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Hilton Garden Inn San Antonio At The Rim

3.0 star property

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Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Lobby
Daily cooked-to-order breakfast (USD 15.95 per person)
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪8 min walk‬
  • Six Flags Fiesta Texas
    ‪17 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn San Antonio At The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 13 minutes by foot from The Rim Shopping Center and a 3-minute drive from La Cantera Golf Club
  • Free theme park and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and A theme park shuttle are free. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,988 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1007 reviews
Rating 8 - Good. 192 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 96 out of 1007 reviews
Rating 2 - Terrible. 91 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

NORA

Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2025

2/10 Terrible

Lorena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I ended up not staying. I checked out that same day. I was only in there for half an hour. I felt very unsafe. The elevator was not working. Only one of them was functioning and it was very slow. The lady at the desk was not friendly at all to top it off the keys to the room or not working so they sent a man to my room that looked very scary.
Stayed 1 night in Apr 2025

2/10 Terrible

stephan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won't be staying at Hilton garden again

Checked in and proceeded to room and only one elevator was working and there was a slight sewage smell. Proceeded into room and the bathroom shower had mold in the corners near the floor. Went downstairs and informed staff and they gave us another room with complimentary breakfast buffet passes. Changed rooms and tv wasn't working. It was late informed staff and they assured me it would be fixed the next day. Next day only 1 hotel elevator working . Checked out next day
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

4/10 Poor

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Staff & service
No phone in one of our rooms Hit shins on sharp edges of bed frame Carpet in hall is outdated.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

lucia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

JOHN

Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RUDY

Overall good stay. Will likely return.
Stayed 1 night in Mar 2025

6/10 Okay

Dagoberto

Travelled with family
Liked: Staff & service, amenities
The room we stayed in definitely needs a remodel or upgrade. Dont know if all of them are the sane way but ours was.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Stayed 1 night in Jan 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really need to update such things as usb hook ups
Stayed 1 night in Mar 2025

6/10 Okay

Gina, Katy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Area is really nice, is clean but the hotel itself is average. The room was very basic quality and the beds were not comfortable. Your pretty much paying for the location being close to six flags.
Stayed 2 nights in Mar 2025

6/10 Okay

Casey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service

Party hotel

Hotel is noisy and not very clean. We checked in and were given a room on the fourth floor. The people in the room next to us were extremely loud. Sounded like they were having a party. Went down to ask to be moved and at first was told there was nothing that could be done. The young man working at the reception desk said he could go up and tell them to settle down but he said that it was a Saturday night and it would probably continue all night. I told him that was unacceptable that we needed to be moved. He finally moved us to the fifth floor. When we walked out of the fourth floor room, you could smell weed and there was very loud music playing down the hall. After we moved up to the fifth floor, I went downstairs to turn in the room key for the fourth floor room and the guy at the reception said they were lighting candles and spraying deodorizer to mask the smell of weed. The room on the fifth floor was fine for a quick over night stay. Would not stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Amelia

Stayed 2 nights in Mar 2025

10/10 Excellent

edwin

Stayed 2 nights in Dec 2024