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Extended Stay America Suites San Antonio Colonnade Medical

2.5 star property

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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4331 Spectrum One, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪9 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪17 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites San Antonio Colonnade Medical

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Extended Stay America Suites San Antonio Colonnade Medical offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Extended Stay America Suites San Antonio Colonnade Medical, you'll be within walking distance of USAA Corporate Office Headquarters. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a gym
  • 11 minutes by car from Six Flags Fiesta Texas and 13 minutes from River Walk
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Suites San Antonio Colonnade Medical offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Extended Stay America Suites San Antonio Colonnade Medical also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Colonnade
Extended Stay America Colonnade Aparthotel
Extended Stay America Colonnade Aparthotel San Antonio
Extended Stay America San Antonio
Extended Stay America San Antonio Colonnade
San Antonio Colonnade
Extended Stay America San Antonio Colonnade Aparthotel
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay America San Antonio Colonnade Hotel
Extended Stay America Colonnade Hotel
Extend Stay America Colonna
Extended Stay America San Antonio Colonnade
Extended Stay America Suites San Antonio Colonnade Medical Hotel

Extended Stay America Suites San Antonio Colonnade Medical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 285 out of 930 reviews
Rating 8 - Good. 235 out of 930 reviews
Rating 6 - Okay. 157 out of 930 reviews
Rating 4 - Poor. 109 out of 930 reviews
Rating 2 - Terrible. 144 out of 930 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cassandra

Travelled with partner
The hotel could use updating, but it was a good clean hotel. Staff were great and the bed was comfortable.
Stayed 4 nights in Jan 2026

4/10 Poor

Marcia

Stayed 1 night in Jan 2026

4/10 Poor

Olga

Disliked: Staff & service, amenities
Not friendly staff… asked for pillows/covers for sofá bed and the told me they didn’t have extras??? During winter time. Breakfast was disappointing.
Stayed 1 night in Jan 2026

6/10 Okay

Marcis

Stayed 1 night in Jan 2026

10/10 Excellent

jose

Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025

8/10 Good

Robbie

Stayed 5 nights in Dec 2025

4/10 Poor

Adriana

Travelled with family
Disliked: Amenities
Smell, front desk, very noisy from upstairs room
Stayed 2 nights in Dec 2025

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great price and comfortable bed. Personally, it was close to where my daughter lives and that was incredibly helpful.
Stayed 2 nights in Dec 2025

4/10 Poor

Marla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk was not giving any information about WiFi password or breakfast un less you ask I didn’t feel welcome
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled of cigarettes and marijuana, entrances smelled of marijuana, staff was rude and inconsiderate, staff refused to provide 1 extra blanket for a room with 4 people where a child did not have a blanket to sleep with. Bathroom faucet was dripping the entire stay. No trash can in the bathroom. Key card stopped working, had to walk around entire building to get back in. Charged per pet instead of overall pet fee, pretty ridiculous as the number of pets doesn't change the service or room provided. Overall terrible experience, would not recommend staying there.
Stayed 1 night in Dec 2025

2/10 Terrible

Bettina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk in it looks modern Front desk staff was polite. But I wish I had known of a deposit fee of $100 for incidentals. Walking to the room I felt like it was the Bates motel the hallway looked like a scene in a scary movie. The room smelled like dirty laundry, furniture looked like it came from a thrift store. the trim on the counter in the kitchen was peeling off by three feet so you couldn’t even walk by it without it touching you. There were scratches at the bottom of the wall corners and the carpet was heavily stained in multiple areas. The bathroom door and trim had been scratched and peeling like someone was scratching to their way out. Scary!!! The door wouldn’t close all the way until me and my daughter put all our weight on it. The phone in the room didn’t work so I had to call the hotel directly from my cell phone and their answering service wasn’t helpful or able to just transfer me to the front desk. There was a rattling noise all night coming from the sink drain or pipes. The bed was so hard that it creaked everywhere. The sofa bed my daughter slept on had a mattress that looked like a blanket not even 2 inches. I will not stay there ever again.
Stayed 1 night in Nov 2025

6/10 Okay

Ajit

Liked: Staff & service, amenities
Its under renovation so there was a lot of dust around the property. The smell of chemicals used in construction - paint etc - was very strong. Lighting in the room was very dull. Location is great and parking was easy.
Stayed 2 nights in Nov 2025

6/10 Okay

eddie

Stayed 1 night in Oct 2025

2/10 Terrible

Garret

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in bedroom was not issued a refund
Stayed 1 night in Oct 2025

2/10 Terrible

Allycia

Disliked: Cleanliness, amenities, property conditions & facilities
This property was under renovations which I was mindful of, especially as they had signage at the front desk when checking in. However, there was a layer of dust (presumably from the recarpeting of the halls and no seal under the door to prevent it from blowing in) that layered the entire floor and the top of the dresser. I was there less than 24 hours so I just kind of sucked it up and dealt w/it while I was in town for an event and ... you get what you pay for but I always expect the room to at least be free of dust and dirt when checking in. Also it mentions breakfast is include but it's just a grab and go breakfast which is fine, but also should be clearly indicated.
Stayed 1 night in Oct 2025

6/10 Okay

Raúl

Stayed 1 night in Oct 2025

2/10 Terrible

Antonio

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom vent, tv remote, tub drain all broken.
Stayed 1 night in Oct 2025

6/10 Okay

Noe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very outdated and there were huge stains on the carpet. Some lamps did not have lightbulbs so there was limited light. Breakfast was just muffins and coffee.
Stayed 1 night in Oct 2025

2/10 Terrible

Lizette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no idea the hotel was under construction all the third floor where we stayed had no carpet no floor. It was all concrete with dust. Walls were all white and freshly painted. rooms were dirty with dust and a huge opening under the door. room was hot. Restrooms had cockroaches all over the sink and the Shower and tub kitchen had cockroaches in the counter. And sink area. There was splashed dead cockroaches in between the blankets. The beds were not sturdy enough and part of the bed fell off to the floor. I told the person at the front desk that we had to leave early way ahead of check in time due to waking up with a cockroach on my arm, response was we will let management know. I even showed them videos of the cockroaches and of how the floor was dirty with dust and the pictures of the cockroaches that were dead and splashed in between the blankets.
Cockroaches in kitchen sink
Cockroaches in blankets
Cockroaches in blanket
Door opening with dust
Stayed 1 night in Oct 2025

2/10 Terrible

Ashlee

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Cheap price, nice location, clean enough

You get what you pay for. I paid $70 a night and expected much worse. I'd had bad experiences at extended-stay hotels before, so I expected the worst. The hotel was undergoing renovations, so it was a mess. The room was clean except for the floor, which was sticky. The bathroom was clean. For the price, it was fine. Parking seemed very secure, and the location is pretty good. It's surrounded by other hotels and on a dead-end street. It has a slightly strong incense smell. I would stay there again if I were on a budget and just needed a bed to rest. I'm happy with substandard amenities and furnishings, as long as the place is clean enough.
Stayed 1 night in Oct 2025

10/10 Excellent

Valeria

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room they gave me had mold and wouldn’t change the room the girl that was in the service desk was rude. The towels from the resteoom seemed used they had dirt stains. I ended up leaving because of all the issues i was having I tried contacting the manager but had bo luch the person in the phone just kept repeating the word "oh" over and over again and then said the manager will reach out to me and nothing. I called back again but it seemed like my number was blocked because the call would not even go tru anymore.
Stayed 1 night in Jun 2025

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Have been staying here couple of times. This last time was horrible. Both room was all dusty. Hotel was getting remodeled but atleast clean the rooms before making a customer go inside them. Floor was not swept, full of hairs . Room smelled like if someone was smoking inside them which i got non smoking rooms. I had to go get my own airfresheners. I went to front desk and asked for a broom. Never once asked me what it was for.
Stayed 2 nights in Oct 2025

10/10 Excellent

SALDARRIAGA GONZALEZ

Stayed 1 night in Sep 2025