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Hotel Palma Real

3.5 star property
VIP Access

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Photo gallery for Hotel Palma Real

Bar (on property)
Exterior
Master Suite | Private kitchenette | Coffee/tea maker
Master Suite | Premium bedding, down duvets, in-room safe, desk
Master Suite | Premium bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
  • Pet-friendly

Explore the area

Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
  • Sabana Park
    ‪5 min walk‬
  • National Stadium of Costa Rica
    ‪10 min walk‬
  • Museum of Costa Rican Art
    ‪11 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 or 2 Beds

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, in-room safe, desk

Master Suite

  • 105.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Single Sofa Bed

View all photos for Suite Junior

Premium bedding, down duvets, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, down duvets, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Master

Premium bedding, down duvets, in-room safe, desk

Suite Master

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Hotel Palma Real

Hotel with a casino, near National Stadium of Costa Rica
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hotel Palma Real offers 68 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palma Real. During your stay, you're just a quick walk from Sabana Park. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at 1
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A casino, a 24-hour fitness centre, and a rooftop terrace are also featured at the business-friendly Hotel Palma Real. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 3.5-star San José hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
1 – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square foot of space)
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 28 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 28 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Palma Real offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Hotel Palma Real Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 395 out of 1004 reviews
Rating 8 - Good. 375 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the Estacio National. Checkin is at 3pm but does have a luggage hold. Walking distance to the stadium with lots of dining options in the area. Walkable part. Breakfast which is included in the room rate was great. Made to order omelettes; beans and rice, potatoes and sausage along with fruit and breads. Good hearty breakfast and great staff. Recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
La falta de variedad en el desayuno
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice to me and very helpful
Stayed 9 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Romelio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WISH I COULD HAVE STAYED LONGER
Stayed 1 night in Dec 2024

10/10 Excellent

Jeromey

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay!

Clean and comfortable accommodations and a staff that was super friendly and super helpful!
Stayed 1 night in Dec 2024

4/10 Poor

Diego, Coral Gables

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and has no amenities. I was never offered any upgrade. Rooms were bare and very outdated. AC unit was incredibly noisy and breakfast staff was not that friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Yicheng

Stayed 1 night in Nov 2024

10/10 Excellent

linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff was helpful and great with patrons who don't speak Spanish. Breakfast and other meals were excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oswaldo, San Jose

Stayed 1 night in Oct 2024

8/10 Good

Janice

Travelled with family
Nice staff. It’s close to airport but if it’s rush hour….doesn't feel too close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second day with them, and I always enjoyed the time there. The staff is wonderful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Milenne, Noord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

olman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction. No notice just a rude Awaken early in the morning!
Stayed 3 nights in Sep 2024

4/10 Poor

olman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Horrible customer service front desk boss. Construction not acceptable had to move room inconvenient my mother is in a wheelchair downgraded because of the noise not apologetic
Stayed 2 nights in Sep 2024

10/10 Excellent

DANETTE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location....the staff....food....room...everything was excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lilian

Stayed 1 night in Sep 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here in San Jose. I really enjoy the friendly staff and how accommodating they are.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. Free breakfast. Not a fancy breakfast but plenty of good food. Should add cinnamon rolls with raisins on top.
Stayed 6 nights in Aug 2024