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stayAPT Suites San Antonio-Lackland

2.5 star property

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Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Property video
1 bedroom, individually furnished, desk, laptop workspace
Full-sized fridge, microwave, oven, stovetop
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Place, Lackland Air Force Base
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-sized fridge, microwave, oven, stovetop

Double Queen Suite

9.2 out of 10
Wonderful
(109 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-sized fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
A fitness centre, laundry facilities and barbecues are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and a lift. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

Reviews

stayAPT Suites San Antonio-Lackland Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 509 out of 728 reviews
Rating 8 - Good. 135 out of 728 reviews
Rating 6 - Okay. 53 out of 728 reviews
Rating 4 - Poor. 14 out of 728 reviews
Rating 2 - Terrible. 17 out of 728 reviews

Reviews

8/10 Good

Regan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for our son’s graduation from USAF BMT. It was a great location and the room was big enough for us all to hang out and our son to relax.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shaunda

Stayed 2 nights in Aug 2025

10/10 Excellent

Zabdiel Garza

Liked: Cleanliness, property conditions & facilities
Spacious super clean and safety night parking lot security and in and out security
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best customer service

wow let me say this. I had the best experience at this hotel. I met the young lady that checked me in on 15 August around 6 pm and she also checked me out on 17 August. I think her name is Janet, but I know it starts with a J. she’s very sweet very helpful and very kind. She is example of showing hospitality and she knows her job she, if you ask her something she’s not going to complain or huff and puff like you’re bothering her. She’s going to help you to the fullest and that’s what I liked about her. You don’t get a lot of young people her age that take their job seriously. However, the place was very clean. It was safe, not even noisy. No noise. I heard it was the one in my room when my kids were running around.
Stayed 2 nights in Aug 2025

8/10 Good

Claudia A

Stayed 2 nights in Aug 2025

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place and not "old". Sometimes the people congregating in the courtyard can get loud, but overall, it's not a bad place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrei

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Great little apartment!
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria De La

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wheelchair accessible and was perfect for my mother! Clean and spacious. Security during the night gives peace of mind while you rest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Stayed once and came back cause I enjoyed my stay the first time. This is forever my 1st pick when I come to San Antonio.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steven, Royal Palm Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and did not smell like mold. The room did not supply paper towels or dish soap w/sponge. But Nicole our dear front office lady helped us out and gave it to us. Would definite go back here and would recommend this Hotel to family and friends.
Stayed 2 nights in Jul 2025

6/10 Okay

Sydnee

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and the staff was very friendly and helpful.
Stayed 14 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

It was a two day trip to attend my brothers BMT graduation. The hotel was close to the Air Force Base and had a lot of shops and restaurants close by. The room was spacious and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 1 night in Jul 2025

10/10 Excellent

Dellia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

I really enjoyed my stay. It was really nice. It had a home feeling. It had a very nice set up. With a kitchen and living room area. I will always try to stay at APT hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super cute for a family

Very cute set up and well up to date. Had everything we needed
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025