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Delta Hotels by Marriott San Jose Aurola

3.5 star property

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Photo gallery for Delta Hotels by Marriott San Jose Aurola

A spacious lobby with a central staircase, seating areas, and a visible kitchen area.
A high-rise hotel with a modern glass facade, surrounded by other buildings and palm trees.
An indoor swimming pool with lounge chairs and potted plants.
A modern lobby with a central seating area, wooden accents, and a staircase.
A bar area with a circular bar, multiple stools, and a mural on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Theater of Costa Rica
    ‪6 min walk‬
  • Place, National Park
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, City View

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Executive Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

A hotel room with a large bed, two bedside lamps, a desk with a TV, a small table, and a chair.

Executive Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, two bedside lamps, a TV, a desk, and a chair.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

A hotel room with a large bed, two bedside lamps, a desk with a TV, a small table, and a chair.

Executive Suite, 1 King Bed with Sofa bed, City View

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a nightstand, and a window with curtains.

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, City View

A hotel room with a bed, a desk with a chair, a television, a dresser, and a lamp.

Junior Suite, 2 Double Beds, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Delta Hotels by Marriott San Jose Aurola

Along with 3 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Delta Hotels by Marriott San Jose Aurola. During your stay, you're just a quick walk from Morazan Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at El Mirador " Formal Rest", a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Sabana Park and a few minutes from University of Costa Rica
  • Airport, train station pick-up and ferry terminal shuttle service available for a fee
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This 3.5-star San José hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
El Mirador " Formal Rest" – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open select days.
Tropicana Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
La Palma Bar – On-site bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square foot of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Delta Hotels by Marriott San Jose Aurola offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Food and beverage purchases at this property are subject to a 10% service charge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 248 reviews
Rating 8 - Good. 65 out of 248 reviews
Rating 6 - Okay. 29 out of 248 reviews
Rating 4 - Poor. 18 out of 248 reviews
Rating 2 - Terrible. 26 out of 248 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff made our stay comfortable and enjoyable. Great hotel!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff. The hotel is dated. The location is great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Boubacar

Liked: Staff & service, amenities, property conditions & facilities
The place was very nice, they don’t have modern rooms tho
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robert W

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were exceptional, couldn't ask for a better Holiday Break.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room very good staff friendly and helpful Hotel much improved decoration wise We have enjoyed visiting this hotel many times in the past
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent. I was very satisfied and will come back.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything...
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chantal

Liked: Cleanliness, amenities
Basic old fashioned room but served the purpose for our one night stay in San Jose.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Yes well taken care off
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Chris

Liked: Property conditions & facilities
The room was a bit run down so we were not excited about it but could just be san jose
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good sd always 👌
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of San Jose. Close to the China Town.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Zafar

Disliked: Cleanliness, amenities, property conditions & facilities
,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I think they are doing some upgrades, well need it. Great staff. At the restaurant food was delicious. Can’t complain t. Everything great.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, food great, people great.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Chirag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Antonio

Excellent place, amazing
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Nice kind staff
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Hajnal Dakota

Liked: Staff & service
Very friendly staff, bar well stocked, hotel very old and run down, but we didn't care. Surrounding area not very clean, the park in front. Lots of homeless.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern facility in San Jose, right near the beautiful park. The staff was very helpful and in particular, Luis, one of the Bell Hops,was our culinary advisor. Pointing out.Social as a nearby walkable restaurant serving good Costa Rican food. The only downside I saw was that in the 21st-century, not having easy access to charging ports near the bedside, a so-called modern hotel like this, fell short.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great
Stayed 1 night in May 2024