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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property

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Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels
Lobby
Lobby
Coffee shop

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite) | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite) | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(39 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(22 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed

8.8 out of 10
Excellent
(219 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, laptop workspace, blackout curtains

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(161 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

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About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Suburban resort with casino and free breakfast
Along with a casino, this smoke-free resort has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Embassy Suites by Hilton San Juan Hotel & Casino offers 313 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton San Juan Hotel & Casino. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and a playground
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Isla Verde Beach and 7 minutes from Condado Beach
Embassy Suites by Hilton San Juan Hotel & Casino offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 12000 square feet (1115 square metres) and includes conference space. A casino, spa services, and a terrace are also featured at the family-friendly Embassy Suites by Hilton San Juan Hotel & Casino. Parking is available for a fee.

This 3.5-star Carolina resort is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM.
El Patio – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie – On-site coffee shop. Open daily.
Coqui Pool Bar – This poolside bar only serves lunch. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 27.88 per night)
  • Covered valet parking on site (USD 33.45 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 27.88 per night
  • Valet parking fee: USD 33.45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2875 out of 4238 reviews
Rating 8 - Good. 843 out of 4238 reviews
Rating 6 - Okay. 279 out of 4238 reviews
Rating 4 - Poor. 119 out of 4238 reviews
Rating 2 - Terrible. 122 out of 4238 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel me and my children loved it
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie G.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach , 3 mins walk distance . My room did have like a moldy smell. Not sure if it was mold or just q funky smell. Breakfast was great, hotel was gorgeous , beds were very comfortable and pool was amazing . Loved everything only complaint was the smell.
Beach
Pool
Pool
Lobby
Stayed 1 night in Aug 2025

10/10 Excellent

desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay my son loved the hotel staff was alwasy friendly and helpful made our stay awesome. This will be our hotel whenever we come back
Stayed 6 nights in Aug 2025

10/10 Excellent

damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Shantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 2 nights in May 2025

10/10 Excellent

Adnardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff
Stayed 7 nights in Jul 2025

10/10 Excellent

Marisel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars all around

Embassy Suites & Casino in San Juan was everything I wanted it to be and more. The ambiance upon entry is amazing… the sights, the smells, the sounds of the coqui at night. The reception with drinks made for a memorable rained in Saturday night. The room was comfortable for the four females…water pressure and temperature of the shower was amazing. Staff were helpful & kind. And the different photo ops were great too. Breakfast amazing. The farina and avena took me back to my childhood. I would definitely recommend this hotel to anyone in need of an amazing getaway.
Stayed 4 nights in Aug 2025

8/10 Good

Fray Luis

Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The property was as expected. This was a last minute booking to accommodate delays in travel arrangements. Room was clean and quiet. Breakfast was good. Staff was attentive when approached.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Close proximity to airport. 5 minute walk to beach.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lakeisha

Stayed 3 nights in Aug 2025

8/10 Good

Diony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Aug 2025

10/10 Excellent

kathia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

monica, Burlington township

Liked: Staff & service, amenities, property conditions & facilities
I loved how safe it was walking around.
Stayed 3 nights in Aug 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Edelmira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, good ambiance and delicious food
Stayed 4 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and there's always something to do or options to eat
Stayed 9 nights in Aug 2025

10/10 Excellent

Mark Romelstein Cabo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was really an excellent stay.. BREAKFAST was good.. I know there were days that it felt like kitchen guys decided to take a break on making the pancakes right..LoL they were hard as a cardboard but other wise the made to order omelette was really a nice touch! Pool, gym facilities were good as well. We like the fact that they had laundry mat, helps with drying off those wet beach clothes especially when you have to watch luggage weight.. although $3/use was little stiff though. Casino was also fun and it was a great option to end your day or burn some time before hitting the sack after a Long Beach day. Cons: PARKING FEES!! I mean you’re already paying for a daily fee.. but then they add the extra taxes..it does add up!! ROOM CLEANING AND TOWELS.. they obviously had a staff shortage during our 6day stay there so they only came twice throughout our stay.. OVERALL: We would stay again and come back.. it’s was very close to the airport, Rooms were good enough, facilities as well, casino was a great addition, everything was within walking distance and that lobby was just gorgeous!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Angelina

Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed everything! The food was amazing, and the staff was so kind and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 7 nights in Aug 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a excellent place would stay there again
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2025