Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Business centre
Free daily full breakfast
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Lackland Air Force Base
    ‪6 min drive‬
  • San Antonio SeaWorld
    ‪7 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from Lackland Air Force Base and 9 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 4.32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 49 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 4.32 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 670 out of 1076 reviews
Rating 8 - Good. 214 out of 1076 reviews
Rating 6 - Okay. 78 out of 1076 reviews
Rating 4 - Poor. 52 out of 1076 reviews
Rating 2 - Terrible. 62 out of 1076 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. It was very quiet. Great breakfast just very nice. Stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will back soon
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. Very convenient.
Stayed 2 nights in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Apr 2025

8/10 Good

Danny, Houston

Travelled with family
Liked: Cleanliness, staff & service
For the most part good. However, there were not towels in the room and phone to call room service didn’t work. Requested the towels in the front desk and didn’t come, requested a second time and waited until they brought the towels since didn’t trust the he service anymore.
Stayed 1 night in Apr 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice atmosphere.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abrahan T

Stayed 3 nights in Feb 2025

10/10 Excellent

Willie, Harvy

Stayed 2 nights in Apr 2025

10/10 Excellent

john

Stayed 4 nights in Apr 2025

8/10 Good

Sharone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
The beat thing about my room was the bed with the comfortable pillows and blanket!
Stayed 3 nights in Apr 2025

4/10 Poor

daniel

Disliked: Room comfort
Rooms did not have sufficient power outlets. Especially on both sides of the beds. Kids running around at all hours of the night. Pillows extremely flat.
Stayed 1 night in Apr 2025

8/10 Good

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk was extremely kind (I hate I didn’t catch his name).
Stayed 1 night in Mar 2025

8/10 Good

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and confortable, facilities nice, quality of services, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Amenities
.
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Travelled with family
I liked that it was a nice are. I didn’t like the beds, they were very uncomfortably, way too hard. My back is hurting so much that i will probably have to go get a full back massage.
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Breakfast was great! There were some guests who smoked in their rooms and the alarms went off both nights. Not the hotel’s fault but annoying nonetheless. The front desk clerk was wonderful. Expedia double booked my stay, and the guy at the front desk cancelled it for me so I wouldn’t have to worry about. He went above and beyond! The biggest downside was the road construction happening. I’d stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Reyna

Stayed 2 nights in Dec 2024

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025