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Hilton Garden Inn San Antonio At The Rim

3.0 star property

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Photo gallery for Hilton Garden Inn San Antonio At The Rim

Lobby
Terrace/patio
Daily cooked-to-order breakfast (USD 15.95 per person)
Lobby
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5730 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪9 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪17 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn San Antonio At The Rim

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn San Antonio At The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 11 minutes by foot from The Rim Shopping Center and a 3-minute drive from La Cantera Golf Club
  • Free theme park and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and A theme park shuttle are free. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,988 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1005 reviews
Rating 8 - Good. 182 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 104 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ali

Stayed 7 nights in Nov 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and clean
Stayed 3 nights in Nov 2025

4/10 Poor

Rogelio

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not all staff was bad, only a handful, maybe like 3-4 of the female staff were rude. Gave my wife and I ugly looks for no apparent reason. The room itself wasn’t bad but it wasn’t stocked up like it should’ve been. You have to pay for parking which is ridiculous, the Courtyard by Marriott across the street offers FREE parking, and the rooms are WAY nicer and cleaner there. The staff is better there too. I will NOT reserve this hotel again, nor would I recommend it to anyone. Spend your money wisely and stay at the Courtyard instead.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maximina (Maxine)

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room clean, only problem I had was no bottle water to make coffee and I also didn't like coffee beans. When I arrived the receptionist was very friendly and presentable
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Stayed 1 night in Nov 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, amenities
I woke up at 2 am to use the bathroom and discovered a water leak. The bathroom floor was wet and the room could potentially flood. I called the front desk and they did not have any maintenence staff, therefore, there was no solution. I asked the front desk for towels and that helped.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Brody

Stayed 1 night in Nov 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, staff could’ve been a friendlier. However I would definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

sujeysujey

Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

2/10 Terrible

Casey

Stayed 2 nights in Nov 2025

6/10 Okay

Carlos, Laredo

Liked: Cleanliness, property conditions & facilities
Clean rooms and facilities, family environment, DISLIKE having to pay for parking when there are no other businesses next to the Hilton that could be using the parking lot,
Stayed 1 night in Nov 2025

8/10 Good

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was nice n clean
Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
Friendly people at the counter
Stayed 2 nights in Nov 2025

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities
Room was ok. But I everything was an extra charge. No continental breakfast. And parking is $10 a night.
Stayed 2 nights in Nov 2025

4/10 Poor

Keith

Business traveller
Disliked: Amenities, property conditions & facilities
Bathroom issues, parking issues & food issues
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and the staff is always very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great area near the rim and six flags
Stayed 1 night in Oct 2025

8/10 Good

Stanley

Stayed 2 nights in Oct 2025

6/10 Okay

Charles Edward

Travelled with partner
Liked: Cleanliness, staff & service
We got a suite to be able to have a seating area to watch TV. The TV only worked sometimes. They weren’t able to fully fix it, replace it. We asked to give us at least a refund for the amount extra it costs us to upgrade but it was not approved. Rooms need upkeep also. Customer service was pleasant and professional but couldn’t fix the issue. The toilet seat was also in bad condition
Stayed 2 nights in Oct 2025

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