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stayAPT Suites San Antonio-Lackland

2.5 star property

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Courtyard
Property video
Full-sized fridge, microwave, oven, stovetop
1 bedroom, individually furnished, desk, laptop workspace
Full-sized fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Westover Hills Lung Center
    ‪5 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-sized fridge, microwave, oven, stovetop

Double Queen Suite

9.2 out of 10
Wonderful
(111 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-sized fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
A fitness centre, laundry facilities and barbecues are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and a lift. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 531 out of 759 reviews
Rating 8 - Good. 141 out of 759 reviews
Rating 6 - Okay. 54 out of 759 reviews
Rating 4 - Poor. 15 out of 759 reviews
Rating 2 - Terrible. 18 out of 759 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

cody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooom was nice everything looked clean expect my wife and daughter were kept complaining about getting bit and woke up the next morning with bites on there back
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We arrived and check in went smoothly. Parking was right in front of the property. Parking include and easy access. My husband and I were pleased with the room. Very clean. Rooms and property as seen in pictures. Air conditioning was good. It did not feel humid and the AC turned off and on at a good rate. We only stayed for 2 days no room or staff issues. If we go back to San Antonio we will stay here. Kitchen is big enough to cook for a family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Nice staff, clean room, good parking. Very comfortable, will definitely stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Jeselli

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was overall pleasant, though there were several areas that could be improved. The suite’s layout was a highlight. The kitchen and living room space gave it the feel of a small apartment, which made the stay comfortable and convenient. Cleanliness was generally acceptable, though there were a few stray hairs around the bathtub and shower curtain that could have been cleaned more thoroughly. It wasn’t a major issue, but a bit more attention to detail would make a difference. The bed, however, could use some updating. The sheets felt worn and slightly rough, and the comforter was quite thin. While extra blankets were available, a newer, higher quality comforter would make the sleeping experience much more comfortable. The air conditioning was another drawback, as it took several hours to lower the temperature even slightly, which was inconvenient. Additionally, the room didn’t get completely dark at night, which may be an issue for guests who prefer a pitch black environment for sleeping. Finally, there were some cigarette butts on the ground just outside our door, which detracted from the overall cleanliness of the property exterior. Overall, the stay was decent and the space itself was inviting, but with some improvements to cleanliness, bedding quality, and maintenance, it could easily be a much better experience. I will add what you receive for the price is unbeatable in comparison to the higher end luxury hotels. I’d stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe and entrance to room required a card or keyless read which was a very smart idea. Room was perfect room temperature
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Lots of room. Full size reftgerstor very convienant. Beds extremely uncomfortable and sheets had hair on them. Blow dryer was missing. Lots of highway noise.
Stayed 1 night in Oct 2025

8/10 Good

April

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this was a great stay, would have loved for it to be cleaned a little better but overall was a nice experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Heidi

Travelled with family
Property from the outside was neat and clean. Team in the front while checking in were friendly. The room was standard. When entering the apartment it did seem nice. But upon further examination the are was not properly cleaned. The dishes were dirty, something smeared on bathroom wall, the couch what looked like a stain was actually food smeared that had not been cleaned. The little couch table was sticky. Water pressure for the shower was horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was very easy and secure. Staff was great, rooms were very clean and location was in a safe area. I was really surprised as this was my first stay here. Exceeded my expectations and I will definitely stay again!!
Stayed 2 nights in Oct 2025

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was good except the floors were super dirty! Our feet and kids feet were black…
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as exoected
Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Stayed 2 nights in Oct 2025

10/10 Excellent

Stacy, Jacksonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the full kitchen and separate bedroom. The front desk was super helpful
Stayed 2 nights in Oct 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Aug 2025

8/10 Good

Blake

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

EDWARD, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we had was maintenance. We stayed for 7 days and never had anyone come in to clean our room. On another note, we didn't have any drawers in bathroom and bedroom.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, quiet, pleasant staff
Stayed 10 nights in Sep 2025

8/10 Good

sandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was clean and quiet. It was difficult to get help at desk during normal hours. Rarely anyone at desk to help. If you get locked out there is no one around to help. Cookware in room was sub standard. So if you plan on cooking, be prepared to go buy pots_pans. There is a coffee maker in room but the coffee supplied is enough for half pot. No ice machine on Property. The lobby had a restroom that gave lobby a horrible stentch 24/7.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sid

Stayed 2 nights in Sep 2025

10/10 Excellent

ELIZABETH

Stayed 2 nights in Sep 2025

10/10 Excellent

Mishon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with a great kitchen in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2025