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Fortaleza Suites

3.5 star property
VIP Access

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Photo gallery for Fortaleza Suites

Lobby
Presidential Suite | Living room | TV
Presidential Suite | Balcony
Fortaleza Suite | Living room | TV
Fortaleza Suite | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪2 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Fridge, microwave

Presidential Suite

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Fridge, microwave

Fortaleza Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Fridge, microwave

San Cristobal Suite

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

8.0 out of 10
Very good
(10 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fortaleza Suites

Along with coffee/tea in a common area, this smoke-free guesthouse has a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
Fortaleza Suites offers its guests a vending machine, multilingual staff, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star San Juan guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 887900
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 797 out of 1247 reviews
Rating 8 - Good. 274 out of 1247 reviews
Rating 6 - Okay. 101 out of 1247 reviews
Rating 4 - Poor. 32 out of 1247 reviews
Rating 2 - Terrible. 43 out of 1247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal staff great place. Absolutely beautiful.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Nov 2025

6/10 Okay

Ruthie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The loft room could have been nicer, but, overall, it was a nice place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Ranlly

Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoke alarm in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Raechel

Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very kind. It was a perfect stay for me and my daughter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in the heart of old San Juan. The rooms are small but perfect for a solo traveler or a couple! The hospitality was outstanding from their check in and the checkout. Everything was clean and the area was so amazing. I will definitely stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little spot. Lots of construction around the area when we went so it was a bit hard to find but the staff was very nice and there was coffee and a vending machine beach towels. They let us store our luggage after check out so we could walk around
Stayed 1 night in Nov 2025

10/10 Excellent

Tatsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and the entrance is electronically locked for safety. However, the security of the form sent by the hotel to enter personal information before check-in is somewhat questionable.
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Travelled with group
Clean
Stayed 1 night in Nov 2025

6/10 Okay

Nelson

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very nice and helpful! I would definitely stay here again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Daykey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the staff was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Myrna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super comfortable room, beds were great, excellent location! Dining room chairs need updating, kitchen had 6 pots but no pans… maybe add that but we loved our stay and will be back!
Stayed 4 nights in Nov 2025

8/10 Good

Andres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, overall a good stay. Room needs some maintenance specially in the bathroom to make it more enjoyable. Beds were good and AC was good in the rooms.
Stayed 4 nights in Oct 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness
The rooms were clean and very convenient to the cruise terminal, shopping and restaurants. Do not expect luxury. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service
Very clean and well located but very noisy and humid
Stayed 1 night in Nov 2025

6/10 Okay

Anna

Liked: Staff & service
Staff was excellent but there was a water leakage from the second floor (l was in the 1st floor), and it was dripping on top of my bed… my feet We’re getting wet. Happened though the entire stay although the administration was trying to fix the problem.
Stayed 2 nights in Nov 2025

6/10 Okay

Sonia

Stayed 1 night in Nov 2025

10/10 Excellent

Devin

Stayed 1 night in Nov 2025

10/10 Excellent

Ismaru

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Very clean and the AC was very cold.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Professional in every way
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmín

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025