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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Property grounds
Property entrance
Exterior
Lobby

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Alamo
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • River Walk
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(57 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Alamo - Riverwalk

Mediterranean hotel with fitness centre and 24-hour business centre
This hotel features a fitness centre, a 24-hour business centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered on selected days. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 101 out of 1007 reviews
Rating 2 - Terrible. 94 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in a ok part of town.
Stayed 2 nights in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel clean and breakfast was very good
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't even stay at the property. Upon arriving it smelled horribly of weed in the concierge. There was a club next door super noisy and people were walking through yelling obscenities. I told the manager and he just shrugged. There was no valet or bellmen. So i left. Some idiot almost hit my car trying to cut through the parking lot headed for the club. Worst part is management wouldnt refund my money after i complained. Worst property ever.
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the look of the building.
Stayed 1 night in Apr 2025

6/10 Okay

Manuela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room, I can tell the bare minimum was done to clean it. There was trash behind lamp table and under couch cushions.
Stayed 2 nights in Apr 2025

6/10 Okay

Bobbie

Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela, Arlington

Stayed 2 nights in Mar 2025

4/10 Poor

Lety

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch out for hidden costs and penalties! The scrambled eggs served for breakfast are watery at the bottom making it soggy. One elevator has been out order for quite a while, so there’s only one functioning elevator.
Stayed 4 nights in Mar 2025

6/10 Okay

Francisco

Stayed 2 nights in Mar 2025

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a few issues hen we got there but maintenance took of it right away. The extra towels and blanket were great.
Stayed 2 nights in Mar 2025

4/10 Poor

Juana Lizeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were all very accommodating and professional. However I had a four night stay with them there was no hot water in the room the TV didn’t work the bathroom tile was broken not enough towels one of my room keys never worked and the room itself was not deeply cleaned. Breakfast was great and so was the staff over all this is a two star hotel and I will never stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice staying there everything was close by walking distance
Stayed 2 nights in Mar 2025

8/10 Good

Domingo

Travelled with family
Liked: Cleanliness
They surprise you with an $16 parking fee for every night once you get there. Room wasn't hot at night
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay the staff was friendly as we walked in, host had just made a batch of cookies for the incoming guests so my kids enjoyed them.
Stayed 1 night in Mar 2025

8/10 Good

Selina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only issue is everytime I stay here I wait a while at the front desk. No one is ever there when I check in. Other than that I really enjoy this hotel for my family.
Stayed 3 nights in Mar 2025

6/10 Okay

Shannon

Stayed 1 night in Mar 2025

6/10 Okay

Rubi

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing service the lady at the front ( younger,slim, curly hair) was super nice and welcoming. On the other hand, wall paper pealing off the walls, lights bulbs weren't fully working, very old tv and furniture. Very dusty, no room service at all on a 3 day stay. Location by a bar, so music super loud on one side of the building. You have to pay for parking $16.00 per night. Mirrors were also dirty and while I was eating downstairs in the kitchen, the cleaning lady decided to start vacuuming right by me. I know it's a 3 star hotel but room service was advertised and we did not get it.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but could use better soundproofing

The room was spacious and had all the amenities, but it was far from soundproof. Being near a highway there is near constant traffic noise. We were awakened at time by loud music and babies crying. The sink faucet wasn’t affixed but other than that it was maintained ok.
Stayed 1 night in Mar 2025

8/10 Good

marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wld stay again

Room wasn’t ready but other than that hotel assistance were polite and very nice.
Stayed 1 night in Mar 2025