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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Outdoor pool, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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Room, 1 King Bed, Accessible, Non Smoking | Pillow-top beds, desk, blackout curtains, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is €60
includes taxes & fees
8 Sept - 9 Sept
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About this property

Quality Inn & Suites I-35 near Frost Bank Center

Hotel with free breakfast, near Brooke Army Medical Center
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites I-35 near Frost Bank Center. During your stay, you'll be within walking distance of Brooke Army Medical Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the WiFi
  • 14 minutes by foot from Brooke Army Medical Center and a 5-minute drive from Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites I-35 near Frost Bank Center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

Guests are served a free continental breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 336 out of 948 reviews
Rating 8 - Good. 189 out of 948 reviews
Rating 6 - Okay. 137 out of 948 reviews
Rating 4 - Poor. 112 out of 948 reviews
Rating 2 - Terrible. 174 out of 948 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Anderson

Travelled with family and small children
Disliked: Cleanliness, amenities
It was close to the base
Stayed 2 nights in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a great stay
Stayed 5 nights in May 2025

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We were supposed to have had 2 double rooms that i thought were all king size beds, when we got there we were told that they were not kings but queens, and were all regular full. The pool was filthy, not skimmed or vacuumed the hot tub was worse and hardly even warm , when we turned the jets on cooler water came out of the jets and with very little pressure. We saw the grill so went to buy hot dogs and brats to grill, the grill was nasty rusted through and the broken piece of grating from the fire pit was propoed up by some of the broken bricks from the firepit. We also had a hard time getting towels. When we asked for towels the person at the desk told us to go to the laundry room, after 4 or 5 times requesting towels he finally brought a stack. Over all I would not suggest this hotel brand especially this location.
Stayed 4 nights in May 2025

10/10 Excellent

Julia

Stayed 2 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing and facility very clean. Just an older property in need of a renovation
Stayed 2 nights in Apr 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Stayed 1 night in Apr 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Services are very limited … looks like the owner do not care about their property and customers… people on staff try their best but have very limited resources
Stayed 4 nights in Mar 2025

6/10 Okay

Juan

Liked: Staff & service, amenities, property conditions & facilities
The property is conveniently located right off the freeway. Their is eateries within a short driving distance.
Stayed 3 nights in Apr 2025

8/10 Good

Brandy

Stayed 1 night in Apr 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Just wish breakfast was longer so we could actually utilize it
Stayed 1 night in Apr 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly, damp feeling and dirty. I told the hotel and they brought up some room refresher that was dove body spray. The window had a very large crack going across It. There was coffee beans and cinnamon sticks left around in the room. The remotes did not work nor did the phones, with these horrible conditions and because of the sketchy location we could not stay there without a phone that was unsafe. The hotel refused our cancellation or refund. We gathered our things and left. I contacted Expedia who was great and assisted locating another hotel to stay at.
Stayed 2 nights in Apr 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good breakfast and very cleaned for older building establishment.
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service
The
Stayed 1 night in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd definitely stay again

stayed for 4 days had a wonderful time. the property is slightly aged but was perfectly clean.
Stayed 3 nights in Mar 2025

8/10 Good

Ben

Liked: Staff & service
Easy transition to what we're going to do in that area...
Stayed 2 nights in Mar 2025

6/10 Okay

Katherine

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Hongvilay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luv it
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

8/10 Good

MANIPAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great at front desk, Carpet smell was not great in the hotel building.
Stayed 1 night in Mar 2025

6/10 Okay

Celina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here

Very dirty place overall with disgusting furniture. We found bed bugs in the first room they tried to put us in
Bedbugs
Stayed 1 night in Mar 2025