2/10 Terrible
Rosabelle
Travelled with family
27 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
So when I called the first two times I asked him for a first floor room because of our dogs. We did not get that so they had to look for a room for us. Then when they found one we got into the room, the room was somewhat clean. There was things in the microwave and there was things left over in the drawers. This room was not very cleaned at all. They did offer us another room, but my son who has autism was already relaxing and laying down. So we just stayed in the room. But we did have room service come to the room and clean it. But I still felt like that room that we stayed in was not very clean. Plus that when we took a shower in the bathtub the tub just started tub, with water because the drain was not draining fast enough. I used to be a manager for a hotel for housekeeping. I really think that the managers need to look into all the rooms after the housekeeping is done cleaning the room. Because I feel like sometimes they are not doing their jobs. Because this is the second time we stayed at a hotel like this, and it was the same way. Again thank you very much. I don’t think we will be staying at this hotel ever again.
Rosabelle
Stayed 2 nights in Apr 2025