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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Aerial view
Interior
Basic Room, Hill View | View from room
View from room
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪11 min walk‬
  • Place, San Gimignano Communal Palace
    ‪11 min walk‬
  • Place, Piazza della Cisterna
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel cot

Comfort Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, travel cot

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View | Minibar, in-room safe, desk, travel cot

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel cot

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and rooftop terrace
A bar/lounge, a poolside bar and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool and a children's pool.
RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at RELAIS SANTA CHIARA - TUSCANY CHARME, you're just a quick walk from Historical Torture Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails and bicycles to rent
  • Within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
RELAIS SANTA CHIARA - TUSCANY CHARME offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at RELAIS SANTA CHIARA - TUSCANY CHARME. For a fee, parking is available.

This 4-star San Gimignano hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 November and 21 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT052028A1UQA2FCVK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 419 reviews
Rating 8 - Good. 144 out of 419 reviews
Rating 6 - Okay. 46 out of 419 reviews
Rating 4 - Poor. 14 out of 419 reviews
Rating 2 - Terrible. 6 out of 419 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nearby town centre but very shabby hotel and the rooms are sparse. Parking is offsite and the elevator was mostly broken. Wouldn’t stay here again. But the staff were very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scores 10! highly recommended.

This is a highly recommended hotel! The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town. Everything was just excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Lucy, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A weekend in San Gimignano

Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

silvio, sunny isles

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and nice breakfast

Just a one night couple stay on a road trip round Italy. Firstly what a view from the balcony! Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better. Breakfast was very good lots of variety on the day there. One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to get into historical Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable. I had a room with a balcony and it was amazing to watch the sunrise and sunset from there. The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from. My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡. 2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons vraiment apprécié la terrasse et sa vue. La chambre est toutefois très petite et le lit un'peu trop ferme pour nous. Très bon petit déjeuner. Personne l sympathique.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place, amazing breakfast and great servi

Stayed 1 night in Apr 2024

6/10 Okay

Dominique

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Room too small
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

10/10 Excellent

Iuliana, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023