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The Neon Elm Hotel

2.0 star property

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Photo gallery for The Neon Elm Hotel

Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels
Exterior
Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels
Elite Studio Suite | Free WiFi, bed sheets
Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
410 Elm St, San Diego, CA, 92101
  • Place, Balboa Park
    ‪2 min walk‬
  • Place, Petco Park
    ‪3 min drive‬
  • Place, San Diego Convention Center
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed | Free WiFi, bed sheets

Comfort Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed | Free WiFi, bed sheets

Standard Twin Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite | Free WiFi, bed sheets

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite | Free WiFi, bed sheets

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Elite Studio Suite

Elite Studio Suite | View from room

Elite Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio Suite

Standard Studio Suite | Free WiFi, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Free WiFi, bed sheets

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Free WiFi, bed sheets

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite | Free WiFi, bed sheets

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Neon Elm Hotel

This smoke-free hotel features express check-out.
The Neon Elm Hotel offers 50 accommodations with a hairdryer. This San Diego hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Fridges and coffee/tea makers are provided.
Our customers tell us that they can't get enough of the helpful staff at The Neon Elm Hotel. During your stay, you're just a quick walk from Balboa Park.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Balboa Park and a 3-minute drive from Petco Park
The Neon Elm Hotel offers its guests express check-out. The front desk is open around the clock.

This San Diego hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (USD 25 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 12:30 PM - 9:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

The Neon Elm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better response time would be better; took awhile to get the codes to enter the property and my room. Would also be nice to have bigger towels; they were a bit small to dry off with after showering. Besides all that; great place. Clean; newly renovated. Front desk guy was cool. One thing I did have issue with was the homelessness. Shady characters hanging around the property. Would be nice if the property owners/managers had a nice relationship with SDPD to help move/keep the homeless out of the area. Besides all that; I’d rate my stay 4.5/5 stars.
Stayed 2 nights in May 2026

6/10 Okay

Hugo

Liked: Staff & service
The place is not bad — for the price, it’s acceptable. However, it was strange to have a bathroom without a washbasin and to have to shave in the kitchen. The people are friendly while you’re there, but they do not respond to requests once you leave. Even now, one month later, I’m still trying to get the invoice for my payment and I’m still waiting. Not a great experience in that way., otherwise, an okay place to stay in you have a low budget.
Stayed 5 nights in Apr 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Could use a chair or bedside table.
Stayed 2 nights in May 2026