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Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Experience the perfect blend of modern and classic styles at this charming hotel, featuring a traditional gabled roof and inviting entrance.
Relax in this inviting space with a comfortable bed, armchair, and sofa, perfect for unwinding.
Relax in a serene garden oasis with a central fountain and beautifully manicured hedges surrounding a variety of vibrant flowers.
Relax in a cozy seating area with a fireplace, comfortable chairs, and a sofa.
Compact kitchen with modern appliances, island, and cabinetry.

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens or kitchenettes with fridges, microwaves and dishwashers. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Antonio Northwest - Medical Center. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the value of their stay
  • Just a 3-minute drive from USAA Corporate Office Headquarters and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Antonio Northwest - Medical Center offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. Sonesta ES Suites San Antonio Northwest - Medical Center also features barbecue grills, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Antonio hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 500 out of 1015 reviews
Rating 8 - Good. 246 out of 1015 reviews
Rating 6 - Okay. 118 out of 1015 reviews
Rating 4 - Poor. 71 out of 1015 reviews
Rating 2 - Terrible. 80 out of 1015 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall good but there was malfunctioning fridge inside the room and a few spots in the room were still dirty. Service members were friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristen, Atlanta

Travelled with pets
Liked: Staff & service, property conditions & facilities
I came into Texas from GA with my 2 dogs and booked last minute, so the stay was comfortable and decent for a dog friendly hotel, staff was very friendly as well. Beds were comfy
Stayed 1 night in Feb 2025

4/10 Poor

Pamela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. 2 rooms in the suite are plus! Bed not too comfortable. Pillows fair to midland.
Stayed 5 nights in Apr 2025

2/10 Terrible

Martha, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was outdated and upon arrival when checking in I wasn’t informed that I had to pay a $100 deposit. That wasn’t disclose when I booked my room with Expedia. I feel that it should have been stated it should’ve been in writing, but nevertheless, I paid it. I was told that I would get it back when I checked out my bed was very hard. My room was very cold and to top it out. The icemaker did not work. The toilet was the size to accommodate a toddler or a midget.
Stayed 1 night in Apr 2025

10/10 Excellent

fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great area, but the beds were not comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dorian

Travelled with family, Business traveller
Disliked: Cleanliness
For starters, there were two roaches in my unit. One crawled all on my clothes. I was in town for the Final Four and needed a comfortable place to lay my head down after a long day of work. The Sonesta served that purpose, but outside of that I wouldn't recommend staying here. I spent five nights here, and no one came to clean my room despite multiple requests. My key card stopped working five times for some reason too. It didn't even work the first time they gave it to me. The room was decently clean, and the mini-kitchen was nice. Those are pretty much the only redeeming factors.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Outdated Hotel

The staff was friendly enough but the hotel is heavily dated. Everything is old from the carpet to ceiling. The plumbing in my room was broken, the sink took forever to drain. TVs are old and there is a serious delay after clicking options with the remote. Overall, it’s a good choice if you just need a place to lay down.
Stayed 4 nights in Apr 2025

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay at sonesta e s whenever I travel. This weekend is the second time I have stayed at the San. Antonio location and i can honestly say that I have finally found my hom away from home. my place.finally found
Stayed 3 nights in Apr 2025

10/10 Excellent

Araceli, Sarasota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very clean ruins
Stayed 1 night in Mar 2025

8/10 Good

Chad

Stayed 15 nights in Mar 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality!

I love this hotel! I stay there regularly and have never been disappointed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy drive to downtown
Stayed 4 nights in Apr 2025

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Key reader didn’t work well. Maintenance unwilling to fix it because “it’s going to be replaced soon anyway”
Stayed 6 nights in Apr 2025

6/10 Okay

Tracie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay there again

This was one of the cleanest, most spacious hotels I've ever stayed at. The staff was friendly. One thing I wish I could have changed was that the first-floor hallway area near the front desk smelled like weed. Also, the walls are thin, so I could hear the baby fussing on the other side of my wall and noises from the room upstairs.
Stayed 2 nights in Apr 2025

4/10 Poor

Josie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking refrigerator, all side doors left unlocked at all hours so anyone could walk in. Blood stains on lamp shades. Main Door didn't lock properly. Shower didn't drain. Horrible experience. Unfortunately we could've find a another hotel last minute and had to pay an outrageous amount for a nasty room here. Pictures look nothing like the actual conditions of the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Stayed 2 nights in Mar 2025

10/10 Excellent

Rashaya

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Melissa Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rozycki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Staff & service

BEST rest and EXCELLENT breakfasts

This is my favorite hotel near the Medical Center area of San Antonio. Their rooms have comfortable beds/pillows, and the BEST breakfasts. They serve chobani yogurt, a selection of various preparations of eggs, always have some sort of sausage or bacon, as well as freshly made pancakes and oatmeal. Amazing value
Stayed 5 nights in Mar 2025