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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Exterior
Bar (on property)
Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪19 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

Similar properties

Front of property
Aloft San Jose Hotel, Costa Rica
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.6 out of 5, Wonderful, 1,005 reviews
The price is €108
includes taxes & fees
28 Feb - 1 Mar
Aloft San Jose Hotel, Costa Rica

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel connected to a shopping centre in Santa Ana with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Garden Inn Santa Ana San Jose's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from City Place Santa Ana. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Garden Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Garden Grill & Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 20 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 964 reviews
Rating 8 - Good. 141 out of 964 reviews
Rating 6 - Okay. 61 out of 964 reviews
Rating 4 - Poor. 22 out of 964 reviews
Rating 2 - Terrible. 21 out of 964 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Gabriel

Stayed 3 nights in Oct 2025

10/10 Excellent

Duncan

Stayed 2 nights in Oct 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new hotel in Santa Ana

At first, the hotel was a bit hard to navigate but once we got the hang of where to go, how the parking and elevators work, etc, the hotel was just fine. We really liked the gym and the pool. The buffet was way overpriced ($25 per person) so we chose a la cart and it was yummy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario D

Liked: Amenities, property conditions & facilities
Nice staff, plenty of dining options nrarby, great outdoor pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, new hotel. Theres a plaza in the first floor with access to food, shopping and a Starbucks. Very close to the nice area of San Jose and the Airport. Would def go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sterline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was very nice!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Stayed 4 nights in Oct 2025

10/10 Excellent

Jairo Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Beautiful surroundings.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not working properly
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenny

Stayed 2 nights in Oct 2025

8/10 Good

MARIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien ameno, el parqueo es un poco incómodo y me ha pasado que siempre que me hospedo y somos 4 personas nunca ponen toallas para esa cantidad Gracias
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew, Denver

Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service
The staff was very helpful and kind. The rooms were very clean with updated amenities. The beds were not the most comfortable. I ran into a few issues and Sebastian, and Yenderson went above and beyond to make it right. I walked away with only complaint which was the jacuzzi. It was lukewarm warm with lackluster water jets. They need to not advertise that they have one, especially if it is not in good working condition.
Stayed 5 nights in Sep 2025

4/10 Poor

jacqueline, Jacksonville

Liked: Property conditions & facilities
First thing, there is no sign in the vestibule stating you have to use the elevators to the 2nd floor to find the lobby. The staff did not day you have to scan your card to use the elevator. The option to post ahead for breakfast was not listed when booking. They do Not have a free airport shuttle, despite that being in the listing. There were strands of hair on my counter and in the bathroom. The bathroom sink drains slow. The good things about the hutel are the comfort of the bed and the many varieties of restaurants surrounding the location. I doubt I would stay here again because they don't suit my needs with their nickle and diming. $40 to the airport that is 11 mis away !?!
Room view of the pool
King-size bed
Bathroom shower and slow sink
Doorway view-counter
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great experience only use was the bathroom door wasn’t closing I haf to ask for it to be fixed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The pool is amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Jusette

Stayed 1 night in Sep 2025