckstrasse 21, Salzburg, Salzburg 09 725 22 184
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3.6 out of 5
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"Room overlooked main road and was noisy with windows open or hot when shut and relying on the air con in hot weather. Staff pleasant and helpful " More

By a verified traveller on Fri 12 Aug 2016

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€139* Per night/room 16 May - 17 May

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Holiday Inn Salzburg City, an IHG Hotel. During your stay, you're just a quick walk from Linzer Gasse. You'll find features such as free WiFi in public areas, plus a gym and a bar.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Mirabell Palace and Gardens and Mirabell Gardens
  • Pets welcome for a fee

Holiday Inn Salzburg City, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Salzburg City, an IHG Hotel

Everyone (8) Business (3) Couples (7) Family (3) Other (1) Friends (1)
4 out of 5

Posted by on 17 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Quality Manager

Dear guest, Thank you so much for your great 4-star-rating about your guest-experience with our Holiday Inn Salzburg City. We very value your rating and will share it with our engaged team. See you soon and best wishes, C. Richter Quality Manager

3 out of 5

4 night stay

Room overlooked main road and was noisy with windows open or hot when shut and relying on the air con in hot weather. Staff pleasant and helpful

Posted by on 12 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Quality Manager

Dear Peter, Thank you for being our guest for 4 nights and bringing your impressions to our attention. All hotel-rooms are equipped with soundproofed windows. The hotel is constructed with 7 floors. Rooms are situated on the front (Kapuzinerberg)- and back-side. Please feel free to make a note at your reservation for your preferences. The hotel-team is happy to assist you with your needs, on availability. Furthermore we are happy you liked our pleasant and helpful staff. It would be wonderful to welcome you again. Best wishes, C. Richter Quality Manager

4 out of 5

Posted by on 5 May 2024

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Comment from Hotel Management

7 May 2024 by Holiday Inn Salzburg City

Dear guest Christian,Thank you for your good review about your stay in our Holiday Inn Salzburg City.We appreciate your feedback and are happy you enjoyed your time in our hotel.It would be wonderful to be your host in future.Best regards,Holiday Inn Salzburg City

5 out of 5
Erittäin siisti ja hyväkuntoinen hotellihuone. Ystävällinen henkilökunta. Melko lyhyellä kävelyllä pääsi tärkeimpiin vierailukohteisiin.

Posted by on 26 Jun 2023

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Comment from Hotel Management

27 Jun 2023 by Holiday Inn Salzburg City

Hyvä vieras Tarja,Kiitos loistavasta arvostelustasi vierailustasi Holiday Inn Salzburg Cityssä. Olemme enemmän kuin iloisia, että viihdyit kanssamme. Olisi mahtavaa olla isäntänäsi tulevaisuudessa!Kuninkaan terveisin,Holiday Inn Salzburg City

3 out of 5
Hotel liegt an einer guter Lage. Zimmerboden war nicht sauber. Viele Haare am Boden. Zimmer ansonsten gross und auch das Badezimmer. Es hat ein Wasserkocher, Gläser, Kaffee und Tee. Das fand ich super. Das Personal an der Rezeption war nicht freundlich und sprach sehr schlecht deutsch.

Posted by on 12 May 2022

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Comment from Hotel Management

13 May 2022 by Holiday Inn Salzburg City

Liebe Rosemarie, vielen Dank für Ihr Feedback. Wir bedauern, dass wir Sie nicht in allen Belangen von uns überzeugen konnten und werden mit Hilfe Ihrer Rückmeldung versuchen unseren Service zu verbessern. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

2 out of 5
Die Lage des Hotels ist super, man kommt überall schnell hin. Das Hotel ist ziemlich veraltet und sollte mal renoviert werden, vorallem die Zimmer. Die Bilder täuschen ziemlich. Wir hatten leider mit den Parkplätzen nicht wirklich viel glück. Die Aussenparkplätze wie auch die Parkplätze in der Tiefgarage waren besetzt. Bei Anfrage an der Reception hiess es dass wenn wir ausserhalb der Anlage parkieren, dass es auf eigene Gefahr sei wenn wir eine Busse erhalten. Die Hauskeeping kam von 8-9 Uhr 3 Mal anklopfen, hat die Türe aufgemacht und ging einfach wieder. Wir hatten das Schild „bitte nicht stören“ nicht aufgehengt aber desswegen muss man nicht gleich mehrere Male einfach klopfen und weggehen und vorallem nicht wenn man beim ersten Mal bemerkt, dass die Leute noch schlafen.

Posted by on 11 Oct 2021

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Comment from Hotel Management

11 Oct 2021 by Holiday Inn Salzburg City

Liebe Asli, vielen Dank für Ihre Bewertung. Wir bedauern die Störung durch das Hauskeeping, bitten aber um Verständnis, dass die Reinigungskräfte "Ihr Glück" versuchen, wenn keine rote Karte ausgehängt ist. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

3 out of 5

Posted by on 4 Aug 2020

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Comment from Hotel Management

4 Aug 2020 by Holiday Inn Salzburg City

Dear guest, thank you for rating us. We are sorry for not meeting your expectations to full extend. Best regards

4 out of 5
sehr gute Lage wenn man mit dem Auto anreist. Das Zentrum ist zu Fuß leicht zu erreichen.

Posted by on 9 Dec 2019

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3 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by L. Wilfing, Quality Manager

Dear Guest, Thank you for your candid review. We are sorry that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. With kind regards, L. Wilfing Quality Manager

4 out of 5
Das Hotel hat eine gute Lage und eine Bushaltestelle ist nicht weit entfernt.

Posted by on 18 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by L. Wilfing, Quality Manager

Lieber Gast, vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, L. Wilfing Quality Manager

About the Holiday Inn Salzburg City, an IHG Hotel

Location Sterneckstrasse 21, Salzburg, Salzburg 5020

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Salzburg City, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Built in 2006
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Salzburg Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Salzburg City, an IHG Hotel offers 100 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Salzburg City
  • Holiday Inn Salzburg City
  • Holiday Inn Salzburg City Hotel Salzburg
  • Holiday Inn Salzburg City Hotel
  • Inn Salzburg City Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.