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Aloft San Juan

3.5 star property

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Photo gallery for Aloft San Juan

Outdoor pool
Lobby
Exterior
Bar (on property)
Down duvets, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Pan American Pier
    ‪14 min walk‬
  • Place, Condado Beach
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(129 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(113 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View | Down duvets, in-room safe, desk, laptop workspace

aloft, Suite, 1 King Bed, Non Smoking, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft San Juan

Hotel with an outdoor pool, steps from Puerto Rico Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Aloft San Juan offers 177 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft San Juan's great location. During your stay, you're just a quick walk from Distrito T-Mobile. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Puerto Rico Convention Center and 12 minutes on foot from Pan American Pier
  • Dogs welcome for a fee
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Aloft San Juan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • Service fee: 2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults and USD 10.00 to 18.00 for children
  • Self-parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 796 out of 1059 reviews
Rating 8 - Good. 156 out of 1059 reviews
Rating 6 - Okay. 56 out of 1059 reviews
Rating 4 - Poor. 29 out of 1059 reviews
Rating 2 - Terrible. 22 out of 1059 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Jul 2025

10/10 Excellent

Zuleyka

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

John Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the restaurants at Districto T-Mobile. Din't like all the loud kids from the basketball tournament taking over the hotel and being loud late at night.
Stayed 9 nights in Jul 2025

8/10 Good

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Rafael, Wesley Chapel

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
I like my stay, however the room wasn’t ready by 5:30 pm when the checking time was supposed to be at 4:00 pm. As a courtesy they extended my check out time tho. The fact that they tried to accommodate us in a different room while trying to convince us about that room being the same ( square feet but not best view) made us feel awkward.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
El trato
Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Delwin

Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jun 2025

10/10 Excellent

Kinyatto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is connected to the Distrito Mobile center, which is amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anne N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff are nice and very helpful. I will definitely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Stayed 1 night in Jul 2025

8/10 Good

Kerrie, Duluth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay if you don’t intend to stay during the day time. The pool bar only opens on the weekend for a few hours. It was rough looking over at the Sheraton pool everyday and literally nothing at Aloft. The rooms and hotel overall were clean. Staff was cool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jian Long Andrew Leung

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ivonne

Stayed 2 nights in Jun 2025

10/10 Excellent

Glenda L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus, ORLANDO

Stayed 2 nights in Jun 2025

6/10 Okay

Alexis, Barceloneta

Travelled with partner
Liked: Staff & service
It was just ok. The ac system needs deep cleaning. I have been in other places far better.
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Stayed 1 night in Jun 2025

6/10 Okay

Jose

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Estuvo bien la estadia
Stayed 2 nights in Jun 2025

10/10 Excellent

Alondra

Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a 3 night work trip. Conveniently located close to good restaurants. The gym had good equipment options and the breakfast downstairs was quick and convenient.
Stayed 3 nights in Jun 2025