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Hampton Inn San Antonio Stone Oak

2.5 star property

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Photo gallery for Hampton Inn San Antonio Stone Oak

Lobby
Exterior
Reception
Terrace/patio
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2127 Gold Canyon Dr, San Antonio, TX, 78232
  • Place, Ice & Golf Center at Northwoods
    ‪5 min walk‬
  • Place, Regal Northwoods
    ‪7 min walk‬
  • Place, Methodist Hospital Stone Oak
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

One King Bed, Non-Smoking, Accessible | Individually furnished, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Individually furnished, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Mobility Hearing Access King Room with Tub

  • Sleeps 3

Mobility Hearing Access Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Access Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

Individually furnished, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Room, 1 King Bed with Sofa bed, Non Smoking (Study) | Individually furnished, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Individually furnished, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 3

Study King Room with Sofa Bed

  • Sleeps 3

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About this property

Hampton Inn San Antonio Stone Oak

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Hampton Inn San Antonio Stone Oak offers 97 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn San Antonio Stone Oak gets high marks from our customers. During your stay, you're just a quick walk from Ice & Golf Center at Northwoods. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Morgan's Wonderland and 13 minutes from University of Texas at San Antonio
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Hampton Inn San Antonio Stone Oak offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Hampton Inn San Antonio Stone Oak. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Antonio-Northwoods
Hampton Inn Antonio-Northwoods Hotel
Hampton Inn Antonio-Northwoods Hotel San
Hampton Inn San Antonio-Northwoods
Hampton Inn San Antonio-Northwoods Hotel San Antonio
Hampton Inn San Antonio-Northwoods Hotel
Hampton Inn San Antonio-Northwoods San Antonio
Hampton San Antonio Stone Oak
Hampton Inn San Antonio Northwoods
Hampton Inn San Antonio Stone Oak Hotel
Hampton Inn San Antonio Stone Oak San Antonio
Hampton Inn San Antonio Stone Oak Hotel San Antonio

Hampton Inn San Antonio Stone Oak Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 820 reviews
Rating 8 - Good. 192 out of 820 reviews
Rating 6 - Okay. 107 out of 820 reviews
Rating 4 - Poor. 51 out of 820 reviews
Rating 2 - Terrible. 46 out of 820 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

eduardo

Stayed 1 night in Jan 2026

6/10 Okay

Roberto

Stayed 1 night in Jan 2026

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

rene

Travelled with partner
Liked: Amenities
Room was used for a overnight stay. It fit the bill. Restroom was clean but shower and sink areas were old and repaired. The complimentary shampoo and bodywash while nice and convenient the containers themselves were filthy with dark stains. The bed worked but was stiff as a board. The tv remote wasnt working. Called desk and they brought up a new one. Breakfast was ok. It was a tuesday and not crowded but items had run out and were not refilled. Overall it was a fair stay. Not great not bad.
Stayed 1 night in Dec 2025

4/10 Poor

Tuan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room old and little smelly. Breakfast have little options
Stayed 1 night in Jan 2026

2/10 Terrible

JUANITA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
This was the worst stay I have ever experienced. When we arrived the hotel looked spooky high weeds, then another customer informed us there was 5 break ins, then my husband went down stairs and nothing was working during the time of breakfast and then our heater didn’t work and nothing was done. Wouldn’t recommend this property to anyone for the concern of safety and management didn’t do anything.
Stayed 2 nights in Dec 2025

8/10 Good

steven

Stayed 1 night in Dec 2025

6/10 Okay

Christina

Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Richard

Travelled with family
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food - eggs were swimming in water, sausage patty was unevenly overcooked and inedible. Potatoes not far behind. Good coffee. Nick was professional & attentive behind the desk.
Stayed 1 night in Dec 2025

4/10 Poor

Christina Ashley

Travelled with family
Liked: Cleanliness
Breakfast food was not good. Cleaning staff entered room and threw away food that was no where near the trash. Very disappointed. Front Desk was always abandoned..
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Waco

Stayed 1 night in Dec 2025

10/10 Excellent

Sheli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All staff were very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thelus

Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here a lot but this was our last stay at this hotel. Our room was not ready upon arrival, along with many other guests. I specifically requested adjoining rooms with one being accessible. We got neither. The lady at the front desk was able to put my parents in the first room though so I appreciated her consideration. Both of our rooms had no soap to wash our hands and our room still had the laundry bag from a previous guest hanging in the closet. The pool was out of order and we were given different reasons. My children and parents were less than pleased at this point by our choice of hotel. At breakfast, the choices were limited even though there was an hour left. The person in charge left to throw out the trash and NEVER came back. Maybe it was a ghost. The only syrup available came from the bottle so I guess they ran out. It happens and is totally okay, but when we went to pour from it, it went all over everything, including the phone! The lack of service and accommodations from start to finish was unacceptable. If you need an employee there, I suggest you look outside where they all hang out on their smoke breaks. We have always enjoyed our stays here and the young man which ran breakfast in the past was so on top of things. This place totally went down in every way.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has to be one of the worst hotel experiences we’ve ever had. The bed looked barely made upon entering the room. There was no top sheet, and the duvet looked smaller than what should be on a king sized bed. There was no bath mat and the shower gel container was empty. There were no cups in the room. I mentioned these issues to the person at the front desk, who told me that he had just taken over management of the property, and that (a) Hilton was no longer providing top sheets (and the duvet was ill suited for use without a top sheet), and (b) that Hilton was providing smaller duvets than previously. He made no effort to take care of the other issues. We were traveling with a pet, so the do not disturb sign was on a good bit, preventing service of our room. Had the room been properly stocked to begin with, this wouldn’t have been an issue. The last day, however, I asked that the room be made up, and made sure we were all out and that the DND was not on the door. When we came back late afternoon, the room was still not made up. When I asked specifically that someone see to the room, the (very nice) employee asked what we needed. When I mentioned the top sheet, she gave me a “that’s strange” look (no, Hilton hasn’t stopped providing top sheets). Before she finished, the headboard fell - at least it didn’t fall on our heads in the middle of the night! Given the safety hazard, we were moved to another room. Skip this property - it’s very poorly managed.
Stayed 4 nights in Oct 2025

6/10 Okay

Alicia

Travelled with family
Liked: Property conditions & facilities
Lady at the front desk had a bad attitude.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Had some issues but they made it right. I previously stayed at this hotel and everything was great
Stayed 1 night in Jul 2025

2/10 Terrible

JENNIFER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a lot and will not stay here again. Maybe they were short staffed but upon driving up, the garbage can had trash all over the place. Our room and many other's were not ready and we were pushing 5pm. I had requested a handicap accessible room for my disabled father but there was none available and the adjoining rooms that I also requested were a thing of fairy tales. There was no hand soap in either of our room and someone's laundry bag who I can only hope stayed in our room right before us was still in the closet. Breakfast was not fully stocked, the person working there was a ghost, and tables were dirty with ketchup and syrup. When my husband located syrup, it was from an actual syrup bottle but the cap wasnt even on, and there went his waffle. No more waffles could be made as the batter was gone, as were my hopes of giving this hotel a better review. Oh, and we took our kids so they could enjoy the pool but the pool could not be used because one story was that the pump didn't work and another that there was not enough chlorine. I am not sure why everything was so bad compared to previous trips but we will not be back. They have a "guarantee" that you will be happy but the employees did not seem to care about anyone's happiness as long as they could get to their smoke break. Do better. Be better.
Stayed 1 night in Oct 2025

4/10 Poor

Lisa

Reserved a king got two queens instead which are more like double beds. The sink was stopped up, asked for a different room and was told no but they would lower my second night rate. No discount applied. 1/2 roll of tp and the room wasn’t clean. I’ve stayed here before and had a better experience. I will not be back to this hotel. Only giving it a 3 bc the night clerk was friendly and apologetic about the rooms not being reserved correctly
Stayed 1 night in Oct 2025