Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Choose dates to view prices

Room options

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(65 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of Huebner Oaks. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 11 minutes by car from Six Flags Fiesta Texas and 13 minutes from River Walk
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No housekeeping when I was there, beds uncomfortabl to small , smell like pets , and upon request extra pillows never showed up
Stayed 2 nights in Oct 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine. Staff is very friendly. It’s the live music next door. It goes past 11pm on WEEKNIGHTS! Ruined our stay. Kids struggled to sleep - very grumpy the next day. Not good when on vacation. Would not come back if they payed me.
Stayed 2 nights in Oct 2025

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of registration
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, gated parking area. Abby at the front desk was very friendly and helpful multiple times.
Stayed 3 nights in Oct 2025

6/10 Okay

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Restroom small, outdated & wasn’t sweept
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Staff & service, property conditions & facilities
Love
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is mine and my girls home away from home. This is where we have stayed and where we will always stay. My girls call this their second home. The staff is always so sweet and our room was wonderful. We will see you in December. ❣️
Stayed 2 nights in Oct 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was nice. Bed was pretty hard though
Stayed 1 night in Aug 2025

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

Yalitza

Stayed 1 night in Oct 2025

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food options were walking distance, good ambience, board games are not complete in lobby (maybe add options like Uno cards) other than that, everything was perfect!!
Stayed 1 night in Sep 2025

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation for my handicap parent was excellent! Will return again
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Stayed 1 night in Oct 2025

10/10 Excellent

Gsyl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was smaller than i expected door too close to toilet
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room morning and afternoon staff were great.
Stayed 1 night in Oct 2025

8/10 Good

Hong Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & helpful staff, clean & large room. Dinning area is small, not enough tables & chairs, many people had to stand for their breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Evangelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Britney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They gave someone our room

I was going to leave 2 stars but i actually liked the hotel Its quit clean and friendly environment but they did give a couple our room at night so while we were sleeping they came in!!! This was our first time ever staying in a Hyatt hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff was nice, two restaurants walking distance.
Stayed 1 night in Sep 2025

6/10 Okay

Hannah

Liked: Staff & service, property conditions & facilities
Shower was a bit dirty and had crumbs and a half eaten grape on the floor of the room but otherwise it was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Eddna

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the hotel was clean, the breakfast was good and the staff were friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at this property several times and this stay was much less enjoyable. The breakfast which used to be extra special was substandard this time with hot items being cold (used microwave to warm foods) and no variety from day to day. The bar had no wine or beer or any liquor to speak of. The ice machine continued to be broken. The vacant room next door had a broken fire alarm that continued to go off until it was yanked out of the wall at 11:00 at night. So disappointed this time. Guess we will look for another hotel when we go to San Antonio. Sad.
Stayed 3 nights in Sep 2025