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Santuario Las Escaleras

3.0 star property

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Photo gallery for Santuario Las Escaleras

Outdoor dining
Reception
Front of property
Couples treatment room(s), aromatherapy, body scrubs, reflexology
Owner Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Isauro Rossete 4, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Ciudad Cuauhtemoc
    ‪8 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Owner Suite

Owner Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Owner Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Minibar, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | View from room

Presidential Suite, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Master)

Suite (Master) | Minibar, iron/ironing board, free WiFi, bed sheets

Suite (Master)

9.8 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About this property

Santuario Las Escaleras

Hotel in San Cristóbal de las Casas with free breakfast and spa services
A restaurant, spa services and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance.
Santuario Las Escaleras offers 12 accommodations with minibars and complimentary bathrobes. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Santuario Las Escaleras, you're just a quick walk from Amber Museum of Chiapas. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to body scrubs, aromatherapy or massages at Las Escaleras
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Amber Museum of Chiapas and Church of San Cristobal
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Santuario Las Escaleras. The hotel can provide concierge services and wedding services.

This 3-star San Cristóbal de las Casas hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Santuario Las Escaleras has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 1 August 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Santuario Las Escaleras

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 189 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Santuario Las Escaleras offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Escaleras
Las Escaleras Hotel San Cristobal de las Casas
Las Escaleras San Cristobal de las Casas