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Hampton Inn & Suites Schertz

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Schertz

Front of property – evening/night
Premium bedding, individually decorated, individually furnished, desk
Reception
Suite, 2 Queen Beds, Kitchenette | Premium bedding, individually decorated, individually furnished, desk
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
17702 Ih 35 N, Schertz, TX, 78154
  • Randolph Air Force Base
    ‪8 min drive‬
  • Joint Base San Antonio
    ‪8 min drive‬
  • Natural Bridge Caverns
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for King

Premium bedding, individually decorated, individually furnished, desk

King

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites Schertz

Hotel with free breakfast, in the vicinity of Rolling Oaks Mall
An outdoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Schertz offers 98 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Schertz. During your stay, you'll be close to Rolling Oaks Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Rolling Oaks Mall and 11 minutes from Morgan's Wonderland
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Schertz offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn & Suites Schertz also features a picnic area, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Schertz hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Schertz
Hampton Inn Schertz
Schertz Hampton Inn
Hampton Inn & Suites Schertz Hotel Schertz
Hampton Inn And Suites Schertz
Hampton Inn Schertz Hotel
Hampton Inn Suites Schertz
Hampton Inn Suites Schertz
Hampton Inn & Suites Schertz Hotel
Hampton Inn & Suites Schertz Schertz
Hampton Inn & Suites Schertz Hotel Schertz

Hampton Inn & Suites Schertz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 749 reviews
Rating 8 - Good. 177 out of 749 reviews
Rating 6 - Okay. 45 out of 749 reviews
Rating 4 - Poor. 32 out of 749 reviews
Rating 2 - Terrible. 32 out of 749 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan C

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the pillows. They were quite small and not very comfortable but other than that the stay was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Not my wisest decision

They do not take Wells Fargo cards, even though that's what I used to book the hotel. They ran out of coffee cups this morning. They did restock, but unfortunately, when I went down, they did not have any in the front desk. Clerk said he looked in the stockroom and couldn't find any. I just went back up to my room and got one of the cups from there and got my coffee. A minor inconvenience. The breakfast was probably the most disappointing. They had lunch meat for the protein. They had potatoes, this little omelette thing for the eggs and sliced turkey lunchmeat. I'm sure this is routine as they have a sign for it advertising. If you're not gonna eat breakfast and can do without coffee, you'll probably be OK cause the room is fine. A little small and a fifth pillow would've been nice but room was clean. There was a corner tile broken off in the shower. This was just after my stay. This does not begin to address the frustrations I had with booking. I will never stay there again, but to be fair I don't mind sacrificing services and convenience for a clean room.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Aliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms. Loved our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Visiting 4 y/o grandanddaughter
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the location multiple times and it is always a great experience.
Stayed 1 night in Feb 2025

2/10 Terrible

Marsha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Liked it was close to the caves. Staff was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy, clean great breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my family of 7. Everything was great.
Stayed 1 night in Jan 2025