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Residence Inn by Marriott San Antonio SeaWorld/Lackland

3.0 star property

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Photo gallery for Residence Inn by Marriott San Antonio SeaWorld/Lackland

Terrace/patio
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot tub
  • Kitchen
  • Pool
  • Pet-friendly

Explore the area

Map
2838 Cinema Ridge, San Antonio, TX, 78238
  • Ingram Park Mall
    ‪10 min walk‬
  • San Antonio Aquarium
    ‪4 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn by Marriott San Antonio SeaWorld/Lackland

Hotel in San Antonio with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and conference space. Housekeeping is available on request.
Residence Inn by Marriott San Antonio SeaWorld/Lackland offers 109 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott San Antonio SeaWorld/Lackland. During your stay, you'll be within walking distance of Ingram Park Mall. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, conference space and convenience store
  • On-site recreation includes a gym and basketball
  • 15 minutes by car from River Walk and 15 minutes from San Antonio Zoo and Aquarium
  • Pets welcome for a fee
Residence Inn by Marriott San Antonio SeaWorld/Lackland offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 577 square feet (54 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott San Antonio SeaWorld/Lackland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 8 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 577 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott San Antonio SeaWorld/Lackland
Residence Inn Marriott SeaWorld/Lackland
Residence Inn Marriott SeaWorld/Lackland Hotel
Residence Inn Marriott SeaWorld/Lackland Hotel San Antonio
Residence Inn Marriott San Antonio SeaWorld/Lackland Hotel
Resince riott SeaWorldckland
Residence Inn by Marriott San Antonio SeaWorld/Lackland Hotel

Residence Inn by Marriott San Antonio SeaWorld/Lackland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 559 reviews
Rating 8 - Good. 154 out of 559 reviews
Rating 6 - Okay. 44 out of 559 reviews
Rating 4 - Poor. 24 out of 559 reviews
Rating 2 - Terrible. 23 out of 559 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sulyvette, Homestead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Sabine, Eagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good, but in 2025 they start to charge for parking, next week will be 3rd time and last, ill check for other option without pay for parking.
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Kendall

Overall a nice property, kids had a great time at the pool, breakfast was good with a large variety. However, the air conditioning was not working properly in our room and it shut completely off from 9:45pm-2:00am and we slept horrible. The air conditioning all over did not seem to be working properly as it was stuffy/humid in the lobby and halls also. Front desk did not seem to care when I told them.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Eluzmarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

It was amazing!!
Stayed 1 night in Mar 2025

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a car show that lasted till around 4am then picked back up around 7am . if we were warned beforehand we could of made other arrangements. kitchen staff was not very polite either
Stayed 4 nights in Mar 2025

6/10 Okay

Shanecia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We weren’t really in the room for most of our stay but there was no trash can, the toilet was difficult to flush, hotel needs updating, swim area needs updating, barely any face towels to use. We had to go ask for more. The toilet clogged but the maintenance guy came right away which I appreciated. The $8 a night parking doesn’t make sense. It’s a hotel with a parking lot, nothing special, no valet… etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kensey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Forrest

Travelled with family and small children
Liked: Amenities
The customer service was outstanding. Everyone went out of their way to accommodate our family. Roxanne was a rock star handling our very large group. Special thanks to her. Made our stay so much better.
Stayed 4 nights in Dec 2024

8/10 Good

Muthukumar

Stayed 6 nights in Dec 2024

10/10 Excellent

Allen

Stayed 10 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, room & stay!

Everything was so easy & efficient from check-in to check-out. Reception was helpful, extremely friendly & efficient throughout check-in & later on in the evening when we needed assistance for a broken glass out on the patio. The studio room was amazing with more than enough space for us & a great layout that was perfect for the 3 of us that were staying there. The price was comparable to other locations close by. While it was close to the highway (410) & shopping/entertainment, etc., it was surprisingly quiet in the courtyard/patio area which of course transferred to the room being quiet as well. We will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Oct 2024

2/10 Terrible

Xenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend this plave to my enemy

The hotel was happy to take my money but failed to provide the room I booked for my family of 5. Instead of 2 beds and a pullout sofa they gave me a 1 bed room, for 5 people including an infant. And of course overbooked and offered absolutely nothing for a lifetime Gold Membership from Marriott... now i need to fight rhem to get my money back.
Stayed 1 night in Oct 2024

8/10 Good

Reina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and excellent staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, room comfort

Centralized OK

I read a review where a family lost their 2 bedroom reservation, and we almost did too. They said they tried calling? Anyhow, broken elevator, 2 bedrooms with less beds, breakfast was ok. I wouldn't say 5 Star, but because it was comfy, we enjoyed it and wouldn't mind returning. Right next to couple restaurants and a cinema too. Halfway to sea world and riverwalk reason we got it, wasn't a bad idea. Do we get a discount for honesty? LOL
Stayed 2 nights in Aug 2024

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a couple issues but GREAT customer service

there were issues with the reservations at first but they quickly resolved everything they could. excellent customer service from every single person working there. I was there with 4 of my grandchildren for 1 full week. we had a blast
Stayed 7 nights in May 2024

6/10 Okay

Sandra

Liked: Staff & service, amenities
I wish the bathroom and kitchen could’ve been more sanitary
Stayed 5 nights in Apr 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great customer service!

The customer service and room and breakfast were phenomenal. It’s centrally located for the airport and Lackland Air Force base. The worst thing was the hot tub never got fixed the whole week we were there and the pool could’ve definitely been cleaner but that was all! We had a suite and a group of 6 and 7 when we had my son after his graduation. They congratulated all of us and were always accommodating when we needed extra towels and wash cloths or just to use the outside grill and laundry :) I would definitely stay again!
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Outdated with hidden fees.

I loved the breakfast daily it was great. The room needs to be updated and cleaner. Regardless if pet friendly the carpets were not clean and my dog kept finding food like chips and candy in corners. It seemed as though there had not been a thorough cleaning of any of the rugs not even the ones in the hallway. I saw two roaches in the kitchen and bought bug spray so where there is one there might be more. But I didn't get grossed out or complain we just handled it. At the pool, there were not enough towels so often we had to bring our own. For the amount paid, we expected a bit cleaner rooms. The last thing that was not ok was i was told i had to pay for parking when i booked it said there was free parking so that was a hidden fee i was not expecting especially because this was more of a suburb than a city hotel where i could have stayed and aid for parking.
Stayed 6 nights in Mar 2024