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Hotel San Carlos Plaza

3.0 star property

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Photo gallery for Hotel San Carlos Plaza

3 outdoor pools
Lobby
Superior Room, Multiple Beds, Balcony, Ocean View | Terrace/patio
Front of property
3 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Paseo Mar de Bermejo, Los Algodones, San Carlos, SON, 85506
  • Place, Cerro Tetakawi
  • Place, Los Algodones
    ‪7 min drive‬
  • Place, Piedras Beach
    ‪8 min drive‬
  • Airport, Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.0 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Balcony, Ocean View

Luxury Room, 2 Double Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Double Beds, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Multiple Beds, Ocean View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Balcony, Ocean View

Superior Room, Multiple Beds, Balcony, Ocean View | Living area | 32-inch flat-screen TV with cable channels, TV

Superior Room, Multiple Beds, Balcony, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, Multiple Beds, Balcony, Ocean View

Presidential Room, Multiple Beds, Balcony, Ocean View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Presidential Room, Multiple Beds, Balcony, Ocean View

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

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  • Parking included
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The price is €155
includes taxes & fees
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About this property

Hotel San Carlos Plaza

Beachfront hotel with 2 restaurants and 3 outdoor pools
Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants. Change of towels is available on request
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

This San Carlos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos Plaza. During your stay, you'll be within walking distance of Los Algodones. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute drive from Los Algodones and a few minutes from Cerro Tetakawi
There are 2 restaurants on site, along with a nearby corner/local shop. WiFi is free in public spaces. Hotel San Carlos Plaza offers its guests 3 outdoor swimming pools. Event space at this hotel measures 244 square feet (23 square metres) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at Hotel San Carlos Plaza. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Carlos hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel San Carlos Plaza has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 290 to 350 for adults and MXN 180 to 250 for children
  • 2 restaurants
  • Private picnics

Things to do

  • 3 outdoor pools
  • Designer stores
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 244 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 290 to 350 for adults and MXN 180 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL SAN CARLOS PLAZA Hotel
HOTEL SAN CARLOS PLAZA San Carlos
HOTEL SAN CARLOS PLAZA Hotel San Carlos

Hotel San Carlos Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 630 reviews
Rating 8 - Good. 147 out of 630 reviews
Rating 6 - Okay. 104 out of 630 reviews
Rating 4 - Poor. 60 out of 630 reviews
Rating 2 - Terrible. 65 out of 630 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ramya

Travelled with family
Liked: Property conditions & facilities, room comfort

Horrible experience

Water was shut off the whole night due to a plumbing problem. Since 8pm the day we checked and the 8am the day we checkout , there was no water in bathroom , no water for toilet , no water for brushing and all basic things in the morning . We just came back from pool and trying to bath but there was no water and we all had to go to bed without taking bath with the chlorine smell on the body. Kids were completely terrified without water the whole night as there was no drop of water in bathroom. Whenever we ask the reception they were kept on saying 1 hr , 10 mins water will be back but it came only the next day morning 8am. We asked for compensation atleast during the checkout , they said they can’t do that . They promised to give a 50% reduction in next stay but that email has not come until now. It was totally horrible experience and I would NOT recommend to anybody. This hotel is overrated .
Stayed 1 night in Jul 2025

4/10 Poor

ELIA, Rio Rico

Stayed 2 nights in Jul 2025

4/10 Poor

Maurice

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not belive the 4 star review on this hotel.....I give this honestly a 1 star and the star is only because the AC was working. There's too much to say that was horrible about this hotel but I'll give a few that people might care about. The rooms are so old looking, the bathtub is way higher than the floor you stand on, so be careful with that! And the wifi password changes almost daily and it's very spotty. Not to mention WHEN YOU SHOWER, the water is so weak and so little, that you take a while to really shower and get clean.....horrible choice. Overall, I wouldn't go back....
Stayed 7 nights in Jul 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service
Rooms are starting to show age. A/C unit thermostat not working properly. In my opinion the room level I rented should have small fridge and maybe a microwave oven.
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend time with family.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mayra

Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our very first time experiencing San Carlos plaza was seven years ago, and our stay was phenomenal. The room we were assigned was tip top condition, from the entrance of the hotel to the room was great. This time, our overall experience was nothing compared to the first time we visited San Carlos Plaza. In the 7 years, unfortunately San Carlos Plaza has deteriorated, from the entrance of the hotel having no AC to the rooms being outdated and not updated as you would expect from a big resort brand. Unfortunately for us, the door did not completely shut and was badly damaged, the primary door lock did not work, our sink was cracked, the caulking inside the bathroom near tub and toilet looked poorly done. The drainage on both bathtub and sink would get extremely clogged. Multiple outlets (not working) the light switches did not work, the lighting was poor, the light shade DISGUSTING! The bedding (white sheets) had multiple yellowing stains, furniture super outdated, on one occasion, I requested a broom to sweep up the sand the kids were bringing up, and when we got our room service, the lady did not pick up the dirt that I had piled up near the side of the wall. Our overall experience, our stay was not the greatest, but the staff are all very kind, polite and professional! Unfortunately for us, we would opt out of staying in San Carlos Plaza in the future.
Stayed 3 nights in Jul 2025

2/10 Terrible

Luis

Travelled with family and small children
Old hotel air no good no maintenance
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location onto the beach. Clean all around. Helpful staff. Rooms could use a little update with lighting. Would’ve liked pools to be open later on weekends.
Stayed 3 nights in Jul 2025

4/10 Poor

Abraham

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
En realidad no recomiendo este resort, cabe destacar que para ser un resort esperaba más de ello y fue todo lo contrario..
Stayed 2 nights in Jul 2025

4/10 Poor

Maria, Rio Rico

Liked: Staff & service
Muy viejo muy mal cuido parte del closet con óxido el baño parte del piso sucio las albercas el agua muy sucia muy mal olor el cuarto muy mala experiencia
Stayed 1 night in Jul 2025

6/10 Okay

Octavio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed here off and on for the last 20 years and I can honestly say that nothing has been done to this place. Rooms are in sad shape and need work.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2025

8/10 Good

LUIS

Stayed 1 night in Jun 2025

8/10 Good

Javier, Chaparral

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 3 nights in Jun 2025

10/10 Excellent

Maritza, rio rico

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jun 2025

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really like the stay. I loved the food and restaurant. The service of the waiter Cosme is excellent! The only thing I would like to say that I did not like is that the schedule of the pool is from 9am- 9pm which is late in the morning, so the day you are departing you cannot use it. Also they have a different schedule posted by the rooms 8am-10pm. So it was confusing.
Stayed 1 night in Jun 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Lots of delicious food and restaurants. Friendly staff. Lots of activities. Everything you need onsite
Stayed 3 nights in Jun 2025

6/10 Okay

Ruben

Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place over crowed and understaffed the pool was dirty and no service. The place is a complete disaster
Stayed 4 nights in Jun 2025

8/10 Good

Javier

Travelled with group
Liked: Amenities
The Rooms need to be up dated. Bath tub was old.
Stayed 1 night in Jun 2025

8/10 Good

miguel, tucson

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My family enjoyed the slides and pool area. The rest of hotel amenities was old, outdated and neglected. Im sorry to leave negative comments since the staff was great. Wake up call to owners/upper management to re-invest in the the property. Bathroom was clogged and tiles missing, cracks everywhere
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Karla

Travelled with family
Went to a family wedding at the hotel. Kids enjoyed the pool, spa is really nice and good breakfast buffet.
Stayed 2 nights in Jun 2025