HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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Photo gallery for HiBird- Apartment and Suites Hotel

View from room
Two Bedroom Penthouse | Terrace/patio
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, soundproofing
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪2 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Double Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

HiBird- Apartment and Suites Hotel

Hotel with an outdoor pool, steps from Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and Access to hot tub. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at HiBird- Apartment and Suites Hotel. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Steps from Casino del Mar at La Concha Resort and 13 minutes on foot from Condado Beach
There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and Access to hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

PureFresh Food & JuiceBar – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 373 reviews
Rating 8 - Good. 53 out of 373 reviews
Rating 6 - Okay. 28 out of 373 reviews
Rating 4 - Poor. 7 out of 373 reviews
Rating 2 - Terrible. 9 out of 373 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keenan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hibird is definitely a vibe. Nice quiet spot with a great homey feel to it. Very clean. Staff is great. Amenities are good. Great location. 10/10 stay. And the concession stands in the lobby are clutch when you need em.
Stayed 4 nights in Oct 2025

10/10 Excellent

jessica

Stayed 4 nights in Oct 2025

10/10 Excellent

Kenwin, Houston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room in great location! Very courteous and friendly staff!! Will stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super attentive. From the check in at 12am until we left , they were always checking in making sure we had everything we needed. The beach was so close and so many food options to grab and go on your way to enjoy the waves. My only complaint was the beach chairs that were offered to us. They were worn down and my daughter felt she was going to fall right through. I do hope they work on updating the chairs, since we will definitely be coming back! Overall, great experience!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Crisma

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms nice staff. there's no microwave in the entire building.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafael

Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a great and nice place to stay I highly recommend thank u again for a great and wonderful time
Stayed 3 nights in Oct 2025

10/10 Excellent

Trinisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly, helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

10/10 Excellent

Minerva

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pkace to stay easy access to everything, sraff is professional and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Felix Esteban, LAKE WORTH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix the wood doors that make too much noise when closing them or they are too hard to open it. 😅, rest is a great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and comfy, convenient location was the best. I didn't receive any vip amenity if there was one being a platinum member as it asked on the last question so not sure about that, but otherwise no complaints. Got a lot of automated texts I would've rather not received but feel like a lot of properties are doing that these days.
Stayed 5 nights in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise is my only complaint

Everything seemed new and inviting. You could smell the citrus aroma of the lobby before you even entered from the street. The room was comfortable and clean. There was construction next door that started at 7am and lasted all day (I understand that is out of the hotel's control) and the housekeeping employees were also very loud- yelling down hallways and slamming doors.
Stayed 4 nights in Sep 2025

8/10 Good

Carmen, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very dark. They have most amenities.it is good that there is parking but it is very uncomfortable. Kitchen needs work- sponge was dirty, they should change it for every client. Recommend more illumination for rooms.
Stayed 3 nights in Sep 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service
I didn't like there was no microwave in the room . The pool was filled with sand
Stayed 4 nights in Sep 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed at the Hibird Condado for 8 days. The location could not have been better. The room was spacious, clean, and had everything you would need on vacation. The staff were amazing and very accommodating. Laura was very helpful at check-in and throughout the week. The food and drinks at Pure Juice bar were great. Definitely would stay there again!
Stayed 8 nights in Sep 2025

10/10 Excellent

Elise

Stayed 4 nights in Sep 2025

10/10 Excellent

Israel

Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff - very polite
Stayed 3 nights in Sep 2025

10/10 Excellent

Wignelia Y..

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a wonderful experience
Stayed 1 night in Aug 2025