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Embassy Suites by Hilton San Juan Hotel & Casino

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

A resort pool with palm trees, a waterfall, and lounge areas.
A rooftop pool area with multiple seating areas, a small waterfall feature, and lush greenery.
A modern hotel with a prominent sign reading "Embassy Suites."
A beachfront hotel with multiple high-rise buildings in the background, a sandy beach, and calm ocean waters.
A hotel lobby with a curved grey sofa set, a small round table, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Pine Grove Beach
    ‪16 min walk‬
  • Place, Balneario de Carolina
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(66 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Top Floor)

A hotel room with two beds, a TV, a desk, and a window with a view.

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(102 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a TV.

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

A hotel room with two beds, a TV, a desk, and a mirror.

Basic Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

A hotel room with a large bed, two bedside tables with lamps, a TV, a small table with a chair, and a window with curtains.

Basic Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(54 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 1 King Bed, Pool View

8.4 out of 10
Very good
(27 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

A hotel room with a bed, a nightstand with a lamp, a framed picture on the wall, and a view into the adjacent living area.

1 King Ste Mob Hear Acc Ri Shwr Brkfst Drinks

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Studio/non-ste-breakfast And Drinks

A hotel room with two beds, a large window with a view, a TV, and a lamp.

2 Double Studio/non-ste-breakfast And Drinks

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Suite

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

King Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a framed artwork on the wall, and a door leading to a seating area.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(272 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a view of a dining area through an open door.

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(198 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton San Juan Hotel & Casino. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and a playground
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Isla Verde Beach and 8 minutes from Plaza las Americas
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a kids' pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square metres) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM.
El Patio – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Eterie – On-site coffee shop. Open daily.
Coqui Pool Bar – This poolside bar only serves lunch. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 27.88 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3319 out of 4925 reviews
Rating 8 - Good. 937 out of 4925 reviews
Rating 6 - Okay. 346 out of 4925 reviews
Rating 4 - Poor. 156 out of 4925 reviews
Rating 2 - Terrible. 167 out of 4925 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ronnie

Great hotel very nice breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach
Stayed 5 nights in May 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Stephon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and pleasant stay. Would definitely stay again !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Clean property, friendly staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here ! It was a very close walk to the beach, lots of places to eat. The hotel staff and food was great. We will see you again next year !
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family and friends. You will enjoy a great customer services, a lot of amenities. The Pool and the breakfast are fabulous.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Catiria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , friendly staff, clean. The breakfast was delicious. Would definitely stay there again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fayad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean the best in isla verde
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and welcoming, they gave us so many great recommendations. The breakfast buffet was delicious and convenient. Beautiful hotel!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great I just wish we stayed closer to old San Juan although it was still just a short uber ride.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay Food is great, staff is amazing, rooms are awesome and the outdoors is beautiful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport and beach
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it the free breakfast and hospitality
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Hotel restaurants were wonderful! The entire staff in this hotel were very friendly, helpful, and welcoming.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Breakfast great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very nice property! Beautiful swimming area!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tifair Gillespie

Liked: Cleanliness
Clean rooms, central location- great pool
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ability to enjoy the pool, a great dinner, and the casino at the same time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit to PR, the room was lovely and clean. Best breakfast Ive had a hotel in ages.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was helpful and courteous the food in the restaurant was excellent i dined there 5 of my 6 day stay
Stayed 6 nights in May 2026