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City Express by Marriott San Jose Costa Rica

3.0 star property
VIP Access

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Photo gallery for City Express by Marriott San Jose Costa Rica

32-inch flat-screen TV with cable channels, TV
Room, 1 Queen Bed | Down duvets, in-room safe, desk, iron/ironing board
Lobby
Garden
Down duvets, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Place, Plaza Real Cariari
    ‪2 min walk‬
  • Place, Casino Fiesta Heredia
    ‪3 min walk‬
  • Place, Costa Rica Convention Center
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Down duvets, in-room safe, desk, iron/ironing board

Room, 1 Single Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

City Express by Marriott San Jose Costa Rica

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision. Guests aged under 13 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott San Jose Costa Rica. During your stay, you're just a quick walk from Plaza Real Cariari. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 8 minutes by car from Costa Rica Convention Center and 9 minutes from City Mall
  • Free airport drop-off shuttle service
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A free shuttle from the hotel to the airport is free (available on request). A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott San Jose Costa Rica. Self parking is free.

This 3-star Ulloa hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott San Jose Costa Rica offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 111 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Heiner

Stayed 1 night in Nov 2025

6/10 Okay

Leonardo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
There’s no free shuttle transfer $30 cost.
Stayed 2 nights in Nov 2025

6/10 Okay

Gita

Spent 40mins waiting for airport transfer to hotel. Lucky there were other taxi guys around to help with phone calls to the hotel - disappointing start. Room was fine as far as airport hotels go, breakfast nothing special, limited choices and some food was dry.
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options, helpful staff and convenient location
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place.
Stayed 1 night in Nov 2025

10/10 Excellent

Edwin

Stayed 1 night in Oct 2025

6/10 Okay

Kenneth, Cambridge

Liked: Cleanliness
The hotel is a bit older, did not include airport parking. We travel to SJ often and wont stay here again as there are other places for the same price, overall better
Stayed 1 night in Nov 2025

10/10 Excellent

Natalia

Stayed 1 night in Nov 2025

4/10 Poor

Julia

Travelled with family
Disliked: Amenities
I had specifically asked for a handicap parking space since my daughter has a cast. Since it was halloween the hotel was packed with cars that I am sure did not belong to hotel guests. When I asked for help, no one seemed to care. The parking lot in the back did not feel safe at all. Breakfast areas was dirty, not much variety. If all you need is a bed to crash in and out this hotel is ok, but if you expect anything else, I feel this is not up to Marriott standards.
Stayed 1 night in Oct 2025

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
I love it it's great
Stayed 1 night in Sep 2025

8/10 Good

yajania

Stayed 1 night in Oct 2025

10/10 Excellent

Kendra, Jacksonville

Travelled with family
Liked: Cleanliness
Clean room, amazing fresh breakfast buffet, Airport Shuttle was great m. All Staff were great.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful! I love that breakfast is included.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well taking care, the amazing part is the staff, very nice and super helpful, I had the chance to deal with Jennifer who was very helpful, lost luggage and overall perfect.
Stayed 1 night in Oct 2025

8/10 Good

Jolanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's new, the personal are very professional and friendly. The directions from the expediaapp where wrong so we had to drive like 30 minutes back, and i personaly think if you advertise with airportshuttle included, it should be included at any time, ( you shouldnot have to go seach within the advertising if it is really true) not just bussinesshours, I booked the hotel for the shuttle and ended up paying quite a lot for transportation. It felt a bit misleading.
Stayed 1 night in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness
Arrived late and staff seemed tired and unhappy, checked me in and not a hello, how are you?? Nothing…..same in the morning, no fildance as to where breakfast was and no staff to be found anywhere Room was great! Hot water, clean and very comfortable
View from the room was nice for a hotel in the city
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

6/10 Okay

Jose A

Liked: Cleanliness, staff & service
Good parking, good breakfast but very bad coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, good price, and close to the airport .
Stayed 1 night in Oct 2025

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid choice

All round great hotel as a very reasonable price. Though it doesn't have the same charm as a local hotel, I would stay again because it's clean and well-run.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Checking in and out was very easy and the consierge spoke excellent English.
Stayed 1 night in Sep 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
I Thank you for the transportation to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Clean room and friendly staff
Stayed 2 nights in Sep 2025