stayAPT Suites San Antonio-Lackland

2.5 star property

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Photo gallery for stayAPT Suites San Antonio-Lackland

Relax in a stylish outdoor seating area with a sofa, armchairs, and a fire pit.
Enjoy cooking in this well-equipped kitchen with a sink, granite countertop, and ample storage.
Enjoy a spacious kitchen with a central island, bar stools, and a cozy seating area with a sofa and armchair.
Two single beds with white bedding, a desk, and a flat-screen TV are featured in this stylish room.
Stylish hotel with a brick and glass facade, offering a covered entrance and parking spaces.

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • Lackland Air Force Base
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Double Queen Suite

9.4 out of 10
Exceptional
(102 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

9.6 out of 10
Exceptional
(24 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
A fitness centre, laundry facilities and barbecues are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and a lift. Free self parking is available.

This San Antonio hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 426 out of 607 reviews
Rating 8 - Good. 110 out of 607 reviews
Rating 6 - Okay. 43 out of 607 reviews
Rating 4 - Poor. 13 out of 607 reviews
Rating 2 - Terrible. 15 out of 607 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Stayed 2 nights in Mar 2025

10/10 Excellent

Jermaine

Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given an ADA room (not requested) and had a problem with water running all over the bathroom floor
Stayed 1 night in Apr 2025

2/10 Terrible

Paulina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Smell ugly and no house keeping actually not even the front servive
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hector R.

Travelled with family
Liked: Cleanliness, amenities
Excellent staff service, great room features but my room needed some care ( it was clean though)
Stayed 3 nights in Apr 2025

4/10 Poor

Mallorie

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was NOT clean. The kitchen was the reason for picking this hotel and we were disappointed to find there was hardly any kitchen utensils/pots/pans. They only have the most very basic stuff.
Stayed 7 nights in Feb 2025

6/10 Okay

Vicky Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The floors in our apt were not as clean as you would expect. Only 1 pot, 1 pan, no lids. No baking suppliess at all. No paper towels or dishwashing soap. Only 1 potholder & dish towel. No stopper for sink. Only 3-4 plates/glasses/silverware for a place that 6 guests could stay. 1 hangar! Went to the office 3 different times for various things, nobody ever there. Found a housekeeper once to get what we needed. And we knew this, but no pool for a city that is extremely hot from April - October.
Stayed 7 nights in Apr 2025

6/10 Okay

Debbie

Stayed 4 nights in Apr 2025

8/10 Good

Eileen

Travelled with family
Liked: Property conditions & facilities

Good place to stay for a soccer tournament

Having a kitchen, full size refrigerator, and ample space was convenient for a weekend soccer tournament. It seemed clean, but I did see a few small bugs and possibly a cockroach. It was very quiet, and it seemed relatively well maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dora, Conroe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kendra

Stayed 3 nights in Mar 2025

6/10 Okay

Kathryn

Liked: Staff & service, amenities, property conditions & facilities
Staff were all very friendly and helpful. The place was fine for the price. We were there for airforce graduation and it was close to the base. Overall the stay was fine, but cleanliness needs improvement. The surfaces were clean, but there was dog hair all over the couch upon arrival, the kitchen floor had spots where something had been spilled and not mopped and the toilet seat was broken. The bed was very comfortable and the place was quiet and in a safe neighborhood. Had it been cleaner, I would've given 5 stars because I liked everything else about our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amenities. Very secure.
Stayed 4 nights in Mar 2025

8/10 Good

deavan

Stayed 3 nights in Mar 2025

10/10 Excellent

Arthur

Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities
the carpet was very dirty
Stayed 5 nights in Mar 2025

6/10 Okay

Cristal

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Usvaldo

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff was very friendly There was no soap or paper towel in the kitchen but we just ran to the dollar store and got some. I’m not sure if they forgot or if they just don’t supply it. It was not a big deal. I would most definitely stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great concept

Work crew stayed there for a job in the area. I had stayed the week previous. Rooms are great. Having the full kitchen saved us a lot of food cost as well. Private courtyard a plus. Rooms felt big and were clean. Quiet area with easy access to highway.
Stayed 5 nights in Mar 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
It was like home
Stayed 2 nights in Mar 2025

10/10 Excellent

Rendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025