Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby
Free continental breakfast
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Air-conditioning

Explore the area

View in a map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Place, Joint Base San Antonio
    ‪9 min walk‬
  • Place, Brooke Army Medical Center
    ‪14 min walk‬
  • Place, Salado Park
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 2 Double Beds, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites I-35 near Frost Bank Center

Hotel with free breakfast, near Brooke Army Medical Center
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites I-35 near Frost Bank Center. During your stay, you'll be within walking distance of Brooke Army Medical Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the WiFi and the helpful staff
  • 14 minutes by foot from Brooke Army Medical Center and a 5-minute drive from Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites I-35 near Frost Bank Center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

Guests are served a free continental breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 183 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were in a handicap area as we requested. Bedroom floor dirty, broken areas in the bathroom floor, not safe. Blood stand on the bottom bed speed, never changed out when the room got supposedly cleaned, when the beds were made while we were away. Not safe for a baby that's walking. Plug outlet was not completely in the wall. Used soap in bathroom shower. The whole place had a muskie smell where we had find our room, maybe a water damage smell..The door area before we get into our room, was never locked( like you didn't need a key card to get in) we have been in and out several times through the day and still was not locked. Was definitely unsafe. Breakfast was fair, not that great. I'm our pancakes that was already made, had some green pieces made inside of them.( I'm assuming it's something they are cleaning with). They did have a sign up, about didn't take food to your room or you'll get charged $50.00! I don't know if that's an old sign, but I seen quite a bit of people taking food out of that room.. But in your room on the phone is a speed dial for pizza ...lol.. So idk.. they do have a safe in the t room that takes credit cards. Oh and be careful, keep your eyes out for wild animals. Seen some cats and a loose little dog and I was chased by a skunk early 6am . Lucky didn't get spray.
Dirty window
The sign that said they'll charge $50.00 if food goes out of this room. Not sure if that's a old sign?
Nasty.. they didn't clean the bathroom from the other person that used the room before us.
Plug outlet not connected completely. Unsafe for little ones to be around.
Stayed 2 nights in Oct 2025

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing of what the pictures look like our stay in San Antonio was terrible not to mention room 129 has a foul smell room 127 had no remote or phone in it.then they did not respect the Expedia rate I was over charged for room.i would not ever stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing just wished for bigger towels and better lighting other than that amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor Manuel

Stayed 1 night in Sep 2025

2/10 Terrible

leonel

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, free breakfast and parking, convenient location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Stayed 2 nights in Sep 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was freindly
Stayed 4 nights in Sep 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel dirty unsanitary linen dirty bathroom n shower were not clean, and hotel has a bad smell
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tremaine

Stayed 2 nights in Sep 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Aug 2025

8/10 Good

Mingqi April

Travelled with partner
Liked: Staff & service
The room had moldy smells, AC didn’t work well. The staff were nice to change another room. The parking was easy, good breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
It was comfortable and really close to Fort Sam Houston which was reason for visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura, CORPUS CHRISTI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025