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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Property grounds
Property entrance
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View in a map
505 Live Oak Street, San Antonio, TX, 78202
  • Place, Alamo
    ‪8 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Place, River Walk
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(60 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Alamo - Riverwalk

Mediterranean hotel with fitness centre and 24-hour business centre
This hotel features a fitness centre, a 24-hour business centre and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space and laundry facilities are on-site.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free manager's reception is offered on selected days. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 106 out of 1004 reviews
Rating 2 - Terrible. 95 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The receptionist remained on the phone the entire registry talking about work drama from the night before. Our toilet clogged and was unusable. No one was able to fix it nor did they have a quality plunger for us to use. Every white surface was clean. But the every non-white surface was covered in grit and chunks. I had to clean it myself before we settled in. The parking lot smelled like urine and trash. The location is great for exploring San Antonio. After getting use to the urine smell outside, it felt safe enough. This is not a deal. It is inexpensive for a reason.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas, Ochopee

Travelled with partner
Only issue was the homeless people outside the hotel
Stayed 4 nights in Jul 2025

8/10 Good

James

Stayed 3 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the people were nice no complaints
Stayed 1 night in Jul 2025

4/10 Poor

Barrett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property is just a row on a spreadsheet

Yikes. Just yikes. This is a business case on what happens when a hotel is just a row on some investors spreadsheet who is squeezing the investment for every drop of net income. Avoid! Nice staff though. They were trying at least.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

David, Roswell

Stayed 1 night in Jul 2025

8/10 Good

Abdoul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower was very old and outdated
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
PRO'S- the staff was very friendly. Everyone spoke to you but the manager. The pool was very nice and relaxing The breakfast was good and had alot of options CONS-the room wasnt clean Found old wendys paper behind light Wasnt vaccum in the general area urine still on the toilet when you put the lid down The room stunk realllllllyyyyyyy bad (had to buy a deodorizer) Our room key deactivated every day
Stayed 3 nights in Jul 2025

10/10 Excellent

Autumn

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Excellent staff..
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the church, Riverwalk, lots of restaurants, and the Alamo
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a return when in San Antonio
Stayed 1 night in Jul 2025

2/10 Terrible

Jazmin

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees were nice, and hospitable. The property itself was horrible. When we arrived our keys didnt work. So they ended up giving us a pin to open the door instead. Then we went to the pool and the Hot Tub didn't work, no jets. It was hot.the little water fall in the pool and hot tub didnt work, false advertising. Then our room did not have hot water, the maintenance man couldn't fix it so they switched us rooms. In this room the tv need an attena to work. And the beds were horrible i didn't get a good rest is was so noisy with every move , even the smallest movement, very annoying and so uncomfortable. The wall paper was peeling of. It was so bad. Do not waste your money here. The employees were good and the breakfast was decent thats it. But its honestly not worth it. The pictures are way nicer than reality.
Stayed 1 night in Jul 2025

4/10 Poor

Idalia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

monica, Cedar hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from riverwalk mall and the alamo
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Everything was excellent but in my room 405 the bathtub is clogged hence water doesn't drain.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 4 nights in Apr 2025

8/10 Good

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely nice, kind, knowledgeable, and convenient!
Stayed 2 nights in Jun 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Good place but pricey more so for the convenience of being downtown
Stayed 1 night in Jun 2025

8/10 Good

MARGARET F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could use concierge service to assist with luggage in and out the hotel, or alternatively, have more dollies/carts available to move the baggage: only two carts were available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Merari

Travelled with family
Liked: Amenities
Great Customer service
Stayed 1 night in May 2025