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Sonesta ES Suites Carmel Mountain – San Diego

Property class: 3

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Photo gallery for Sonesta ES Suites Carmel Mountain – San Diego

Terrace/patio
Lobby
Exterior
Lobby
Premium bedding, down duvets, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11002 Rancho Carmel Dr, San Diego, CA, 92128
  • Place, Carmel Mountain Ranch Golf Course
    ‪13 min walk‬
  • Place, Carmel Mountain Plaza
    ‪14 min walk‬
  • Place, Marine Corps Air Station Miramar
    ‪10 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom Pool View)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom Pool View)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

9.0 out of 10
Wonderful
(18 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Executive Corner One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (Executive Corner One Bedroom)

9.2 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(68 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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About this property

Sonesta ES Suites Carmel Mountain – San Diego

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business centre and conference space. Weekly housekeeping is available.
Sonesta ES Suites Carmel Mountain – San Diego offers 124 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Carmel Mountain – San Diego. During your stay, you'll be within walking distance of Carmel Mountain Ranch Golf Course. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • 8 minutes by car from Iron Mountain and 8 minutes from Oaks North Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites Carmel Mountain – San Diego offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 325 square feet (30 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Carmel Mountain – San Diego. Parking is available for a fee.

This 3-star San Diego hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:30 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 325 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Marriott Rancho Bernardo Carmel Mntn Ranch
Residence Inn Marriott Rancho Bernardo Carmel Mntn Ranch

Sonesta ES Suites Carmel Mountain – San Diego Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nirandone

Stayed 2 nights in Jan 2026

8/10 Good

Miguel

Stayed 1 night in Jan 2026

8/10 Good

Deandre

Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 5 nights in Jan 2026

10/10 Excellent

Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Jan 2026

4/10 Poor

Joel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
From the moment we arrived, this did not feel like an Embassy Suites. The lobby looked rundown, and both check-in staff we encountered were rude and distracted. The elevator carpet was filthy, which made us worry about cleanliness. The room was only okay and clearly needed a deep clean. The bed was uncomfortable, and the shower pressure was extremely weak. We would not stay here again and will reconsider booking with this hotel brand in the future.
Stayed 1 night in Jan 2026

8/10 Good

Marjan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a lot better than I expected. Nice and clean. Served our purpose.
Stayed 1 night in Jan 2026

10/10 Excellent

Arthur

Stayed 1 night in Jan 2026

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast menu had options but the pancake maker was out of service for several days while we were there. The food quality also wasn't great (floppy bacon, half-warmed sausage). The employees were very kind in the breakfast area, however. The man at the front desk seemed miserable to be there. He didn't tell us about any amenities - pool, breakfast times, wifi, etc. Just where the building area was where we were staying. We also had to go ask for towels, bedsheets and blankets because they were "short on room service." Our family enjoyed the pool and hot tub, but generally, I'm not sure we would go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Gregory H

Liked: Cleanliness, staff & service, amenities
Nice room, and staff, and great location.
Stayed 3 nights in Jan 2026

6/10 Okay

maria

Stayed 1 night in Dec 2025

10/10 Excellent

Arthur

Stayed 1 night in Jan 2026

10/10 Excellent

Harjot

Stayed 2 nights in Dec 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff as not at the front desk when I checked out. And the bathrooms need to be remodeled
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Stayed 1 night in Dec 2025

6/10 Okay

Lanii

Travelled with partner
Disliked: Amenities
There was a worker in my room at 7pm at night. The room smelled like wet dog and chemicals. The bathroom tiles were rugged and bed was uncomfortable. Daily pay for parking at the facility. overnight associate rarely present.
Stayed 2 nights in Jan 2026

10/10 Excellent

FNU

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was efficiently laid out. Housekeeping was every 6 days was fine with our family—will take that for the very economical rates. Staff were friendly and the breakfast was always fully stocked.
Stayed 6 nights in Dec 2025

10/10 Excellent

Petar-Vasilij

Stayed 1 night in Jan 2026

10/10 Excellent

Kateryna

Stayed 4 nights in Dec 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the space that the two bedroom suite provided. Breakfast was a little disappointing. Had a leak from our exterior window and we’re not offered a new room. They just put towels down. Overall we had a good stay and would likely return because the location and space were great for us.
Stayed 6 nights in Dec 2025

6/10 Okay

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
The breakfast was the best feature. Staff very unattentive. Left a request form for missing room items, never received them. Jacuzzi was on, but the water was very low so it was just a tub of tepid water.
Stayed 2 nights in Dec 2025

10/10 Excellent

Antonio

Stayed 2 nights in Dec 2025

8/10 Good

Patibhaninee

Stayed 1 night in Dec 2025