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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Exterior
Lobby
Free daily full breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

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9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪3 min drive‬
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(105 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

Lobby
SpringHill Suites by Marriott San Antonio SeaWorld Lackland
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,001 reviews
The price is €82
includes taxes & fees
5 Apr - 6 Apr
SpringHill Suites by Marriott San Antonio SeaWorld Lackland

About this property

Tru by Hilton San Antonio Lackland Sea World

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 9 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.41 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 49 per accommodation, per stay
  • 1.78 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 723 out of 1155 reviews
Rating 8 - Good. 227 out of 1155 reviews
Rating 6 - Okay. 93 out of 1155 reviews
Rating 4 - Poor. 56 out of 1155 reviews
Rating 2 - Terrible. 56 out of 1155 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

Nekesha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Donna

Stayed 2 nights in Dec 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was the best hotel ever! Concierge was super friendly I loved it here!
Stayed 2 nights in Dec 2025

10/10 Excellent

Krystal

Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mareme

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Homero

Stayed 2 nights in Dec 2025

6/10 Okay

Chand

Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Rolando, Arlington

Liked: Cleanliness, property conditions & facilities
Great location stay.
Stayed 3 nights in Nov 2025

8/10 Good

Bart van der

Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Lauro

Stayed 2 nights in Dec 2025

4/10 Poor

Dillon

Travelled with partner
Disliked: Amenities
I had a room with a king size bed reserved but when checking in they ran out which was confusing defeating the purpose of a reservation. Unless the room a/c was set at 60 degrees the room would get musty and muggy. The showers full heat setting was luke warm. Breakfast was pretty bland and some of the pancake and waffle makers were not working.
Stayed 1 night in Dec 2025

8/10 Good

Sandra, NEWINGTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good overall. Inclusive breakfast was good. Only complaint is shower was awful. Very little pressure, shower head was mostly clogged. Have stayed in alot of hotels, this was by far the worst shower I've used.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANITA, BEEVILLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cozy dining area
Stayed 1 night in Dec 2025

6/10 Okay

Breanna

Travelled with family and small children
Floors were dirty, sink was clogged with hair, bathroom lock was broken
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great omelettes and bacon and potatoes wedges. staff was accommodating and friendly. Room was clean and comfortable. Pillows was horrible for me my head sunk right through no support, my husband loved the pillows. So would be nice to have both the feather pillows or whatever it is and a more supportive pillow to choose from. I ended up getting a hand towel from the bathroom and putting it under the pillow and that helped me a lot. That's my only complaint. I love the night lights on the switch
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room. Comfortable beds. Great breakfast and play area. Family thoroughly enjoyed the entire stay.
Stayed 1 night in Dec 2025

4/10 Poor

Yamila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was good, shower floor was dirty. The pool was not cleaned. First night we tried to use it and it had a bandaid on the floor and hairs. Went back two days later. Same Bandaid was there. Used the gym, and there was no water. All the reusable water filters were red. I let an employee know and they were never replaced. Would not stay here again. Staff were friendly, but this hotel is lacking maintenance.
Stayed 4 nights in Dec 2025

10/10 Excellent

Makaila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely recommend! It’s so clean, cute and the staff is so sweet. I would definitely stay here again. I work remotely and not only was I able to work in my room but I also worked in every area of the lobby and was pleased with how there were outlets everywhere.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start e
Stayed 2 nights in Dec 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
We love staying there when we come into town. It’s so convenient near my family and accommodate my pup wonderfully I always book here when I’m in town.
Stayed 2 nights in Nov 2025

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