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Hilton Garden Inn San Juan Condado

4.0 star property

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Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
View from room
View from room
View from property
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

View in a map
886 Ashford Ave, San Juan, 00907
  • Place, Condado Beach
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪13 min walk‬
  • Place, Pan American Pier
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Bathtub (Pool View)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower, Pool View)

Room amenity

Room, 1 King Bed (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (Bayview)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bay View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Bay View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Bay View (Corner)

  • 56 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View

  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (Bathtub)

Room amenity

Room, 1 King Bed, Bay View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Room amenity

Room, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bay View

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub (Water View)

Room amenity

Room, 1 King Bed, Bathtub (Water View)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

View from room

Room, 1 King Bed (Water View)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Hilton Garden Inn San Juan Condado's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at the spa
  • Amenities include 10 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Condado Beach and a 3-minute drive from Distrito T-Mobile
Hilton Garden Inn San Juan Condado offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 17782 square feet (1652 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn San Juan Condado also features a 24-hour fitness centre, laundry facilities, and an ATM. Parking is available for a fee. A complete renovation of Hilton Garden Inn San Juan Condado was completed in December 2023.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.11 for adults and USD 18.96 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Renovated entire property - December 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.11 for adults and from USD 18.96 for children
  • Covered self-parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 804 out of 1215 reviews
Rating 8 - Good. 226 out of 1215 reviews
Rating 6 - Okay. 91 out of 1215 reviews
Rating 4 - Poor. 40 out of 1215 reviews
Rating 2 - Terrible. 54 out of 1215 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Traci

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. Spa on premises….very nice The food and drinks were delicious. Best expresso martini I’ve ever had. Excellent hotel service.
Stayed 5 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice costumer service and the hotel was beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Crystal

Great Property
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Room was clean and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Clean, accessible, safe, and good location. Quick to get an Uber into Old San Juan. Pool area is calm and relaxing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! And with the sister hotel across the street was able to access their beach and pool as well
Stayed 2 nights in Aug 2025

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was feet away from the restaurant which had outdoor seating—so convenient and the pizza w/ chicken sausage was incredible!!
Stayed 4 nights in Aug 2025

2/10 Terrible

Jesus Antonio Silva

Travelled with family
Disliked: Cleanliness, staff & service
Too expensive for what they offered! They oversold the room I had prepaid for! They gave me a dirty room! I checked three rooms and they were all dirty! They had a view of another building! We agreed they wouldn't charge me a resort fee for the inconvenience, but they ended up charging me anyway, even though I spoke to them on the phone many times! This hotel and its staff aren't serious! Demasido caro para lo que ofrecen! sobre vendieron la habitacion que habia prepagado! me dieron una habitacion sucia! revise 3 habitaciones y todas estaban sucias! con vista a otro edificio! acordamos que no me cobrarian resot fee por el inconveniente y terminaron cobrandomelo de igual manera aunque hable con ellos por telefono muchas veces! este hotel y su personal no son serios!
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dayli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centered nicely around key shopping and dining areas. Staff was great. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Onellize

Stayed 2 nights in Aug 2025

2/10 Terrible

Jose Armando, Stockton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had mold in the AC vents and ended up getting pneumonia I also complained and they denied my refund I had to get hospitalized due to the mold. Staff was friendly/ area is nice but hotel had mold
Mold from ac vent directly in front of my bed
Mold from ac vent
Stayed 5 nights in Aug 2025

10/10 Excellent

Evander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the pool was the best amenity
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamiyah t

Stayed 3 nights in Aug 2025

10/10 Excellent

Delon

Stayed 3 nights in Aug 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2025

8/10 Good

Juan Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities
We found some issues with the room’s and bed’s cleanliness, but housekeeping addressed them quickly.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosani

Stayed 2 nights in Aug 2025

10/10 Excellent

LAURA E

Stayed 2 nights in Aug 2025

8/10 Good

Esthela

Liked: Staff & service, property conditions & facilities, room comfort
It was all good, bed was comfortable except the bathroom had used floss and a used bar of soap on the shower.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan David

Stayed 3 nights in Aug 2025

10/10 Excellent

Deanna L

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025